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“Great location, staff let them down” 3 of 5 bubbles
Review of The Lion Hotel Shrewsbury by Compass Hospitality

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The Lion Hotel Shrewsbury by Compass Hospitality
Ranked #5 of 14 Hotels in Shrewsbury
Norwich, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great location, staff let them down”
3 of 5 bubbles Reviewed 1 March 2013 via mobile

Our room was well furnished and a good double size. You could tell it was listed as the old windows had gaps (brr) but this was ok as the curtains were fully lined and the heating was good. The floorboards in our room were ok but upstairs was terrible and every step was loud creaks. Can't be helped but no good for light sleepers who want a lay in!
The room was very clean.
Receptionist was not welcoming or particularly friendly.
Breakfast was ok, nothing special, but nothing wrong with it. Service for breakfast was disorganised - we waited 20 minutes for a pot of tea - our breakfast arrived before it! Waiters/waitresses didn't seem to have a strategy and were not assigned tables. The salt and pepper pots needed cleaning.
The location was perfect. Right at the start of the high street and ideal for exploring shrewsbury.
Parking was tight, limited and we didn't go out in the car as we're concerned about getting a space as the hotel had an event on and there was football on that day. It was £10 to park.
We would recommend the hotel but would advise users to take on board all the above.
We paid £89 for 2 nights via KGB - well worth that price.

  • Stayed February 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank redflame100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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813 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (192)
Date | Rating
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English first
Chester
Level Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 25 February 2013

Situated on Wyle Cop, in strolling distance of Shrewsbury's historic sites and shops, The Lion is a lovely hotel. It prides itself on its centuries of history and its famous guests, such as Charles Dickens on three occasions. The public rooms have been beautifully maintained and it's worth climbing the stairs to view the ballroom. There was a real fire in the lounge that we mistook for a gas one at first, as it looked perfect.
Our bedroom was on the first floor at the back of the hotel and had no view to speak of, but was very quiet. The floor boards did creak a lot. It was clean and well furnished with a built in wardrobe and shelves for storage. Good quality tea, coffee and biscuits were provided, as well as toiletries, a hair dryer and a small T.V. with a good picture. The bathroom was also clean and had a large bath and very good towels.
We ate in the restaurant that looked on to the street. We were on an inclusive package with Travelzoo, but the 3 course a la carte meal was priced at £25. We were also given a complimentary appetiser to begin the meal. There were 3 choices for each course and each plate served ready to eat, i.e. with no separate tureens of vegetables. The salmon was especially good, as was the cheesecake. The service was excellent.
Breakfast was in the dining room at the back of the hotel. Beware the porridge! It took 20+ minutes to come and was not cooked properly, although it was very well presented with a separate dish of sliced banana and a little dish of syrup. The hot breakfasts took over an hour from the time of ordering; although people who arrived in the dining room after us, were served before us. When we (and others) complained about the wait, we were told there was only one chef in the kitchen.

Room Tip: The back of the hotel is quieter, away from traffic.
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  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ElizabethChester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrexham
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 February 2013

Had a three course sunday lunch at the restaurant of the Lion Hotel. The food and service were excellent and the room was elegant and refined. It was a delight to be waited on by the staff who were very kind and helpful. As near to 'silver service' as you can get these days and at good value prices. My 'Trio of Fish' main course was cooked to perfection. My wife's Roast Chicken was again an excellent dish. We couldn't really fault the place and will most definately return for another meal.On site parking was also a bonus.

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stuart E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wirral
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 24 February 2013

We stayed here for a two-night break. Lovely old hotel with an open fire in the beautiful lounge. Room very comfortable, and the food in the restaurant was VERY high quality - especially the exquisite blade of beef. The only downs were a non-working bathroom towel-rail and the misunderstanding of a couple of requests by one or two young members of staff, soon happily put right with a smile. We will definitely return, and look forward to it!

Room Tip: If you are a light sleeper, request a room at the rear - being a Grade One listed building the rooms...
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  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Macoby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
106 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 17 February 2013 via mobile

My boyfriend and I stayed here on a Travelzoo promotion and we had a fantastic time.
The room was spacious and clean and staff were friendly and welcoming,

Breakfast was served in a beautifully decorated room with chandeliers and ornate walls.

The restaurant was of a high standard. Food was delicious and again the decor was impressive.

What a charming hotel. I would definitely recommend it!

