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“A relaxing hotel conveniently located.”

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Holiday Inn Express Shrewsbury
Ranked #6 of 16 Hotels in Shrewsbury
Reviewed 3 November 2013

We arrived at the hotel after a long journey and were welcomed by very friendly and helpful staff. The room was large and comfortable and I was impressed by the large ensuite, which had a warm and powerful shower complete with shampoo, conditioner, shower gel etc. We were leaving at 6am, but the hotel staff arranged for breakfast to be available early. There was a vast array of options - even though it was difficult to fully appreciate them at that time! The best thing about this hotel was its proximity to the motorway, which got us on our way again quickly and easily.

  • Stayed: October 2013, travelled as a couple
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Thank Bam84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 6 November 2013

Dear Guest,

Many thanks for completing a review on this website.

We are very pleased to hear that you enjoyed your stay with us; our goal is not only to meet the expectation of our guest but to exceed the expectation at all time. Our team members here at Shrewsbury are very passionate about provide great guest service at all time. It really nice to see your positive comments about our bedroom,the shower,the amenities and the location of the hotel near the motorway.I will surely share your comments with my staffs.

We look forward to welcoming you back to Holiday Inn Express Shrewsbury in the near future,
Kind Regards
Samir Sharma

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551 - 557 of 827 reviews

Reviewed 3 November 2013

We stayed here for two nights from the 31st of october 2013, plenty of parking spaces and a very swift booking in, hotel clean very helpfull staff we stayed in room 12 a quiet room very clean, the reason I have only given three stars is because the shower had next to no pressure, we had a good nights sleep both nights and the breakfast in the morning was hot and plenty of it, we will stay here again as overall it is a good hotel.

  • Stayed: November 2013, travelled as a couple
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Thank drtCarms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 6 November 2013

Dear Guest,

Thank you for taking time to leave a review on this website.

We are extremely delighted to hear that you enjoyed your stay with us, hotel location and free breakfast. It is always nice to read positive guest's comments, as our goal is to provide the best possible customer service and we clearly achieved this with you.I have already spoken to my Maintenance Manager regarding your comment about the shower pressure and i am sure that you will provide us with a 5 star next time you visit us.

Once again, thank you for your review, and we hope to serve you in the near future.

Kind regards
Samir Sharma
Hotel Manager

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Reviewed 22 October 2013 via mobile

This was our second stay here this year. Very comfortable hotel,big rooms big bathroom and thank goodness at last big towels! Beds very comfortable.Staff very pleasant and helpful. Good breakfast and exceptional value.

  • Stayed: October 2013
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Thank theshannons1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 6 November 2013

Dear Guest,

Many thanks for your comments about your recent visit to Holiday Inn Express Shrewsbury.
We are pleased to hear that you enjoyed your stay with us. All our team members make every effort to make our guests stay as comfortable as possible.Thanks for the below Positive comments "
Very comfortable hotel,big rooms big bathroom and thank goodness at last big towels! Beds very comfortable.Staff very pleasant and helpful. Good breakfast and exceptional value"

We certainly look forward to welcoming you back to Holiday Inn Express Shrewsbury .

With kind regards,
Samir Sharma

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Reviewed 21 October 2013

Its your usual HI Express set up and was clean and spacious with plenty of parking. Its a bit out of town but taxis are fiver into the centre. Staff were very friendly and helpful and i would happily stay here again.

  • Stayed: October 2013, travelled as a couple
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Thank AWJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 22 October 2013

Dear Guest,

Many thanks for your generous review and awarding us 4 star rating. I am pleased to learn you had an excellent stay at our hotel. I also would like to thank you for your kind words for the team members.

Trust in future too; you will continue to give us many opportunities to be of service to you.

Regards

Samir Sharma

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Reviewed 21 October 2013

We stayed here for two nights and wasn't expecting the level of customer care that we received. The hotel is a usual Holiday Inn Express, a couple of niggles but good value for money in a good central location. The staff were really helpful, friendly and gave a great level of customer service. Everyone was really happy to help, so thanks to all the staff, we will return.

  • Stayed: October 2013, travelled as a couple
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Thank JanetC58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 22 October 2013

Dear Guest,

I could not have asked for a better assessment of the team's efforts and our service standards here at Holiday Inn Express Shrewsbury. Your feedback is much appreciated and valued. I am glad the team was not only able to meet but exceeded your expectations.

