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“Perfect for flying visit”

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Holiday Inn Express Shrewsbury
Ranked #7 of 14 Hotels in Shrewsbury
Certificate of Excellence
Poulton Le Fylde, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Perfect for flying visit”
4 of 5 bubbles Reviewed 30 May 2014

We booked this "budget" hotel as part of our return from Hay and a chance to see somewhere we had never been before. The hotel ticked all the boxes because of time of arrival, assured facilities and price. The room was spacious and well set up. Not budget cramped! Above all, the room was clean! The bed was two singles joined together; one mattress perfect, the other squidgy!
The location is not the most spectacular but easy to find and quiet. The location, and lack of local amenities/facilities keeps this hotel at a 4*.
The "free" wifi was very welcome and the "free" breakfast tasty and ample. The free newspaper was a good touch and very well received.
I would certainly recommend this hotel as part of a tour or journey pause or, as in our case, as a base to tour the stunning city of Shrewsbury.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beepee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 17 July 2014
Dear Guest,

I am very pleased to read your kind review of The Holiday Inn Express Shrewsbury and the very kind compliments for the team.

Team Shrewsbury joins me in thanking you for your kind appreciation and it is heart warming to note that your expectations were satisfied and this experience fortified your faith in the brand. It is our earnest endeavor to continuously improve in all our services.

We sincerely await the opportunity to welcome you once again.

Regards,

Samir Sharma
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682 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
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English first
derby
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

I have never stayed in an holiday inn express before. This one is good. We could not find out before hand if there were tea and coffee making facilities and correctly assumed there was. The girls wanted hair dryers and we assumed not - there was. Also irons etc. I was surprised that the room had individual air con - also it worked - very well. Breakfast was well cooked and also quite varied. The staff seem to work all hours and are very helpful [freezing elderly parents ice packs and providing ice for use in the room]. The beds are comfy and a choice of firm or soft pillows is unusual and welcome. Endless parking is available. Those of us who did not seek a restaurant found the evening meal to there taste [ not mine I went to the peach tree - see my review]

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adoDerby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 17 July 2014
Dear Guest,

Thank you very much for sharing your valuable feedback with us and reviewing us on TripAdvisor.

I appreciate and thank you for your kind words for my team and also great to see your comments regarding the room and the facilities.

Pay us a visit soon to experience our Smart, Simple and Spot-on service.

Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

Stayed here for 2 nights, had a great stay
The staff so helpful and friendly
Breakfast always hot plenty there just no bacon but the scrambled egg is so nice. Would stay again if i was that part of the country again

Room Tip: Room006 ground floor, lots of space nice bathroom
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzanne7296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 17 July 2014
Dear Guest,

I take this opportunity to thank you for choosing to stay with us and for reviewing us on such a popular platform online. I am very pleased to know that you liked the the rooms, our free breakfast and the above all the team members. Your kind words of appreciation have certainly been shared with the team.

Next time you are in the town, I trust you would give us another opportunity to host you.

We look forward to welcoming you again.
Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough, United Kingdom
Level Contributor
262 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 21 May 2014

Smiling faces and helpfulness from staff help make this place a great place to stay. The hotel is situated out of town, but don't let that put you off, the hotel's recommended taxi service does a great job in getting you into town and back

Room Tip: To save driving into Shrewsbury for a night out, get the hotel to call a taxi, the taxi service is q...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alan_uk1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 17 July 2014
Dear Guest,

I am so pleased to hear of your experience at out hotel and I thank you very much for your 4 star rating.

It is satisfying to know that the location and staffs facility suited your needs.

Team Shrewsbury awaits your return on your next visit to London.

Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 20 May 2014

Stayed here one night.We thought this holiday inn express was a bit below standard with a few maintenance issues such as a basin and shower that were partially blocked. The hotel is in a business park quite a way out of town.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluemountaingrandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 21 May 2014
Dear d m,

We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for the maintenance issues you occurred during your stay.Our maintenance manager had a look at these issues and its all sorted.Apologies for the inconvenience you experienced because we did not live up to your expectations. Though we would prefer you had a better experience, we would like to thank you for sharing your thoughts, and hope you will give us the opportunity to serve you again in the future.

