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“Great food, location and staff”

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Best Western Valley Hotel
Ranked #1 of 3 Hotels in Ironbridge
Certificate of Excellence
Reviewed 30 July 2014 via mobile

Impressed with a great value dinner, bed and breakfast deal! Great food in two rosettes restaurant, very helpful and friendly staff and fabulous location. Set in park alongside River Severn and an easy walk to the IronBridge itself. Only drawback - very hot in bedroom as hot weather and no air conditioning!

Stayed: July 2014
Thank ChampagneLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this reviewResponded 9 August 2014

Dear Previous Guest,

Following your recent dinner inclusive break with us we are delighted to learn of your enjoyment of our location, food and service. Our dinner, bed and breakfast packages provide an excellent opportunity to enjoy our 2 AA rosette awarded dining at excellent value. We hope it is not too long before you are back to enjoy some more!

With regards

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583 - 589 of 972 reviews

Reviewed 23 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
Thank Juliet S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
boddison, General Manager at Best Western Valley Hotel, responded to this reviewResponded 6 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 21 July 2014

As commented by others, we thought the hotel was beautifully situated by the river Severn, immediately adjacent to a delightful park and only a 10 minute stroll to the famous bridge. All of the staff that we met, from check-in on arrival, in the bar, at dinner, at breakfast and on leaving were friendly, courteous and seemed genuinely pleased to make our stay enjoyable.

Room Tip: Ask for a room overlooking the park
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank World_travellers08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this reviewResponded 30 July 2014

Dear Previous Guest,

Thank you for your feedback on our beautiful and convenient location and of the service from our staff; your compliments are greatly appreciated. We are delighted that you had an enjoyable experience with us. We hope to welcome you back soon.

With regards

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Reviewed 21 July 2014

Was attending a wedding reception and had a single room for that night. The hog roast at the reception was very good and all the staff working that night were polite and helpful. The bar staff were friendly and it was a very enjoyable evening. A full English breakfast the following morning was just the ticket, great food. The room itself was on the smaller side but with a very comfortable mattress, television and en suit it had everything it needed. The view over the grounds and into the woods was beautiful.

  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank SalopCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this reviewResponded 30 July 2014

Dear Previous Guest,

We are delighted to learn of your enjoyment at a recent wedding reception in the hotel. It is always our intention to give wedding couples and their family/friends a day to remember and it’s great to hear we have been successful. As you rightly say the view out of the hotel is wonderful, especially at this time of the year, a great backdrop for the wedding! We hope to welcome you back to the hotel again soon perhaps to enjoy an overnight stay or a meal in our 2 AA Rosette awarded Restaurant.
With regards

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Reviewed 19 July 2014

We were looking for a hotel in Ironbridge to spend a short family break (husband and wife plus son aged 16) at the World heritage Site. Having looked at several reviews we chose the Valley Hotel. It proved to be an excellent choice. Staff were friendly, cheerful and welcoming, rooms (double and single) were clean and comfortable and the breakfast was just perfect. The whole atmosphere was unobtrusive and relaxed, just what we were looking for. The Valley Hotel is ideally situated being a few minutes walk from the famous bridge and a short drive from other attractions that are well worth a visit.

Room Tip: Our rooms were ground floor and nearest to the nearby road but we were not disturbed at all.
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Simononexmoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this reviewResponded 26 July 2014

Dear Previous Guest,

Thank you for choosing us for your recent family trip, we are delighted to learn of your enjoyment of the stay. We trust you managed to see all that Ironbridge has to offer and hope to welcome you back soon to enjoy some more!

With regards

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Reviewed 18 July 2014

Beautifully situated hotel near River Severn in Ironbridge, Delightfully surrounded by wooded hills as well as being close to all museums and to Telford. Recommended to anyone for staff helpfulness, food and rooms.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
Thank 714jonathanl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this reviewResponded 26 July 2014

Dear Previous Guest

Thank you for your recommendation following your recent stay with us. As you wonderfully describe, our location is fantastic and is very close to Ironbridge attractions and to Telford for shopping or Business. We hope to welcome you back soon to enjoy some more of the hotel and our local area..
With regards

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Reviewed 18 July 2014

We picked the Valley Hotel because of the beautiful setting, and kept our fingers crossed for a sunny day so we could make use of the gorgeous grounds for an outdoor ceremony. Fortunately we were lucky enough to have a sunny day and we don't think we could have picked a better venue - it was stunning.
From start to finish we received first class service - the staff were all fantastic and we can't thank them enough. The attention to detail and the smooth organisation was brilliant.
We had an evening meal the night before the wedding and the food was absolutely delicious - even my grandmother ate it as she never eats anything!! We will definitely be returning to use the restaurant in future.
The day ran so smoothly and everything was just perfect and better than we could have hoped for.
The afternoon tea option was a huge success, it was great to be able to do something a little bit different to the usual wedding packages.
The disco was arranged as part of the wedding package and we were so happy that the dance floor wasn't empty once.
We had the most perfect day and would really recommend the Valley Hotel to others!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Samantha F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boddison, General Manager at Best Western Valley Hotel, responded to this reviewResponded 26 July 2014

Dear Previous Guest

We are delighted to learn of the feedback of your recent wedding in our venue. The team work very hard to ensure all aspects run smoothly for the couples and all of their guests, and to receive such wonderful feedback makes it all very worthwhile. Your kind compliments of the location, service, food and disco are greatly appreciated. It is great that the sun also came out for you! It was a pleasure to host your special day and we hope to welcome you back celebrating anniversaries for many years to come!
With regards

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Additional Information about Best Western Valley Hotel

Address: Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
Region: United Kingdom > England > Shropshire > Ironbridge Gorge > Ironbridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ironbridge
Price Range: £50 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Valley Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
The Best Western Valley Hotel is a 3 star country house hotel, set on the banks of the River Severn in the World Heritage Site of Ironbridge, surrounded by stunning award winning parkland, making it very favorable to both the corporate and leisure guests. This Georgian listed building has 44 individually designed en-suite bedrooms. All have complimentary WIFI, tea and coffee making facilities, flat screen televisions. The 2 AA Rosette awarded Chez Maw Restaurant is a stylish and relaxing place to dine. ... more   less 
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Also Known As:
Best Western Telford
Telford Best Western
Best Western Valley Hotel Ironbridge, Shropshire

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