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Mercure Sheffield St Paul's Hotel
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Reviews (2,575)
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1,395 - 1,400 of 2,575 reviews
Reviewed 3 August 2014

This is by far the best hotel I have stayed at in Sheffield.

Great location.
Friendly staff
Large new rooms
Amazingly good quality breakfast.

All very well priced as well.

Always first choice for hotels to stay at in Sheffield.

Stayed: May 2014, travelled on business
Thank alexgray-york
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this reviewResponded 5 August 2014

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read we are your favourite hotel in Sheffield and I sincerely hope we continue to be your preferred hotel in Sheffield. Best Regards Luisa Esposito

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Reviewed 2 August 2014

Just stayed 5 nights at this lovely hotel, from check in to check out everything was just perfect, such friendly staff every single one of them were always smiling and cheery so well done to you all Breakfast great with good quality bread for toast and nice hot selection. Dinner in the restaurant really nice with good service-lovely room and the whole hotel was light and airy . impressed :-)

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank BonnVivant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this reviewResponded 5 August 2014

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was thrilled to read your feedback and will ensure the team are fully aware of it. I look forward to welcoming you back in the near future. Best Regrads Luisa Esposito

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Reviewed 1 August 2014

My wife and i stayed here for 2 nights.The hotel was lovely clean, light and modern.The breakfasts were brill with plenty of choice. All the staff were polite and friendly. Good central location but difficult to find by car with no sat nav

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank MidlandsHarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this reviewResponded 2 August 2014

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and am sorry we proved hard to find. I do hope this doesn't deter you from returning to Mercure St Paul's Sheffield. Best Regards Luisa Esposito

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Reviewed 30 July 2014

My partner and I stayed here for a short weekend break. The room was very large and the bed was incredibly comfortable. We were there on a very warm weekend and the air conditioned room was an absolute godsend. The location is perfect. Very close to bars, restaurants etc. and only a short walk from the train station. My only issue was was that the bathroom drains were giving off a unpleasant smell. As it was only one night we didn't think it was worth saying anything at the front desk. Front desk staff were all very helpful and made us feel welcome instantly. All in all I would highly recommend.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank LizzieP87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this reviewResponded 1 August 2014

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted with your feedback however concerend with your feedback regarding the smell in your bathroom - I will ensure this is investigated and sincerely hope we can welcome you back in the near future. Best Regards Luisa Esposito

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Reviewed 30 July 2014

My Mother, my daughter and I stayed at this hotel for two nights. My mother has very limited mobility: she is unable to walk unaided at all due to arthritis. This necessitates use of wheelchairs and mobility scooters. She remains, though, as independent as possible.
The accessible rooms provided by the Mercure St Paul's proved to be ideal: she was able to get both her own wheelchair into it and a hired mobility scooter as well. The bedroom was pronounced extremely comfortable and she was treated with a great deal of care and consideration by every member of staff with whom she had dealings.
I had researched the facilities before our arrival (having stayed there before a number of times) in order to make sure that this trip would be viable, but the outcome exceeded even my expectations.
Nothing was too much trouble for the staff.
Needless to say, my daughter and I were equally happy with our short holiday in Sheffield. The room that we stayed in was comfortable (feather pillows would be gratefully accepted though) and clean and the breakfast as usual delicious and plentiful. We all enjoyed the evening meal.
It is potentially difficult to satisfy 3 women of 84, 56 and 22, but satisfied we were. Thank you for the entertainment recommendation for our second night. It was both fun and reasonably profitable!
Even the pick-up problem which occurred with the hired mobility scooter due to a mobile phone break down on our departure was handled with aplomb and good humour.
We got a very good internet deal for our rooms making our stay very good value. Restaurant and bar prices are as expected in a hotel of this standard.
Well done to all at Mercure St Paul's and thank you.

Room Tip: All rooms equally comfortable in my experience.
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Lilithsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this reviewResponded 1 August 2014

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield with your Mother and Daughter I was delighted with your feedback and sincerely hope we can welcome you back in the near future. Best Regards Luisa Esposito

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