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“Lovely Birthday Meal”

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Best Western Valley Hotel
Ranked #1 of 3 Hotels in Ironbridge
Certificate of Excellence
Telford, England, United Kingdom
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Lovely Birthday Meal”
Reviewed 30 April 2014

The Chez Maw at the Best Western Valley Hotel is our favourite local restaurant. We usually go for birthdays and anniversaries.The food is local and there is always a good choice. We have never been disappointed. Service is excellent too.

Room Tip: We haven't stayed as it is very local to us.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Margaret T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this review, 7 May 2014
Dear Previous Guest,
It is really wonderful to learn that we are your favourite local Restaurant. Your kind compliments are appreciated. We look forward to welcoming you back soon and hosting another special celebration.
With regards
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921 reviews from our community

Traveller rating
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    29
    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (234)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Liverpool, United Kingdom
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 April 2014

We stayed dinner bed and breakfast one Friday evening and enjoyed a relaxing time in beautiful setting. Our room was at the top of the hotel with small attic window overlooking parkland. Worth the walk up several flight of stairs which were were asked about when booking as there is no lift. Room itself was good size with everything we needed, en suite up small set of stairs. Interesting menu with each course beautifully cooked and presented but as the restaurant was less than half full it did lack atmosphere. Breakfast was buffet style with wide variety to choose from. All staff were pleasant and helpful whether working on reception, in the bar or the restaurant.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paella998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this review, 7 May 2014
Dear Previous Guest,
Following your short break, we are delighted to learn of your enjoyment of the room, food and service. I hope you managed to also enjoy some of our wonderful local area with all that it is has to offer. It would be wonderful to welcome you back to the Hotel again soon, so please do not hesitate to contact us if we can be of any assistance.
With regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 April 2014

Superb position for Ironbridge and surrounding attractions. Public areas of the hotel are comfortable and clean. The staff are brilliant, both professional and friendly, and always willing to answer any queries. The only downside was the size of our room as it was quite small and on eye level with the car park. Also the bathroom was in need of some updating. Apart from that, the overall experience was good. We ate in both the bar and the restaurant and enjoyed both.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
1 Thank Thomas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this review, 7 May 2014
Dear Previous Guest,
Thank you for your feedback following your recent stay at our property we are delighted to learn of your enjoyment of all aspects. We have noted your comments in regards to the bedroom and bathroom for review. We hope you will come back and see us again soon. Please contact us directly and discuss your individual requirements, so that we can ensure your expectations are exceeded.
With regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kent
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 April 2014

Stayed over the Easter weekend.
Lovely hotel with the staff the strongest point.
Couldn't do enough and as my father was ill during our stay this meant more.
Food excellent and we ate in the restaurant, not out of place anywhere in the country for quality.
Well done to all and thanks for the enjoyable stay.

Room Tip: Rooms 15 and 16 for a quiet sleep
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TimB47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this review, 29 April 2014
Dear Previous Guest,
Following you recent stay I am very pleased to learn of your feedback, in particular that you were well looked after, especially under the circumstances of your Father’s illness. I will certainly pass your kind compliments to the staff and Chef. We hope to welcome you back to the hotel again soon.
With regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, United Kingdom
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 April 2014

We chose this hotel, firstly because it is a Best Western (and we haven't had a bad one yet) and also because we were meeting friends from the North and it was halfway between us both.

What a gem, A beautiful Georgian House set in stunning Parkland with delightful walks along the riverbank in the Ironbridge Gorge. Our room was lovely with views out onto the Dale End Park,huge Kingsize bed, spacious bathroom and spotlessly clean. Only grumble was the lumpy pillows, sorry hate to moan!

We ate in the Chez Maws Restaurant both evenings, we had taken advantage of the half board basis, well worth the money. The food was a delight, breakfast plentiful with a vast array of fruit and cereal and a Full English to set you up for the day. Evening meals scrumptious, the only problem was choosing which tasty dish to have.

This is an area we have not been to before and will definitely return to as there were many places of interest we would have liked to visit but, on this occasion, were short on time. Will definitely return and definitely to this hotel.

Room Tip: If offered, take advantage of the Half Board basis, the Restaurant Menu is not cheap, but delicious...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AitchGloucester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this review, 29 April 2014
Dear Previous Guest,
Thank you for your feedback following your recent short stay in the hotel. We are delighted to learn of your enjoyment of all aspects. Our dinner inclusive rates and packages are excellent value, and well worth booking at the time of reservation.
Ironbridge is certainly the perfect destination for a short break, with plenty to see and do for everyone. We are lucky to enjoy a wonderful location with easy access to it all.
Thank you for your loyalty to Best Western, I am pleased to learn of your good experiences at hotels throughout the brand. It is wonderful to learn of your intent to return to us, we look forward to welcoming you back and providing you with another great stay.
With regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, United Kingdom
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 April 2014

The Valley Hotel did an excellent job when 13 friends visited on the 4th April, even though they and other groups in and a wedding and birthday party to contend with the service was excellent the staff were very friendly and we were made very welcome. Certainly a Hotel to recommend.

Room Tip: Telephone reception
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this review, 29 April 2014
Dear Previous Guest,
We are delighted to learn of the success and enjoyment of recent group gathering in the hotel. It is wonderful to learn that it went smoothly and that you were all well looked after by the team. Thank you for your recommendation, we certainly hope to welcome you and the group back to the hotel again soon!
With regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sevenoaks, United Kingdom
1 review
Reviewed 16 April 2014

A good quality hotel in a good position near to the Ironbridge where there is plenty to see and do. Make sure you visit the Merrythought shop and factory! We ate in the hotel and were pleasantly surprised by the good quality food and service.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this review, 29 April 2014
Dear Previous Guest,
We are delighted to learn of your enjoyment of your recent stay in the hotel, in particular of our 2 AA Rosette awarded food and service. Hope you were able to make a purchase in the Merrythought teddy bear shop, it s certainly difficult not to!
It would great to welcome you back the hotel and Ironbridge again soon, so if we can be of any assistance to you please do not hesitate to contact us.
With regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Valley Hotel

Property: Best Western Valley Hotel
Address: Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
Region: United Kingdom > England > Shropshire > Ironbridge Gorge > Ironbridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ironbridge
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Valley Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
The Best Western Valley Hotel is a 3 star country house hotel, set on the banks of the River Severn in the World Heritage Site of Ironbridge, surrounded by stunning award winning parkland, making it very favorable to both the corporate and leisure guests. This Georgian listed building has 44 individually designed en-suite bedrooms. All have complimentary WIFI, tea and coffee making facilities, flat screen televisions. The 2 AA Rosette awarded Chez Maw Restaurant is a stylish and relaxing place to dine. ... more   less 
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Also Known As:
Best Western Telford
Telford Best Western
Best Western Valley Hotel Ironbridge, Shropshire

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