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elder53
Southampton, United Kingdom

Great Hotel

5.0 of 5 bubblesReviewed 2 Jan 2024via mobile
Great Hotel quiet location
Hotel looks immaculate when you walk in
Great service by Reception and F&B team 😊
Room was large and spacious with all amenities catered for
Nice spacious car park
Breakfast was great buffet self service
Thank you for a great stay
Date of stay: December 2023
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this review
Responded 4 Jan 2024
Thank you for sharing your fantastic experience with us! We're thrilled to learn that your stay was enjoyable and comfortable.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,186)
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26 - 31 of 1,187 reviews
Reviewed 28 December 2023

I had my sons 6th birthday party here at the start of December. We had planned it to be party games and food. There were 20 children plus adults. Easy to organise, the food (sandwiches, pizza and chips) went down well with everyone, and the staff were friendly and accommodating.

Date of stay: December 2023
Trip type: Travelled with family
Thank Laura A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 29 December 2023

Dear Laura,
Thank you so much for choosing Mercure Sheffield Parkway Hotel to celebrate your son's 6th birthday! We're delighted to hear that the party games, food, and overall experience were a success for both children and adults. It's fantastic to know that the menu, featuring sandwiches, pizza, and chips, was well-received by everyone.

Our team takes great pride in creating memorable moments, and we're thrilled that you found our staff friendly and accommodating. We appreciate your feedback and are honored to have been a part of your son's special day.

If you have any more events or celebrations in the future, we would be delighted to welcome you back.

Kind Regards,
Mohammad Tabish Alam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2023

Welcoming, helpful and very friendly staff. Would like thank to Rohan, Maddie for their warm friendly and helpful demeanour. Perfect facility’s for a business trip, would visit again. Small but handy gym

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank efor123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 25 December 2023


Dear Eliser,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our staff, particularly Rohan and Maddie, contributed to making your stay warm, friendly, and helpful. They will be delighted to know that their efforts have been recognized.

It's fantastic to know that our facilities were suitable for your business trip, and we're glad you found our gym convenient. Your feedback is truly appreciated, and we can't wait to welcome you back on your next visit.

Kind Regards
Mohammad Tabish Alam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2023

The rooms were spacious and spotless, The breakfast buffet was delicious, with a huge variety of options, General Manager Ben and his wonderful team (Michelle, Tabish, Shelbie, Alice, Joe, Rohan, Chef Sanket) were very helpful and went out of their way to ensure that we were comfortable. Nothing was too much trouble.
Thank you,
Sandry

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Sandry D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 25 December 2023

Dear Sandry,
Thank you for sharing your fantastic experience with us! We're thrilled to learn that your stay was enjoyable and comfortable.

It's wonderful to hear that you found our rooms spacious and spotless, and that the breakfast buffet exceeded your expectations with its delicious offerings and extensive variety.

A special shoutout to General Manager Ben and his outstanding team—Michelle, Tabish, Shelbie, Alice, Joe, Rohan, and Chef Saket. We're delighted that they were able to contribute to your comfort by going above and beyond to assist you. Ensuring our guests feel well taken care of is our top priority, and we're glad to hear that nothing was too much trouble for our dedicated team. Your kind words mean a lot to us, and we look forward to the pleasure of hosting you again.

Kind Regards
Mohammad Tabish Alam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2023

All the staff were friendly and helpful. The hotel is only 10 mins from Sheffield by taxi so good location. Breakfast (and lunch) was tasty and was a good start to the day. Large room and very clean.

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank 645grants
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 25 December 2023

Dear Grants,
Thank you for taking the time to share your positive experience with us of your stay at Mercure Sheffield Parkway Hotel! We're delighted to hear that your stay was enjoyable and that our team could contribute to making it memorable.

It's fantastic to know that you found our staff friendly and helpful. We're also pleased that our location, just 10 minutes from Sheffield by taxi, worked well for you.

We're glad you enjoyed the tasty breakfast and lunch, and that it provided a good start to your day. Maintaining a clean and comfortable environment is important to us, so we're thrilled that your room met your expectations in terms of size and cleanliness.

Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.

Kind Regards,
Mohammad Tabish Alam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2023

Clean and spacious room, Front office staff were very friendly and helpful. Bar and Restaurant staff were attention to detail. Food was excellent and one of the best I had. Overall service was excellent. Would stay here again anytime.

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank James Valerian D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 27 December 2023

Dear Jamesvaleriand,

Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay, from the clean and spacious room to the friendly and helpful front office staff.

It's heartening to know that our bar and restaurant staff's attention to detail did not go unnoticed, and we're thrilled that you found the food to be excellent—one of the best you've had. Your kind words about the overall service are truly appreciated. We would be honoured to welcome you back anytime.

Kind Regards,
Mohammad Tabish Alam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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