Recent one night stay, we had two rooms in our party, both privilege rooms.
The weather was hot and the rooms overlooking the Peace gardens had the sun shining straight in making them hot. Not the hotel's fault.
Aircon in one room worked OK, in the other it was virtually inoperative. Even leaving the key card in continuously, so the aircon did not shut off when we left the room, the temperature never got down to approaching comfortable, bearable just, a poor night sleep, which was a shame as the bed was comfortable and linen of high quality.
Of course the soft drinks are inclusive, but not cold as the fridge wasn't working. When questioned about this reception claimed that the previous owners of the hotel had left the fridge cases but removed all the workings. Strange as it was plugged in and there was a temperature control dial inside. Plus the fridge in the other room worked fine. Oh and why have ice buckets when there are no ice machines?
The other room had the advertised Nespresso machine but not this one.
Then the smell in the bathroom, not sure what going on with the drains but it took a fair bit of water down the bath and shower to reduce it, even with the extractors on.
All these issues were raised with reception for attention.
Other than that everything clean, modern, staff very friendly and helpful apart from the misleading answer about the fridge. Good breakfast, definitely better than average.
Not worth the money frankly, despite the location, and lack of car park compared to other Sheffield hotels we have used.
Afterwards we got an email for feedback. Click the link , get a 404 error, page not found. Sort of sums it up really,
Very disappointing. We will not be back.
- Official Description (provided by the hotel):
- This luxury 4 star hotel offers 163 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Lastminute, Odigeo, TravelUp, TripOnline SA, Hotels.com, Ebookers, Agoda, Cancelon, 5viajes2012 S.L., HotelQuickly and Evoline ltd so you can book your Mercure Sheffield St Paul's Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure St Paul`s Sheffield Hotel Sheffield
- Accor St Pauls Sheffield
- St Pauls Hotel Sheffield
- Mercure Sheffield