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craig m

First class

5.0 of 5 bubblesReviewed 30 Jan 2024
Rohan was an excellent host 10/10
Service , couldn't do enough for the guests in the restaurant. Thewas first and the food was awesome. Great hotel I would definitely recommend this hotel. Stayed here for 2 nights and would definitely stay here again when I'm in Sheffield
Date of stay: January 2024
Trip type: Travelled on business
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Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this review
Responded 5 Feb 2024
Thank you so much for taking the time to share your positive experience with us!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,186)
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Reviewed 3 January 2024

Nice helpful staff. Shelbie on the front desk was very nice and helpful cheers!

big clean room with a comfy bed. Clean bathrooms and everything needed for a comfy night sleep and nice and close to a supermarket for snacks

Date of stay: January 2024
Trip type: Travelled on business
Thank ahsabsjdudnendkgn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 4 January 2024

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our staff, particularly Shelbie contributed to making your stay warm, friendly, and helpful. They will be delighted to know that their efforts have been recognized.

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Reviewed 2 January 2024 via mobile

Great Hotel quiet location
Hotel looks immaculate when you walk in
Great service by Reception and F&B team 😊
Room was large and spacious with all amenities catered for
Nice spacious car park
Breakfast was great buffet self service
Thank you for a great stay

Date of stay: December 2023
Trip type: Travelled on business
Thank elder53
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 4 January 2024

Thank you for sharing your fantastic experience with us! We're thrilled to learn that your stay was enjoyable and comfortable.

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Reviewed 28 December 2023

I had my sons 6th birthday party here at the start of December. We had planned it to be party games and food. There were 20 children plus adults. Easy to organise, the food (sandwiches, pizza and chips) went down well with everyone, and the staff were friendly and accommodating.

Date of stay: December 2023
Trip type: Travelled with family
Thank Laura A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 29 December 2023

Dear Laura,
Thank you so much for choosing Mercure Sheffield Parkway Hotel to celebrate your son's 6th birthday! We're delighted to hear that the party games, food, and overall experience were a success for both children and adults. It's fantastic to know that the menu, featuring sandwiches, pizza, and chips, was well-received by everyone.

Our team takes great pride in creating memorable moments, and we're thrilled that you found our staff friendly and accommodating. We appreciate your feedback and are honored to have been a part of your son's special day.

If you have any more events or celebrations in the future, we would be delighted to welcome you back.

Kind Regards,
Mohammad Tabish Alam

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Reviewed 21 December 2023

Welcoming, helpful and very friendly staff. Would like thank to Rohan, Maddie for their warm friendly and helpful demeanour. Perfect facility’s for a business trip, would visit again. Small but handy gym

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank efor123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 25 December 2023


Dear Eliser,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our staff, particularly Rohan and Maddie, contributed to making your stay warm, friendly, and helpful. They will be delighted to know that their efforts have been recognized.

It's fantastic to know that our facilities were suitable for your business trip, and we're glad you found our gym convenient. Your feedback is truly appreciated, and we can't wait to welcome you back on your next visit.

Kind Regards
Mohammad Tabish Alam

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Reviewed 21 December 2023

The rooms were spacious and spotless, The breakfast buffet was delicious, with a huge variety of options, General Manager Ben and his wonderful team (Michelle, Tabish, Shelbie, Alice, Joe, Rohan, Chef Sanket) were very helpful and went out of their way to ensure that we were comfortable. Nothing was too much trouble.
Thank you,
Sandry

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Sandry D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben Hall, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 25 December 2023

Dear Sandry,
Thank you for sharing your fantastic experience with us! We're thrilled to learn that your stay was enjoyable and comfortable.

It's wonderful to hear that you found our rooms spacious and spotless, and that the breakfast buffet exceeded your expectations with its delicious offerings and extensive variety.

A special shoutout to General Manager Ben and his outstanding team—Michelle, Tabish, Shelbie, Alice, Joe, Rohan, and Chef Saket. We're delighted that they were able to contribute to your comfort by going above and beyond to assist you. Ensuring our guests feel well taken care of is our top priority, and we're glad to hear that nothing was too much trouble for our dedicated team. Your kind words mean a lot to us, and we look forward to the pleasure of hosting you again.

Kind Regards
Mohammad Tabish Alam

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