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ruby06London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 15 February 2013

Spent 2 nights in a standard room which was very large and comfortable. The room could be described as shabby chic, I guess, which was totally in keeping with the age of the hotel. Our room overlooked the busy mainroad but traffic noise was minimal and the curtains were almost "black out" curtains allowing us a long lie. The bathroom was immaculately clean, with perfect mastic around the bath and no trace of dust etc on pipes or skirting boards. The flooring would have been nicer with tiles but at least there wasn't carpet! Breakfast was good but the cooked full breakfast could have been more generous. The staff could have been more aware of the polite guests who were waiting to be seated and perhaps have told them more quickly, to sit anywhere in the magnificent Lion room.
We walked up the road for dinner at the Rococco which was a trendy place to eat opposite the Prince Rupert. It was lovely, on a cold wet February night. We returned for drinks by the fire at the Lion.....lovely! The second night, we walked out the hotel and turned right. We walked about 10 paces and turned into a lane signposted for Henry Tudor House. What a fantastic place! Beautifully decorated in a warm, ancient, yet very contemporary style with amusing "oil" paintings on the walls.We are keen music lovers and were amazed to see that Scott Matthews was playing here in April. After drinks, we returned to the Lion and ate in the cosy wood-panelled bar. The Spanish waitress was lovely and the bar food excellent.
We stayed 9th and 10th feb and then moved on to a boutique hotel in Bath......considerably more expensive but I have to say the standard room here, was every bit as good.(the carpark was a bonus too)

Room Tip: Room 101 (yes 101!) "Sidney" standard yet huge, was fine and it was looking out onto the m...
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  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank musicmanGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stoke on trent
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 14 February 2013

The first thing you need to bear in mind with ths hotel is that it is old! That is it's charm! you will get creaky floorboards all through, but that is more than compensated for by the old world charm of the place.

Staff - throughout all were freindly, helpful and attentive.
Room - well furnished, and comfortable. We were in room 108 which looked out onto the back. The windows were old and so a little ill fitting but fine.
Food- we dined in the restaurant, and I cannot fault the food. It was lovely, although the service was extremely slow, but not the end of the world. We refused to pay for coffee as what we were served did not look like a gaelic coffee! but no hassle it was not put on the bill.
We spent a while in the lounge with a drink and book early evening and that was lovely, although as is usually the case in hotels, the free wifi was very hit and miss!! I ended up harnessing my phone to get access.

This is a lovely hotel, with a real old world charm. If you want a modern, clean, sterile hotel this is not for you. If you want somewhere that has character, even down to the creaky lift! this is for you. Centrally located to all areas, and ideal if you are on foot.

Will definitley consider a return trip in the future.

Room Tip: we stayed in room 108, not a great view, but at the back so very quiet. You could not leave the win...
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  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank suzanne2631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Lion Hotel Shrewsbury by Compass Hospitality

Property: The Lion Hotel Shrewsbury by Compass Hospitality
Address: Wyle Cop | Wyle Cop, Shrewsbury SY1 1UY, England
Region: United Kingdom > England > Shropshire > Shrewsbury
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Shrewsbury
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Lion Hotel Shrewsbury by Compass Hospitality 3*
Number of rooms: 59
Official Description (provided by the hotel):
Grade 1 Listed 16th Century Coaching Inn & Hotel. The Lion Hotel Shrewsbury by Compass Hospitality we are located in the heart of the beautiful historic town of Shrewsbury in Shropshire. The Lion Hotel combines stunning 16th Century architecture with every classical comfort. Famous for its warm and friendly hospitality and traditional character, the hotel is perfectly situated to enable guests to enjoy all that this unique area has to offer. Our 59 bedrooms which include standard doubles, twins and singles as well as suites, each have their own unique character and include all the comfort and facilities you would expect. The Hayward Restaurant is open for lunch and dinner and offers a quintessentially British menu with a few subtle twists, using fresh local ingredients. The Oak Bar offers a more informal dining option and is open all day for teas and coffees, homemade cakes, healthy light bites, delicious lunches and exceptional value dining. The hotel has a number of outstanding function rooms including the magnificent domed Adam Ballroom; creating a very special atmosphere for events including Weddings, Christmas Parties, Private Dining and Conferences. Free Wi-Fi is available in the bar and lounge areas of the hotel. ... more   less 
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Also Known As:
Lion Hotel Shrewsbury
The Lion Hotel Shrewsbury By Compass Hospitality Shropshire

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