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“Fantastic - a real find!” 5 of 5 bubbles
Review of Mercure Sheffield St Paul's Hotel

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Mercure Sheffield St Paul's Hotel
Ranked #6 of 54 Hotels in Sheffield
Certificate of Excellence
Fleet, United Kingdom
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Fantastic - a real find!”
5 of 5 bubbles Reviewed 22 July 2014

I organised a group booking for two nights and found both facilities and service first class. Sheffield has had some significant regeneration in the last ten years, and through both its design and customer experience, the Mercure hotel is undoubtedly the jewel in the crown of the new development!

Our rooms were clean and spacious, likewise facilities were excellent giving bars for the boys, spas for the girls and plenty of room for little ones to runabout. In addition, the breakfasts were a particular highlight, offering great choice, quality and ambiance which ensured a postive start to each day.

A word as well for the staff - everybody we encountered from concierge to reception to bar staff to housekeeping were tremendously helpful and attentive to our group's needs. They added so much value to our stay and seemed a genuinely nice team who supported each other.

Overall, the hotel is a real find, and delivers that all-too-rare experiance of a classy getaway which many hotels promise, but few deliver. We shall definitely be returning to the Mercure, and look forward to our next visit.

Room Tip: Ask for a room with a view of the Peace Gardens
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Phill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, 23 July 2014
Dear Guest Thank you so very much for taking the time to write such a fantastic review following your stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and sincerely hope we can welcome you back in the near future. Best Regards Luisa Esposito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,258 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (393)
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English first
Ilkley, England
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 July 2014

Having decided to book a hotel to complement a night out in Sheffield for our anniversary we were both delighted with our choice.

We upgraded to the premium room and were given a complementary drink as it was our anniversary from the incredibly helpful staff.

The rooms itself was immaculate and had a great view of the winter gardens.
The bed itself was huge and was very comfortable.

Looking forward to coming back here in the future.

Room Tip: Worth paying the extra for the premium room for the size of the bed alone.
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1977magpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, 22 July 2014
Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and hope we can welcome you back in the near future. Best Regards Luisa Esposito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

This was my 2nd visit to the hotel and it didn't fail to impress yet again. The hotel was immaculate, the staff were smart, polite and very friendly. This was a day spa break that I had booked for myself and my daughter as a treat and we loved every minute. We had lunch in the bar, Mercedes who served us was delightful and brought our order quickly. We then went into the spa, the service was very impressive. Very professional and the spa itself was luxurious to say the least. They have a lovely pool, just warm enough and lit in relaxing colours, quiet and calm for a relaxing, not rushed, swim. Then we went in the steam room, they have an aroma room (beautiful smells), a sauna, drench shower, and lastly an ice room! The ice room is great after you come out of the sauna or steam room as it is chilled and you wash yourself down with crushed ice, great for the immune system and metabolism!!! I didn't think I would like this but it was very cooling after the heat of the other rooms. In all areas there are 'chill areas' with really comfy loungers to relax in. Then on upstairs for treatments. Yasmine and Laura were very welcoming, they made us feel at ease and very special. We were asked if we would like to be in the same room and as a mother/daughter treat we thought this would be great. We had an amazing back and shoulder massage, just what I needed for my aching joints, leg massage followed by the most amazing facial! Luxurious products were used, a warm face mask and my skin looked amazing. After your treatments you can help yourself to a drink of tea, coffee, juice etc and again chill in the relaxation room. And it is relaxing, to say the least.
We had an amazing time, pure pleasure and we can't wait to go again!!! I couldn't find any fault with the Mercure, I would recommend this hotel for anyone, whether you want a day spa like us or to stay over or just for a party/wedding. 5 stars from me!!!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, 24 July 2014
Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted with your feedback and will ensure the whole team are aware of it. I sincerely hope we can welcome you back in the near future. Best Regards Luisa Esposito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Albans, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 21 July 2014 via mobile

We stayed one night with friends. The hotel staff who checked us in were friendly and helpful. The rooms are lovely and very comfortable. The use of the spa is included in the room rate and I would highly recommend using this. It's a good spa area with a nice swimming pool. The breakfast was very good too. The hotel is in a fantastic location in the city centre. I would definitely stay again.

Stayed June 2014
Helpful?
Thank ALBoro8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, 22 July 2014
Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted with your feedback and sincerely hope we can welcome you back in the near future. Best Regards Luisa Esposito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey
Level Contributor
247 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Stayed for 3 nights. Huge bedroom overlooking the fountains. Large bathroom with seperate shower cubicle. Lovely breakfast. Very helpful staff. Parked the car at Q park where the hotel has a discount- 24 hr security. Plenty of great restaurants outside hotel front door. So convenient for the whole city.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank hbrWoking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, 22 July 2014
Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted with your feedback and sincerely hope we can welcome you back in the near future. Best Regards Luisa Esposito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
RETFORD ENGLAND
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

Just a one night stay. Efficient check in and made to feel welcome. Immaculately clean room with everything you could want with a fabulous view over the Peace Gardens. The Spa was a bonus and enjoyed a very relaxing swim. Will certainly stay here again if stopping over in Sheffield.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CATBLACKINDIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review, 21 July 2014
Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and hope we can welcome you back in the near future. Best Regards Luisa Esposito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Sheffield St Paul's Hotel

Property: Mercure Sheffield St Paul's Hotel
Address: 119 Norfolk Street, Sheffield S1 2JE, England
Phone Number:
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Sheffield
#3 Luxury Hotel in Sheffield
#4 Business Hotel in Sheffield
#4 Family Hotel in Sheffield
#6 Romantic Hotel in Sheffield
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Sheffield St Paul's Hotel 4*
Number of rooms: 163
Official Description (provided by the hotel):
This luxury 4 star hotel offers 163 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service. ... more   less 
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Also Known As:
Mercure St Paul`s Sheffield Hotel Sheffield
Accor St Pauls Sheffield
St Pauls Hotel Sheffield
Mercure Sheffield

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