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“a good place to stay”

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Holiday Inn Express Shrewsbury
Ranked #6 of 16 Hotels in Shrewsbury
Reviewed 21 May 2014

Smiling faces and helpfulness from staff help make this place a great place to stay. The hotel is situated out of town, but don't let that put you off, the hotel's recommended taxi service does a great job in getting you into town and back

Room Tip: To save driving into Shrewsbury for a night out, get the hotel to call a taxi, the taxi service is q...
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  • Stayed: May 2014, travelled with friends
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Thank alan_uk1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 17 July 2014

Dear Guest,

I am so pleased to hear of your experience at out hotel and I thank you very much for your 4 star rating.

It is satisfying to know that the location and staffs facility suited your needs.

Team Shrewsbury awaits your return on your next visit to London.

Regards,

Samir Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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481 - 487 of 820 reviews

Reviewed 20 May 2014

Stayed here one night.We thought this holiday inn express was a bit below standard with a few maintenance issues such as a basin and shower that were partially blocked. The hotel is in a business park quite a way out of town.

  • Stayed: May 2014, travelled as a couple
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Thank bluemountaingrandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 21 May 2014

Dear d m,

We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for the maintenance issues you occurred during your stay.Our maintenance manager had a look at these issues and its all sorted.Apologies for the inconvenience you experienced because we did not live up to your expectations. Though we would prefer you had a better experience, we would like to thank you for sharing your thoughts, and hope you will give us the opportunity to serve you again in the future.

About your comment regarding the distance from town yes we are situated in a business park but town is only 5 mins drive from here.There is bus and taxi services as well.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Regards,

Samir Sharma

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Reviewed 14 May 2014

Our visit to this holiday inn express was a good experience, friendly staff,and the rooms were clean and good condition. break selection was limited,but it was just what we want .Overall good value and decent location for a short stay. will stay here again.

Room Tip: nice and quite location.
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  • Stayed: April 2014, travelled as a couple
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Thank Simonharrison43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 21 May 2014

Dear Guest,

Your lovely portrayal of the entire stay with us only makes our team beam with pride for contributing in some way for your happy trip. I am also grateful for the appreciation for our whole team , as they are our unsung heroes who rarely get noticed! A BIG THANK YOU for that.

We look forward for your next stay with us.

Regards,

Samir Sharma
Samir Sharma

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Reviewed 11 May 2014

My friend and I stayed at this hotel and loved it. We were greeted at the reception by a very friendly and helpful lady called Debs. She instantly made us feel so welcome.
Our room was immaculate and so spacious (standard double booked). The best bit... the shower!! It is an amazing power shower, with free shampoo and conditioner. There is a seat inside and after a few minutes the shower room turns into a steam room. It's amazing. Best shower I've ever had.
We went out in the evening and returned after a few drinks. Jaks was working the night shift and was also very welcoming and happy to chat to us. I admire him for dealing so well with guests at that time in the morning.
We both Had a brilliant sleep in such a comfy bed and were ready for breakfast. Wow, very yummy. Everything provided, from cereal to cooked breakfast. Even pan o'chocolat yum yum. We had a nice chat with Debs again, who was working the day shift at the reception. We would like to thank everyone at the hotel for such a fantastic stay. A special thanks to Debs and Jaks for making our stay more personal. I will recommend this hotel to anyone I know that needs to stay in Shrewsbury.

  • Stayed: May 2014
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Thank lizzierw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 21 May 2014

Dear Guest,

Thank you so much for taking the time to write a review about your stay here with us at the Holiday Inn Express Shrewsbury .

I am so pleased you enjoyed your stay here with us . We really do appreciate your comments and they really do encourage us to do our best for our guests.Your comment reference Room,breakfast etc give us great pride and we want to carry on giving great customer service to all our guest.
Thanks for your comment regarding Deb,Jack .

I do so hope that you get the opportunity to visit us again in the future.

Kind Regards
Samir Sharma

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Reviewed 11 May 2014

We usually stay in Premier Inns if we are visiting family but thought we would have a change, we were glad we did,
you have to remember this IS NOT A FULL HOLIDAY INN hotel. So there are no spa facilities, pool or main restaurant.
Our room was clean and comfortable, the bathroom had shower gel, shampoo and conditioner in the shower, the towels were lovely and fluffy.
We ate in the evening. The food is obviously not cordon blue but it was tasty and edible.
Breakfast was a buffet breakfast, again not the same as you would find in a full Holiday Inn but none the less tasty, and remember it is FREE
The staff were friendly and helpful....all in all we were very pleased with our stay and shall be looking to stay in Holiday Inn Express hotels again
I agree with other people that it would help if there were additional sign posts on the industrial estate to help find it!

