This hotel punches above its weight! its modern and slick reception and eating area is not lived up to by service and quality of the food. despite all who we spoke to were friendly and poilte they did not have a clue what they were doing! we had lunch which took forever to arrive and was incorrect when it did and our 3 course evening meal just built on this. Each course was incorrect and had items missing from the plate when questionned staff did not even know what was on their menu. It was over an hour wait for our main and when it arrived it was stone cold. Our dessert on the plus arrived swiftly after our main as it turns this was because it was not cooked. We were offered a bottle of wine on the house however this did not stop our night away being a bit of a let down. Would not suggest staying at this hotel if you intend to eat any meals there. The spa and swimming pool were nice however basic and the pool was a few degrees colder than would like, certainly a pool for swimming in and not relaxing in. The beauty area however was lovely and staff were polite and friendly and we enjoyed a very relaxing massage. The room we stayed in was also of a decent size and was clean. Unfortunately for us there was two many negatives for us to return to this hotel i'm sure others in sheffield can out do this place.
- Official Description (provided by the hotel):
- This luxury 4 star hotel offers 163 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service. ... more less
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- Also Known As:
- Mercure St Paul`s Sheffield Hotel Sheffield
- Accor St Pauls Sheffield
- St Pauls Hotel Sheffield
- Mercure Sheffield