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“Excellent and well-managed wedding venue”

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Best Western Valley Hotel
Ranked #1 of 3 Hotels in Ironbridge
Certificate of Excellence
Reviewed 24 October 2011

We had an absolutely fantastic wedding at The Valley and we could not fault the hotel and all its staff for the care, attention and efficiency that they all put into our special day. We'd heard good things about it (which is why we chose them) and I'm glad to say they were all true. The organisation was second to none, from changing the room around, making sure people were where they should be, and even looking after stray gifts and presents - we really didn't need to worry about a thing, and it was also noticed by our guests who said similar things to us on the Sunday morning.

The food was fantastic too, we had a number of people comment on this later in the evening, both the wedding breakfast and the hog roast went down a treat. The bridal suite was clean and spacious, and the setting in Ironbridge was amazing as we knew it would be. A lot of my family had travelled from around the country (and one person from Germany!) and so they made a weekend of it and stayed both nights. They said the location was fabulous - it was great to see our guests going out for walks to explore the surrounding area. The disco was great too - the DJ had found just the right level of music for the type of guests we had and played all the right songs to keep us all on the dance floor.

All the staff were very friendly and made the effort to congratulate us. Even though I know they must do this every weekend, they all made us feel the centre of attention and showed a lot of care for our day.

Thanks again to the Valley!

Room Tip: Try to avoid ground floor rooms as these can be smaller and noisier especially if a wedding is on.
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  • Stayed: September 2011, travelled as a couple
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1  Thank Daweboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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882 - 888 of 951 reviews

Reviewed 22 October 2011

Staff very friendly hotel adjacent to a lovely park and gardens.

  • Stayed: October 2011
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Thank arniepal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2011

on staying at the valley hotel. we thought it would be alright,we were very surprised that it was excellent very large comfy beds spotlessly clean and excellent food the staff were very polite and we had a really good time very good value for the money,,,book in good time as it gets very busy

Room Tip: if you like a large bed ask for king or extra large
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  • Stayed: May 2011, travelled as a couple
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Thank gail b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2011

Excellent location for visiting the museums of the Ironbridge Gorge. Just a short walk from the bridge and village. The hotel staff were excellent the hotel was clean and comfortable, the breakfast was superb and the evening meals were top rate. Prices for wine were average for this type of hotel. Thoroughly recommend this hotel for its position and the attitude of the staff. Our only downside was the carpet in our room really needed cleaning, which we reported to the hotel reception.

  • Stayed: September 2011, travelled as a couple
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3  Thank WorthingGoats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2011

Had a weekend at the valley and was very disappointed the staff where more interested in gossiping and there social life than the customers, food very over priced much better food down the road at the meadow, and please sort the heating out.

  • Stayed: September 2011
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1  Thank Judylilmayjetson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this reviewResponded 19 September 2011

Dear previous guest

I am very sorry to learn that your recent stay with us did not meet with your expectations. It is our aim that all guests leave having had a positive experience, with both excellent service and food in our 2 AA rosette awarded Chez Maw Restaurant. We take all customer feedback very seriously, so please be assured that your comments have been given due attention. I am sorry for any discomfort caused with heating in the room, I trust this was reported to Reception for rectification. Despite your disappointments, I do hope that your stay here in Ironbridge was enjoyable. If we can be of any assistance in the future, please do not hesitate to contact us.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2011

Impressed by everything and everyone except the heat. Restaurant and room were sauna like.

  • Stayed: September 2011
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Thank JGeof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2011

This comfortable hotel is ideally located for those wishing to visit the Ironbridge area. The staff were helpful and friendly, and the food was good. We would certainly stay there again if we were in the area.

  • Stayed: August 2011, travelled as a couple
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1  Thank Beesfan365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Valley Hotel

Address: Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
Region: United Kingdom > England > Shropshire > Ironbridge Gorge > Ironbridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ironbridge
Price Range: £66 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Valley Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
The Best Western Valley Hotel is a 3 star country house hotel, set on the banks of the River Severn in the World Heritage Site of Ironbridge, surrounded by stunning award winning parkland, making it very favorable to both the corporate and leisure guests. This Georgian listed building has 44 individually designed en-suite bedrooms. All have complimentary WIFI, tea and coffee making facilities, flat screen televisions. The 2 AA Rosette awarded Chez Maw Restaurant is a stylish and relaxing place to dine. ... more   less 
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Also Known As:
Best Western Telford
Telford Best Western
Best Western Valley Hotel Ironbridge, Shropshire

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