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“Would we still be waiting for service?”

Chang Thai Bar and Restaurant
Ranked #15 of 89 Restaurants in Ludlow
Certificate of Excellence
Price range: US$61 - US$61
Cuisines: Asian, Thai
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Groups, Child-friendly, Bar Scene, Romantic
Dining options: Dinner, After-hours, Lunch, Full Bar, Highchairs Available, Outdoor Seating, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Newly renovated (2/14) restaurant in a contemporary style with a Thai Street twist, incorporating recycled and upcycled furniture. Serving Thai cuisine made by our dedicated Thai team of chefs. Food also served in the Changthai Bar and Garden. Thai BBQ on Sunday lunch during summer.
Birkenhead, United Kingdom
Level Contributor
123 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Would we still be waiting for service?”
Reviewed 21 February 2014

We wentt in and sat down and waited and waited with no acknowledgement. Eventually we asked for a menu from a passing waitress and one did appear, and we were told to order at the bar. The staff were far too busy doing nothing to serve us so we left.

Visited February 2014
Helpful?
Thank Blair P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
changthai, Manager at Chang Thai Bar and Restaurant, responded to this review, 1 March 2014
So to clarify your comments you came into the bar and sat down and waited for service. When you spoke to the barmaid she brought over menus and asked you to order at the bar. so you left and marked us as terrible. I can only think you got the bar confused with the restaurant. Our bar is a relaxed social space where people come and go to meet and wait for friends etc. As is normal in European bars service is from the from the bar as the bar maid explained, this is also on the food service time board above the bar and on the menu display as you enter. The bar service area covers the bar, patio and garden.
We do have the Restaurant where full service and menu is available which maybe is what you were expecting and and thus have given us such a sever mark. For other visitors if you want casual eating and drinking please enjoy our bar, patio or garden and if you want table service, lunch or full menu please use the restaurant across the old coaching passageway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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439 reviews from our community

Visitor rating
    213
    148
    35
    27
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Staffordshire
2 reviews
“Lovely lunch”
Reviewed 20 February 2014 via mobile

We took lunch at Chang Thai on a rainy Thursday in February and were impressed. The wood burning stove made the room cosy and the whole restaurant was clean and contemporary. There was plenty of space between tables and our pushchair with sleeping baby contents was accommodated. The set two course lunch menu offered only a few choices but most tastes could be catered for. The service was incredibly quick, but as there were only a handful of other diners it was no surprise. The starters were well presented, and a good serving of dipping sauce was presented. My starter of vegetable spring rolls were well cooked, although the filling was a little thin on the ground. The chicken satay was tender and tasty. The mains arrived shortly after and were sensational. The stir fried pork Pad Prig Moo was fantastic. The meat was tender, the veg was fresh and just al dente and the sauce was delicious. My partners Chicken Green curry was traditional Thai British flavours but all well cooked and fresh. The presentation of all dishes was beautiful and portions were generous for lunchtime. I will defiantly be making another visit soon to sample the full menu.

Helpful?
Thank Nikon_daisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ludlow, United Kingdom
1 review
“Friendly staff and lovely atmosphere. The food was freshly cooked and very tasty. We will definitely come again!”
Reviewed 11 February 2014

Wonderful friendly atmosphere right in the middle of the town, great food and and pleasant polite service. We will definitely come again. Thankyou for a lovely evening!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Deb G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
changthai, Manager at Chang Thai Bar and Restaurant, responded to this review, 12 February 2014
Thankyou so much. we are very pleased with the changes but continue to always improve. After the last disparaging comment your words mean a lot. x
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chichester, United Kingdom
Level Contributor
92 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Somewhat underwhelmed”
Reviewed 21 January 2014

We had read the reviews here and elsewhere before choosing this restaurant so were a little disappointed that it wasn't better. We chose the set lunch menu, but even so I was expecting something more exciting. There wasn't really anything to complain about, but the staff seemed distracted and disinterested, service was slow, and there was zero atmosphere - a surprise really given that it was Christmas Eve. The food was ok - but the standard stuff you get anywhere in Thai restuarants in the UK, and smallish portions.

Visited December 2013
Helpful?
Thank vivoward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shropshire
Level Contributor
54 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“Simply fantastic”
Reviewed 25 December 2013

Amazing food all complemented bt perfect customer service 100%...Happy new year from all @ MaxsoundCarAudio Uk

Visited December 2013
Helpful?
Thank MaxsoundCarAudio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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