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“Tired hotel”

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Prince Rupert Hotel
Ranked #5 of 16 Hotels in Shrewsbury
Wales, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Tired hotel”
Reviewed 16 July 2014 via mobile

Stayed for one night and that was enough. I appreciate this is a very old building but it does not excuse the dank musty smell and damp patches in the corner of ceilings. We had an 'enhanced' bathroom which was ok, but the room itself was in need of updating.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank I J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,111 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (259)
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English first
Bristol, United Kingdom
Level Contributor
208 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 14 July 2014

A nice old hotel in a great central location. The rooms are what you would expect in such a historic building so I would not be too critical about modernisation etc. The breakfast was good the bar was nice and the service was good. Although it is hidden away on a narrow road the staff will take your car away for you and park it at the Bull Hotel a couple of minutes away. Make sure that you give reception early warning if you need to use your car as it has to be fetched from the parking site! If you are looking for a nice restaurant - The Peach Tree (on the left just over the bridge to the East) will not disappoint - good food at reasonable prices!

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 June 2014

staff very rude, room smelt horrible, the breakfast was cold and the breakfast staff was really bad. the hotel is old and the rooms in the photo's are not the rooms they give you!! vile hotel! please consider other hotels you can do so much better!! i would never stay again!!

Room Tip: go to a different hotel
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wigan
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 23 June 2014 via mobile

I have stayed at this hotel several times, but not recently. The first room we were offered, a Mansion House Suite, was not acceptable. The low beams made the room dangerous in the dark, and the lighting in the bathroom was so poor I couldn't see to take a shower. However, a request to Reception soon transferred us to another room, with a four poster bed. Well, it was the most uncomfortable bed I have ever slept in, and I slept appallingly. Breakfast was disappointing, with tinned mandarin orange segments and tinned grapefruit - shocking! The room was so disappointing we checked out a day early, exhausted. This hotel used to be lovely, but has definitely seen better days, it really needs a full refurbishment. However, on a positive note, the staff are lovely and very helpful - give them a hotel to be proud of!

Stayed March 2014, travelled as a couple
Helpful?
1 Thank CathOWigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 15 June 2014

The hotel is ideally situated in the center of town, the staff were very helpful and friendly,
The breakfast very good, the only small complaint we had booked a period hotel,
In the room no information at all of the restaurant menus, Shrewsbury attractions and absolutely no information on the history of the prince Rupert, our room was clean and adequate but by the decor it could have been the metropolitan in Birmingham or any other city. we still would recommend a stay

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Biffothebear69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 June 2014 via mobile

Stayed here for one night as part of a work trip with a group. The rooms are clearly in the process of refurbishment, with some of our group lucky enough to have lovely new luxury bathrooms, and others faring less well. My twin room was comfortable, and had a fabulous walk-in shower room, and I was lucky enough to have a room at the front of the building, with a view. The room was generally clean, though dusty and cobwebby in less obvious areas like round the plug sockets, which was a bit unpleasant when using them. It's a shame that even with new drapes and the lovely bathroom, older furniture had been retained, in 1980s pine, which looks cheap alongside the new decor. I hope that this is in the process of being upgraded too. I had a good night's sleep, and wasn't disturbed by the promised resident ghost!

Stayed June 2014, travelled on business
Helpful?
1 Thank AHardToPleaseGuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
154 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 10 June 2014

I only spent one night in this hotel, but found it to be very dated and in need of extensive modernisation.

Having said that the staff were friendly and it had everything I needed during my stay and it was reasonably priced.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarneyB1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prince Rupert Hotel

Property: Prince Rupert Hotel
Address: Butcher Row, Shrewsbury SY1 1UQ, England
Phone Number:
Region: United Kingdom > England > Shropshire > Shrewsbury
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Shrewsbury
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Prince Rupert Hotel 4*
Number of rooms: 70
Official Description (provided by the hotel):
The historic grade II listed Prince Rupert Hotel is situated in the very heart of medieval Shrewsbury and just a short stroll from the individual shops and many tourist attractions. Surrounded by narrow cobblestone streets and black and white timbered buildings it provides the perfect base to explore beautiful Shrewsbury. A warm and friendly welcome is always provided to all guests with a glass of sherry on arrival. With the heritage of the hotel dating back to the 12th and 15th century, character and charm abound with sloping floors, exposed Tudor beams and a restored Jacobean staircase. Privately owned for many years by Michael & Diane Matthews, the hotel offers a great choice of dining all with a focus on fresh local produce. The Royalist is ideal for a special occasion with an a la carte menu together with a superb wine list. Chambers brasserie is renowned for its traditional British menu at sensible prices and located at the front of the hotel overlooking the gardens of St. Alkmunds square, Camellias Tea Rooms offers an extensive menu selection including traditional afternoon tea served on a three tier cake stand. A charming place to relax to the sound of a grand piano. Valet parking is provided to the hotel's private car park at a cost of £5 per night. ... more   less 
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Also Known As:
Shrewsbury Hotel Prince Rupert
Prince Rupert Shrewsbury
Hotel Prince Rupert Shrewsbury
Prince Rupert Hotel Shrewsbury, Shropshire

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