I trust you would choose us again whilst on your next trip to Shrewsbury. Me and my team looks forward to welcoming you soon

Regards,

Samir Sharma

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Reviewed 20 October 2013

This was our first stay here since it changed to the Holiday Inn Express. (Previously Hampton by Hilton) We were very pleased to find that very little had changed.
Staff were friendly and efficient and check in and check out were hassle free.
Nice sizeable room, which is always very welcome. There was even room to do my yoga!
The decor is better than the bland offering usualy found in similar chain hotels.
I particularly liked the nice BIG fluffy towels and the big shower cubicle which had a built in seat. The shower was easy to work and the water stayed at a nice constant temperature. The toiletries which were dispensed from big containers on the wall were very good.
The room and ensuite were very clean and the bed was cosy and comfortable.
There is an iron, ironing board and hairdryer provided in the room, and a kettle with tea/coffee etc.
The free buffet breakfast was very good with a reasonable choice.
The location is very good, in the middle of a business park - so very peaceful at night, but only a few minutes drive from the historic town of Shrewsbury with it's lovely park and river and excellent selection of shops, bars, coffee shops and restaurants.
This was excellent value for money - we have stayed in much worse places for lots more cash.
I can't think of a single negative comment.
Highly recommended!.

  • Stayed: October 2013, travelled as a couple
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Thank Mrs_J_S-1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 22 October 2013

Dear Guest,

Many thanks for a comprehensive review and awarding us 5 stars. It certainly is a pleasant surprise when our guests are so well informed about our service offerings and brand awareness in general. You have accurately pointed out at many aspects of the Express brand and its precincts which is a very encouraging mark of an engaged user of our services.Thanks for your comments regarding the small details in your review.

I, along with my team, hope to welcome you soon whenever you next arrive in Shrewsbury.

Regards,
Samir Sharma

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Reviewed 15 October 2013

Not normally a fan of Holiday Express due to a bad experience elsewhere but this was the only suitable place to stay so booked it with fingers crossed. Situated right in the middle of a new business park the building itself seems quite new and well presented. There is a free barrier controlled car park (don't forget to take your token from the check-in desk to get out) which is a reasonable size. The check-in was friendly, the room well furnished and clean and the shower was hot and powerful. In room there was a decent tv, tea and coffee facilities and plenty of storage areas with a comfortable bed and good pillows. A huge plus is free wifi throughout the building (take note Premier Inn), free breakfast which is a decent basic buffet with hot and cold food and food was available from the bar during the evening, didn't have this so can't comment on it. Overall we were very impressed and Premier Inn now have a fight on their hands as before we've always booked automatically with them.

  • Stayed: October 2013, travelled on business
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1  Thank Lyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 22 October 2013

Dear Guest,

Thank you for your words of appreciation and encouragement for our team and mentioning all the aspect of Holiday Inn Express(free internet,free cark park etc).Yes our car park is totally free to use for the inhouse guests.

I am delighted to note that my team was able to cater to your needs during your stay with us. We are committed to consistently providing warm, efficient and professional service to our guests and their appreciation and acknowledgement is always our greatest reward.

My team and I look forward to welcoming you back to our hotel.

Regards,

Samir Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Shrewsbury

Address: Shrewsbury Business Park | Shrewsbury Business Park, Shrewsbury SY2 6LG, England (Formerly Hampton by Hilton Shrewsbury)
Phone Number:
Region: United Kingdom > England > Shropshire > Shrewsbury
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 16 Hotels in Shrewsbury
Price Range: £49 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Shrewsbury 3*
Number of rooms: 75
Official Description (provided by the hotel):
From its medieval castle and historic black-and-white Tudor buildings, to its museums, restaurants, bars and world-famous Shrewsbury Abbey, the area surrounding the Holiday Inn Express Shrewsbury hotel beckons visitors with its stunning sights and sounds.Whether your stay with us is for business or pleasure, there is much to uncover in this fascinating town and with our modern, comfortable and clean rooms you are sure to find everything you need for an enjoyable visit. Not only is our hotel right in the middle of the Shrewsbury Business Park, many more attractions are either walking distance or a short drive from our front door. You can start your day with a free breakfast before heading towards the nearby town centre that is packed with timber-framed black and white buildings, steep narrow streets and alleyways. In fact, it boasts over 600 listed buildings, including Shrewsbury Castle, now a regimental museum. The historic centre is a shoppers' heaven, featuring designer boutiques, smart malls and an amazing range of independent retailers. Add to that a lively night life and a rich choice of cafés and restaurants.With easy access to Telford and the Midlands, including Telford International Centre, the Hampton by Hilton offers modern amenities in a historic Tudor town. ... more   less 
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Also Known As:
Hampton By Hilton Shrewsbury Hotel Shrewsbury
Purplehotel Hotel Shrewsbury
Shrewsbury Purplehotel Hotel
Holiday Inn Express Shrewsbury Shropshire

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