Have just returned from a stay a Whitley Hall Hotel, feeling very disappointed.
On booking over the phone, we were assured that our ‘de-luxe’ room would have a lake view. It did not, but instead overlooked the car park. Not a great start, though the room itself was perfectly fine and well-equipped, if a little cluttered.
Our main disappointment was the food, of which we’d expected great things. My starter was a dreary solid lump of cold goats’ cheese, over-filled with pink peppercorns. The main course of beef fillet was delicious, but comprised three thin 50p-sized discs of meat accompanied by just two Brussels sprouts. I’m not a big eater but even for me this was insubstantial to say the least. Side dishes were brought and we anticipated the ‘missing’ vegetables only to get a potato gratin…
It is such a shame that this attractive, characterful building, with its lovely gardens, managed to so under-deliver.
The staff tried to address some of our our concerns but came across as over-busy and rules-bound.
I would have preferred to make the above comments direct to the hotel management via a customer feedback form but there was nothing like this in the guest rooms.
We will not be returning.
- Official Description (provided by the hotel):
- Whitley Hall is an ivy-clad 16th century mansion that provides an elegant and romantic setting for any occasion. Relax in this historic and fashionable hotel and enjoy the tranquil grounds of the surrounding estate. The hotel has recently benefitted from major refurbishment and offers extreme comfort throughout. The recently opened Parker wing offers rooms of the very highest standard, all of which have Juliet balconies and four deluxe bedrooms with lake views. ... more less
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- Also Known As:
- Whitley Hall Sheffield
- Hotel Whitley Hall