About your comment regarding the distance from town yes we are situated in a business park but town is only 5 mins drive from here.There is bus and taxi services as well.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
5 of 5 bubbles Reviewed 14 May 2014

Our visit to this holiday inn express was a good experience, friendly staff,and the rooms were clean and good condition. break selection was limited,but it was just what we want .Overall good value and decent location for a short stay. will stay here again.

Room Tip: nice and quite location.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simonharrison43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 21 May 2014
Dear Guest,

Your lovely portrayal of the entire stay with us only makes our team beam with pride for contributing in some way for your happy trip. I am also grateful for the appreciation for our whole team , as they are our unsung heroes who rarely get noticed! A BIG THANK YOU for that.

We look forward for your next stay with us.

Regards,

Samir Sharma
Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 May 2014

My friend and I stayed at this hotel and loved it. We were greeted at the reception by a very friendly and helpful lady called Debs. She instantly made us feel so welcome.
Our room was immaculate and so spacious (standard double booked). The best bit... the shower!! It is an amazing power shower, with free shampoo and conditioner. There is a seat inside and after a few minutes the shower room turns into a steam room. It's amazing. Best shower I've ever had.
We went out in the evening and returned after a few drinks. Jaks was working the night shift and was also very welcoming and happy to chat to us. I admire him for dealing so well with guests at that time in the morning.
We both Had a brilliant sleep in such a comfy bed and were ready for breakfast. Wow, very yummy. Everything provided, from cereal to cooked breakfast. Even pan o'chocolat yum yum. We had a nice chat with Debs again, who was working the day shift at the reception. We would like to thank everyone at the hotel for such a fantastic stay. A special thanks to Debs and Jaks for making our stay more personal. I will recommend this hotel to anyone I know that needs to stay in Shrewsbury.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lizzierw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, 21 May 2014
Dear Guest,

Thank you so much for taking the time to write a review about your stay here with us at the Holiday Inn Express Shrewsbury .

I am so pleased you enjoyed your stay here with us . We really do appreciate your comments and they really do encourage us to do our best for our guests.Your comment reference Room,breakfast etc give us great pride and we want to carry on giving great customer service to all our guest.
Thanks for your comment regarding Deb,Jack .

I do so hope that you get the opportunity to visit us again in the future.

Kind Regards
Samir Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Shrewsbury

Property: Holiday Inn Express Shrewsbury
Address: Shrewsbury Business Park | Shrewsbury Business Park, Shrewsbury SY2 6LG, England (Formerly Hampton by Hilton Shrewsbury)
Phone Number:
Region: United Kingdom > England > Shropshire > Shrewsbury
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 14 Hotels in Shrewsbury
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Shrewsbury 3*
Number of rooms: 75
Official Description (provided by the hotel):
From its medieval castle and historic black-and-white Tudor buildings, to its museums, restaurants, bars and world-famous Shrewsbury Abbey, the area surrounding the Holiday Inn Express Shrewsbury hotel beckons visitors with its stunning sights and sounds.Whether your stay with us is for business or pleasure, there is much to uncover in this fascinating town and with our modern, comfortable and clean rooms you are sure to find everything you need for an enjoyable visit. Not only is our hotel right in the middle of the Shrewsbury Business Park, many more attractions are either walking distance or a short drive from our front door. You can start your day with a free breakfast before heading towards the nearby town centre that is packed with timber-framed black and white buildings, steep narrow streets and alleyways. In fact, it boasts over 600 listed buildings, including Shrewsbury Castle, now a regimental museum. The historic centre is a shoppers' heaven, featuring designer boutiques, smart malls and an amazing range of independent retailers. Add to that a lively night life and a rich choice of cafés and restaurants.With easy access to Telford and the Midlands, including Telford International Centre, the Hampton by Hilton offers modern amenities in a historic Tudor town. ... more   less 
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Also Known As:
Hampton By Hilton Shrewsbury Hotel Shrewsbury
Purplehotel Hotel Shrewsbury
Shrewsbury Purplehotel Hotel
Holiday Inn Express Shrewsbury Shropshire

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