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“A great overnight stay in Shrewsbury”

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Holiday Inn Express Shrewsbury
Ranked #8 of 16 Hotels in Shrewsbury
Llandudno, United Kingdom
Level 4 Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A great overnight stay in Shrewsbury”
Reviewed 27 September 2013

My wife and I stayed at this hotel for one night and found it to be excellent. Clean and modern, comfortable beds, and a reasonable breakfast buffet. A good location on the eastern edge of the town too. We had to attend a family funeral the next day and the crematorium was just around the corner. Very convenient. There's a decent little shopping complex within a few minutes drive too. A supermarket, restaurants and a multiplex cinema all contributed to our Shrewsbury experience.

Room Tip: Room 12 is recommended.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DJTandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 9 October 2013
Dear Guest,

Thank you so much for your review of our hotel.

It is wonderful to hear how much you enjoyed your stay, and I hugely appreciate your lovely comments regarding our friendly and professional staff and also the location of the hotel. Our team work really hard to give all our guests the best possible experience when they are staying with us, and I am glad you feel they excelled at this.

We are very much looking forward to welcoming you back again soon.

Kind Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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713 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Rochdale, United Kingdom
Level 4 Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 September 2013

Stayed for 3 nights to enable us to do some visiting

Room clean and fresh, all the facilities you would expect, excellent shower..had to switch off the room heating/cooling because it was too noisy

Our room was overlooking car park and main entrance so occasionally noisy late at night

We asked for an extra couple of firm pillows, got them but they were not our idea of firm

Breakfast was fine, cereal, orange and toast is all we needed and we got that and more if we had wanted it..not the full English but that suited us..might not suit everyone

Location was ok if you have a car and are happy to go out in it in the evening for a meal ..as we were.

We used the free wifi to research the area and shrewsbury itself

Room Tip: Probably opposite side of building from main car park would be quieter
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 9 October 2013
Dear Guest,

Thank you for your lovely review of our hotel.

As a regular guest, it means so much to us to have your feedback, and I am absolutely thrilled you have always found our hotel to be clean and well stocked. We are proud of the guest service we provide here, and it means a lot to have that recognized.I have taken on board your comment regarding the air con and the noise in the night from the road side.

We will see you again soon at Holiday Inn Express Shrews bury.

Kind Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 September 2013 via mobile

Basic hotel. Very poor location on an industrial estate 2miles from the town centre. Rooms are large but absolute minimum of facilities. Several of the electrical points in my room didn't work nor did some of the lights. The hot water supply was a trickle leading to a poor shower. Breakfast buffet pretty meagre offering a few tinned fruits, toast or a hot option consisting of sausage with scrambled egg and baked beans. Staff good.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DR18July2014b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 17 September 2013
Dear Guest,

Thank you for posting a review following your stay, As a Holiday Inn Express hotel we offer a free continental style buffet breakfast with hot favorites which are scrambled eggs, sausages and baked beans,Our company is looking at implementing new breakfast standard.I have informed my maintenance manager regarding your comment regarding the shower and the electrical point. Once again many thanks for the review and I trust we will see you again the next time you are visiting the area.

Regards,
Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedminster, United Kingdom
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 September 2013 via mobile

Me and a friend decided not to camp when competing in a mountain bike race in Eastridge Woods, and instead booked a room here, which is just outside Shrewsbury. We arrived exhausted and hungry, but the staff were really friendly and helpful and the room was spacious and spotlessly clean. The manager even allowed us to bring our bikes into our room. The shower was just amazing, dinner was quick and easy and tasted great and everyone seemed super friendly. Loads of choice for the buffet breakfast too. If we do the race again next year, we'll definitely be back.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Owain H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 17 September 2013
Dear Guest,

Many thanks for posting your review on Tripadvisor.

We value feedback from our guests as it helps us to continuously improve our product & services.We are pleased to read about your comments about the room and the evening meal and that you had a comfortable stay. Moreover we are delighted that you felt you received the kind of service which merited a 5 out of 5 mark.

