My boyfriend booked this as a romantic break for my birthday. It felt a million miles away from the real world yet only a short distance from the town. The hotel was gorgeous, very old worlde but with a contemporary twist. The room was fabulous, the bathroom spotless and I have to say it must be the most comfortable bed I have ever slept in! The gardens around were beautiful with resident peacocks strutting around! The hotel is not cheap, but I believe you get what you pay for and for a special occasion you want to be a little bit spoilt. So what could possibly go wrong?? Check out was 10:30am, a little early for a sunday morning, but I could live with that.
We left thinking what a great time we had had..........................................................
Then about 3 hours after leaving we received a telephone call from the hotel to say they 'believed' we had been smoking in the room and were going to take £250 from our card to pay for it to be cleaned!!!! NEITHER OF US HAVE EVER SMOKED IN OUR LIVES!!
What an absolute insult!
Unfortunately this has completely ruined it, ruined my weekend and ruined my birthday. We will fight this allegation from them, but people just beware! It is all quite distressing for us and we would hate for this to happen to anybody else.More
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