Stayed for 2 nights as part of a coach party. The public rooms have lots of character, appropriate to the age of the hotel. My room, although apparently recently modernised, looked dated. The carpet has seen many better years. The bathroom had no window, was very small and there was only a trickle of water from the shower.
The food was ok but not great.We were on a limited choice menu and the first night it took 2 hours for our three courses. The second night my friend and I asked to eat early and the service was much better as was the presentation.
Breakfast was fine although I didn't realise that you could still get tinned grapefruit and tinned mandarin segments! On the first morning I asked for scrambled eggs and smoked salmon (which had a price supplement). They had no smoked salmon. I asked for it again second morning and this time they had it. My friend asked for black pudding and they didn't have any.
When I paid my extras bill in the morning i asked for the hotels brochure as I thought I would come back sometime and bring my husband. The hotel has a wonderful central location and there is so much to see in the area.
However, after coming back from an optional excursion with our group, to pick up the rest of our people, I was told by one of our group that there was a problem. Two bed throws were missing from our room. I went back into the hotel and spoke to the receptionist. She said that the housekeeper had checked the room before we arrived on Tuesday and that there were two bed throws. She said that when she checked it after we had left there were none. I told her that at no time during our stay were there bed throws. The receptionist said she would have to speak to the manager. Wen she came back, she again said that there were two bed throws missing. At that point I again told her that there had never been any throws in the room and that she was very welcome to come and search the entire coach. Then the housekeeper came up and was asked about the throws. With nothing more than a cursory shrug of her shoulders and a not very apologetic 'sorry' she admitted that perhaps she hadn't checked the room on the Tuesday of our arrival after all. I do not take kindly to being accused of theft and if I do go back to Shrewsbury I will be looking for alternative accommodation!
- Official Description (provided by the hotel):
- Grade 1 Listed 16th Century Coaching Inn & Hotel. The Lion Hotel Shrewsbury by Compass Hospitality we are located in the heart of the beautiful historic town of Shrewsbury in Shropshire. The Lion Hotel combines stunning 16th Century architecture with every classical comfort. Famous for its warm and friendly hospitality and traditional character, the hotel is perfectly situated to enable guests to enjoy all that this unique area has to offer. Our 59 bedrooms which include standard doubles, twins and singles as well as suites, each have their own unique character and include all the comfort and facilities you would expect. The Hayward Restaurant is open for lunch and dinner and offers a quintessentially British menu with a few subtle twists, using fresh local ingredients. The Oak Bar offers a more informal dining option and is open all day for teas and coffees, homemade cakes, healthy light bites, delicious lunches and exceptional value dining. The hotel has a number of outstanding function rooms including the magnificent domed Adam Ballroom; creating a very special atmosphere for events including Weddings, Christmas Parties, Private Dining and Conferences. Free Wi-Fi is available in the bar and lounge areas of the hotel. ... more less
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- Also Known As:
- Lion Hotel Shrewsbury
- The Lion Hotel Shrewsbury By Compass Hospitality Shropshire