My wife and I were staying at the Mercure for one night to attend a couple of events as part of a large group (100+). At the Saturday evening function in the adjacent City Hall, my wife's existing cold became worse so we returned to the hotel earlier than expected. The following morning she wasn't well enough to attend the formal breakfast but was able to remain in our room as the standard check-out time is noon. When I went to join her in reception around 12.15 it was evident that she was still unwell. Whilst I was settling the bill she fainted. The hotel management provided immediate assistance, together with one of our group. Our bedroom was re-opened so that my wife could rest and recover before we caught our train home, drinks were provided and sensible advice given by the hotel First Aid trained manager. Having returned home we received an email message from the hotel enquiring about my wife's health.
We would rather not have tested these aspects of the hotel's facilities but were pleased that they were not found wanting.
This positive and helpful attitude reflected the approach of all the staff we encountered during our brief stay. The accommodation is contemporary and comfortable and the hotel is well placed in the centre of Sheffield and close to the station (£4-5 taxi fare or a 10minute walk). Other members of our group, including several guests from overseas, took advantage of the spa as they were staying for longer. The food was good, although it would have benefitted the cooked breakfast to have had heated plates. Service was efficient and there were plenty of staff to respond to questions or requests. There is free WiFi in the bedrooms as well as public areas and calls to reception were promptly answered.
This isn't the lowest cost hotel accommodation in Sheffield but it is excellent value, which is high praise indeed from a Yorkshireman about something in his home county !
- Official Description (provided by the hotel):
- This luxury 4 star hotel offers 163 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service. ... more less
- Reservation Options:
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- Also Known As:
- Mercure St Paul`s Sheffield Hotel Sheffield
- Accor St Pauls Sheffield
- St Pauls Hotel Sheffield
- Mercure Sheffield