We hope to welcome you back when you are next in Shrewsbury

Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
1 review
Reviewed 10 September 2013

It was a nice stay at Holiday Inn Express Shrewsbury. But unfortunately there was a fire alarm on Saturday morning and it was panic among the entire guest. But I have to give full credit to hotel staff and the manager Sam. His team handle the situation calmly and tactfully. The staffs were very friendly and helpful to our needs. I will be very happy to visit again and stay in this hotel.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 17 September 2013
Dear Guest,

Many thanks for taking the time to post your 5-star review of our hotel.
We are delighted that the you enjoyed our hotel was perfect for your stay and the staff were friendly throughout your time with us.I am extremely sorry regarding the fire alarm situation as it was beyond our control .We thank you for your comment, it has have been noted and will be passed onto the team.
We look forward to welcoming you again in the near future

Regards
Samir Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rye, United Kingdom
Level 6 Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 9 September 2013 via mobile

The hotel is what it's name suggests, it's a quick overnight stop over hotel on route to somewhere or for a days visit to Shrewsbury.
On first impressions all looked good, clean and spacious, check in was efficient and our rooms located on the ground floor were clean and also of a good size, the bathroom was clean and all as expected. The bar was well stocked and offered a bar menu which we didn't use.
Breakfast were basic and consisted of drinks, pastry, cereals, hams, cheese and bread along with a small selection hot food eggs, beans and sausages bit odd there was no bacon, this was asked for and was told they never served bacon !
There were two small housekeeping issues which were dealt with promptly.
All the staff were courteous and helpful.
The hotel is located outside the town centre but only a short drive into town.
I would revisit next time I'm local.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank horse1uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 17 September 2013
Dear Guest,

Thank you for taking the time to post your 4-star review of our hotel.You have really summed up nicely the characteristic of a Holiday Inn Express Hotel.Its really nice to see your good comments regarding the room,breakfast,bar etc.

We are thrilled to hear the hotel met your expectations in every way to make your stay enjoyable; we will share your comments with our team members.

We look forward to seeing you again in the near future.

Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield, United Kingdom
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 September 2013

I normally stay in Holiday Inns' when away and I really liked this one - rooms to usual high standard and very clean. I have eaten breakfast at quite a few of the HI Express and have to say I really enjoyed it and even went for the sausage and egg - which I have often avoided. Staff were friendly and chatty when I checked out which is quite nice when you are travelling alone. Free wi-fi and comfy bed - was just the job! And only a quick 10 minutes into Shrewsbury itself

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeff g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 17 September 2013
Dear Guest,

Many thanks for letting us know about your recent stay at the Holiday Inn Express Shrewsbury. We enjoyed reviewing your very positive comments regarding the room and the breakfast and yes about our FREE WIFI as well, and are pleased that you found our facilities and staff satisfying.

We look forward to seeing you in the near future.

Regards,

Samir Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Shrewsbury

Property: Holiday Inn Express Shrewsbury
Address: Shrewsbury Business Park | Shrewsbury Business Park, Shrewsbury SY2 6LG, England (Formerly Hampton by Hilton Shrewsbury)
Phone Number:
Region: United Kingdom > England > Shropshire > Shrewsbury
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Shrewsbury
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Shrewsbury 3*
Number of rooms: 75
Official Description (provided by the hotel):
From its medieval castle and historic black-and-white Tudor buildings, to its museums, restaurants, bars and world-famous Shrewsbury Abbey, the area surrounding the Holiday Inn Express Shrewsbury hotel beckons visitors with its stunning sights and sounds.Whether your stay with us is for business or pleasure, there is much to uncover in this fascinating town and with our modern, comfortable and clean rooms you are sure to find everything you need for an enjoyable visit. Not only is our hotel right in the middle of the Shrewsbury Business Park, many more attractions are either walking distance or a short drive from our front door. You can start your day with a free breakfast before heading towards the nearby town centre that is packed with timber-framed black and white buildings, steep narrow streets and alleyways. In fact, it boasts over 600 listed buildings, including Shrewsbury Castle, now a regimental museum. The historic centre is a shoppers' heaven, featuring designer boutiques, smart malls and an amazing range of independent retailers. Add to that a lively night life and a rich choice of cafés and restaurants.With easy access to Telford and the Midlands, including Telford International Centre, the Hampton by Hilton offers modern amenities in a historic Tudor town. ... more   less 
Reservation Options:
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Also Known As:
Hampton By Hilton Shrewsbury Hotel Shrewsbury
Purplehotel Hotel Shrewsbury
Shrewsbury Purplehotel Hotel
Holiday Inn Express Shrewsbury Shropshire

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