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“Nice meal, let down by the lack of comfort”

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Lion + Pheasant Hotel
Ranked #2 of 16 Hotels in Shrewsbury
Certificate of Excellence
Reviewed 29 June 2014 via mobile

We had a nice meal with two friends here on a Saturday evening. The food was very nice although we felt that the menu was limited, with no specials available: a vegetarian menu with a wider variety of choices was available but only on request. The portion sizes were adequate and left us feeling comfortably full. The only thing that let the evening down was the table! On two "sides" of the circular table there was a very inconveniently positioned bar which left me sitting much further away from the table than was comfortable, my knees knocked against it all evening. This really did make the meal an uncomfortable experience. The diameter of the table was also very large and as such we found ourselves shouting to each other, as did everyone else - which made for a very noisy atmosphere. The service was very good, we were not left waiting for our food for long at all. Room was very pleasantly decorated.

Stayed: June 2014, travelled with friends
2  Thank DanWill8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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390 - 396 of 645 reviews

Reviewed 27 June 2014

This hotel was beautiful. It was clean, updated while maintaining character, with very friendly and helpful staff. Unfortunately, for the 4 nights we stayed we hardly ever slept. The room was unbelievably hot, and a tiny fan did little to help. Just to keep from sweating through the sheets we had to leave the window open, which caused us to be awoken ever few seconds (even in the deep recesses of night) by reverberating car noise and People on the streets. It saddens me to give the hotel such a low rating, because it was everything we wanted and more, but we couldn't ever get the room cool enough or quiet enough to sleep.

Stayed: June 2014, travelled as a couple
4  Thank Jillian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

Booked through Mr & Mrs Smith (the website, not the neighbours), but on arrival there was a problem – no booking and no rooms in the main hotel. Oh. However, it was handled quickly, without fuss and we were given one of the self-catering apartments in the courtyard across the road. Upgrade! We were made to feel valued and welcomed; nothing was too much trouble. The apartment itself was fantastic; a real bonus and a hidden gem in Shrewsbury. Breakfast (back in the main hotel) was excellent and the breakfast room itself is a really nice place to start the day – with superb service again. This could have been a disaster for us, but it turned into a real treat. Wouldn’t stay anywhere else in Shrewsbury if/when we go back. Thanks Lion & Pheasant team!

  • Stayed: June 2014, travelled as a couple
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1  Thank Sicarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Booked 'Cosy' room through Mr & Mrs Smith.

Excellent decor, very very comfy bed, bathroom/room facilities a high standard.

Couple of niggles:

- Room 12 has a lovely original fireplace which is blocked with a thin piece of MDF. I only know this because at 6.30am I was woken by the sound of raindrops hitting the MDF from a height…easily fixable mind.
- It was a hot weekend when we travelled, and the room was very warm even with both windows wide open. Hotel clearly aware of this as there is a fan in the room which we had to have on all night, but if you struggle to sleep in the heat, avoid Room 12.

Breakfast was excellent and can't fault the staff for their friendly nature.

Would stay again.

  • Stayed: June 2014, travelled as a couple
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2  Thank Dan-Whitehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

Our lasting impression of the hotel is how noisy the room was. We were kept awake by constant traffic noise during our two night stay there. The weather was warm and there is no air-con, so the choice is between windows open and not being able to sleep because of the all night traffic flow past the front of the hotel, or windows closed and being kept awake because you still hear the traffic and the room is too hot! As well as the traffic noise, we could hear other guests talking in rooms next door and below, and the noise from the pump for their showers in morning and evenings. We asked to move rooms, but there was none available. The receptionist suggested we should have used the ear plugs that are provided.
The decor and style is nice, but its a bit grubby in places and needs a deep clean and attention to detail. Carpets on stairs and landings were dirty and worn, rug on one landing was curled up and a certain trip-hazard, but clearly was there to cover up worn carpets underneath. Delivery of laundry on the day we left was a huge shambolic pile under the stairs.
The bar is nice, with good food and breakfast is good. Nice place, but we wouldnt go back or recommend it because of the terrible noise.

Room Tip: Dont take room 22. Its cheapest but is very small and very noisy. Ask for a room at the back of t...
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  • Stayed: June 2014, travelled as a couple
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Thank Rocketrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

Stayed here for a couple of visits for business trips - but would much rather have been on a romantic getaway - perfect hotel for that! The rooms are beautifully decorated and attention to the details pays off.

The restaurant - for both breakfast and dinner is fantastic - and should you not want to eat there there are options in walking distance.

They also offer parking

  • Stayed: July 2013, travelled on business
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1  Thank AGosrani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

Beware, our satnav took us to the Lion Hotel which is a beast of a completely different class, from the brief time spent within while enquiring where the hotel in question was.
The Lion & Pheasant has been beautifully restored to be of the moment, with muted greys and whites. Much thought has gone into a sympathatic restoration with hints of a Tudor past represented in the appropriately exposured beams & pewteresque door furniture.
We had a lovely back room with a modern four poster which was extremely comfortable. The room always smelt fresh and clean on entering. The bathroom was spotless and the shower very efficient.
The service in the restuarant was excellent. Informal but extremely efficient. I've read that the chef comes via the Roux Brothers, which is evident in the beautiful presentation down to the type of plates chosen for each dish and the quality of ingredients. My wife had a beautifully cooked salmon in a nage of vegetables. The lamb, perfectly pink, could've just strolled down from The Shropshire Hills! I would add that this pride in presentation and ingredients extended to the breakfasts. However there were instances of priority of presentation given at the expense of flavour. The garlic soup, in need of more seasoning, presented in a jug to be poured into an extremely wide bowl, cooled instanty. Obviously Chef needs to study some basic physics. My dessert of lemon tart, although again, a picture, comprised of three fingers of filling and soggy base.It could've been cooked in a miniature flan case and still looked elegant. Tart & pastry go together like a lion and pheasant!
Cons:It should be made clear to guests the difficulty in parking and registration numbers should be taken to give priority to residents. PR would be improved in future with regard to a couple of issues. Our booking was made through Mr & Mrs Smith with the provision of half a bottle of wine. This was forgotten by the staff & on informing reception when we left, they wanted to give us the bottle to take home, rather than drop the charge for the half bottle we'd paid for at dinner. Notices in the room about charges for any breakages of room accessories or charges for forgotten items such as toothbrushes, have echoes of run down seaside guest houses, not a hotel of this calibre.

Room Tip: Enter car park FROM the city centre not the river.Back rooms queter than front.
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  • Stayed: June 2014, travelled as a couple
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1  Thank feetfirst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lion + Pheasant Hotel

Address: 50 Wyle Cop, Shrewsbury SY1 1XJ, England
Region: United Kingdom > England > Shropshire > Shrewsbury
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #2 of 16 Hotels in Shrewsbury
Price Range: £106 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lion + Pheasant Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
Following major renovations in 2010, the Lion + Pheasant has re-opened as Shrewsbury's most stylish townhouse hotel, bar and restaurant. A unique combination of timeless elegance and contemporary design makes this AA three-star historic inn the perfect destination for an evening out or a longer stay - whether to unwind after a day of busy meetings, or to while away a relaxing weekend in Shropshire's most beautiful county town. ... more   less 
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Also Known As:
The Lion + Pheasant Hotel Shrewsbury
Lion And Pheasant Shrewsbury
Lion + Pheasant Hotel Shrewsbury, Shropshire

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