  • Stayed: May 2014, travelled as a couple
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Thank davidsgranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 21 May 2014

Dear Guest,
Thank You so much for taking the time to write such a wonderful review about your stay here with us at the Holiday Inn Express Shrewsbury.

I am so pleased you like the hotel,the room,the bathroom, I am also glad you liked the breakfast too.

We do hope that you have the opportunity to come and stay with us again soon.

Kind Regards,
Samir Sharma

Samir Sharma

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Reviewed 9 May 2014

It a business trip for my company....when the company booked for me holiday in express...... I have doubt about my stay at express hotel....but when I enter, the doubt was cleared about the standard of an express hotel. The room of the hotel was beautiful as well as spotless. I would say better then proper holiday inn. The service standard was excellent....very warm welcome by the receptionist....very helpful when I asked about my queries on this area. The last thing was the delicious breakfast. Don't want anything more from this hotel. Will be back soon.

  • Stayed: May 2014, travelled on business
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Thank petrcook124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 21 May 2014

Dear Guest,

Thank you for your recent review of our hotel.

It is wonderful to hear how much you enjoyed your stay with us, and I hope you will come back and stay with us again the next time you are in Shrewsbury

Thank you so much for your lovely comments regarding our staff, I will pass this on to them and they will be very pleased. We always strive to give the best Guest Service we can.

Also thanks for mentioning about the cleanliness of the room and also the location of the hotel.

Kind Regards

Samir Sharma
Hotel Manager

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Reviewed 8 May 2014

Room as you would expect, clean and tidy. Bathroom in need of a bit of TLC. Was going to have a meal in the hotel with there been no other eating establishments near by. However ended up at the garage for a sandwich. The food looked dreadful and was very expensive for what is was. breakfast was equally disappointing. The cooked food looked horrid and tasted as it looked. The toast was like cardboard as was the pastries and god knows what they had done to the coffee. Overall not impressed.

Stayed: May 2014, travelled solo
1  Thank LyndaE733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this reviewResponded 9 May 2014

Dear Guest,

Thank you for your four star review and for choosing to stay with us.Thanks for your comments regarding the room and the cleanliness I appreciate your points of observation with regards to the breakfast and the dinner. Let me assure you that we are looking at changing our offering and as we are a limited service hotel we provide a hot continental breakfast with 3 choices of hot item..
Our team hopes to have another opportunity to serve you the next time you visit shrewsbury, this time with definitely a better experience.

Regards,

Samir Sharma

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Additional Information about Holiday Inn Express Shrewsbury

Address: Shrewsbury Business Park | Shrewsbury Business Park, Shrewsbury SY2 6LG, England (Formerly Hampton by Hilton Shrewsbury)
Phone Number:
Region: United Kingdom > England > Shropshire > Shrewsbury
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 16 Hotels in Shrewsbury
Price Range: £43 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Shrewsbury 3*
Number of rooms: 75
Official Description (provided by the hotel):
From its medieval castle and historic black-and-white Tudor buildings, to its museums, restaurants, bars and world-famous Shrewsbury Abbey, the area surrounding the Holiday Inn Express Shrewsbury hotel beckons visitors with its stunning sights and sounds.Whether your stay with us is for business or pleasure, there is much to uncover in this fascinating town and with our modern, comfortable and clean rooms you are sure to find everything you need for an enjoyable visit. Not only is our hotel right in the middle of the Shrewsbury Business Park, many more attractions are either walking distance or a short drive from our front door. You can start your day with a free breakfast before heading towards the nearby town centre that is packed with timber-framed black and white buildings, steep narrow streets and alleyways. In fact, it boasts over 600 listed buildings, including Shrewsbury Castle, now a regimental museum. The historic centre is a shoppers' heaven, featuring designer boutiques, smart malls and an amazing range of independent retailers. Add to that a lively night life and a rich choice of cafés and restaurants.With easy access to Telford and the Midlands, including Telford International Centre, the Hampton by Hilton offers modern amenities in a historic Tudor town. ... more   less 
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TripAdvisor is proud to partner with HotelsClick, TripOnline SA, Ebookers, Evoline ltd, getaroom.com, 5viajes2012 S.L., HotelQuickly and Cancelon so you can book your Holiday Inn Express Shrewsbury reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton By Hilton Shrewsbury Hotel Shrewsbury
Purplehotel Hotel Shrewsbury
Shrewsbury Purplehotel Hotel
Holiday Inn Express Shrewsbury Shropshire

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