My husband and I stayed for The Valentines Romance Package this weekend. Upon arrival they were unable to find my booking even though it was pre-paid as they had my name down incorrect tly. It wa lucky that a very nice lady had rang the night previous to ask when we would like dinner. Anyway we went up our room on the 5th floor. It was gorgeous spotlessly clean.....but no bathrobes. After an hours wait and several calls downstairs to Reception, and also being told from one of the housekeeping staff they had none...after the third call to reception the same man appeared with bathrobes in hand. We paid a visit to the spa facilities, an added bonus.
We couldn't fault the room, although running a bath was quite difficult as temperature was lukewarm to say the least - at least we had a hot shower.
The meal on the Saturday night was amazing and so was the breakfast the next morning...bucks fizz on arrival at breakfast. The staff were very attentive and very helpful. We were woken up by a couple arguing at 4am which was slightly disappointing. Although we had some mixed feelings about our stay.......it is a gorgeous hotel with some very lovely staff.....just need to be more consistent in customer service in some areas. However I don't think it would deter us staying again. Thank you Mercure!!
- Official Description (provided by the hotel):
- This luxury 4 star hotel offers 163 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Accorhotels.com, TripOnline SA, Hotels.com, Odigeo, TravelUp, Agoda, Ebookers, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your Mercure Sheffield St Paul's Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure St Paul`s Sheffield Hotel Sheffield
- Accor St Pauls Sheffield
- St Pauls Hotel Sheffield
- Mercure Sheffield