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“could be 5 but for reception and internet gouging”

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Premier Inn Shrewsbury Town Centre Hotel
Ranked #4 of 16 Hotels in Shrewsbury
Certificate of Excellence
Reviewed 29 August 2014

My initial thought was not sure about this place. Reception very poorly setup machine checkins are placed as obstacles as who could use them when you have a large line and one person at reception. Employ a system where if there is a lineup she should call for a backup. She was alof and sarcastic and I did not want to ask any questions, waited til staff change. No in room safe, used main safe but needed a manager to open.
Internet free 30 minutes wow sorry but I have never ever been charged for internet except to use a desktop. 3 pounds for 24 hrs . Sorry should be free.
Ok good points, rest of staff especially the lads in the restaurant were great, maybe the friendliest in all of Shrewsbury. They will be my main memory. Ony had the breakfast and one night a dessert but dinner prices are a bit steep
Room nice, a bathtub yeah. There is ac control on the wall.
Location is nice, you can walk through the bus station and take the escalatorto the mall go up to top floor and you can exit and be in the pedestrian area. Train station very close.
Recommended

  • Stayed: August 2014, travelled solo
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Thank cactus52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,043 - 1,049 of 1,460 reviews

Reviewed 28 August 2014

The staff are top notch. Fabulous service nothing is too much for them to help you with your stay and also they had great knowledge of the town. The room was in perfect condition and had everything you could wish for!

  • Stayed: August 2014, travelled with friends
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Thank Creamcarpet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

the room was amazingly clean great food great staff great night sleep as promised great parking space and last but not least big thanks to all the staff
especially the bar staff! (: (: (: (: (: (: (: (: (;

Room Tip: if u get a family room theres a great double bed and 2 single beds so get a family room (: (;
See more room tips
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank alex j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

Stayed here for 1 night during August and the hotel could not have been more welcoming. Staff friendly and accommodating, and the rooms clean and comfortable. Car park not the easiest to find and we ended up on the wrong one initially but soon sorted out. Car park a little on the expensive side but not unexpected given its prime location in the heart of Shrewsbury. Highly recommended!!

Stayed: August 2014, travelled with family
Thank TheWren1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

Excellent stay at Premier Inn, Shrewsbury. Clean room, good food, friendly and helpful staff. Good location, close to town centre, and next to bus station. Very convenient for folk festival, or any other event at the showground. Nice view across the river.

  • Stayed: August 2014, travelled as a couple
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1  Thank Keith G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

We stayed for the night with three children, from six months to 7 years old. Facilities were excellent, the only gripe was having to pay so much for car parking! Also, the fire alarm went off which was a little annoying (false alarm) but I suppose it kept us safe!

  • Stayed: August 2014, travelled with family
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Thank Rob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

Not sure why we do stay in Premier Inns because I get so wound up with the fact that you can't open bedroom windows and I don't like using the air con. Bit shocked at the self service check in. Staff we did come across were helpful though. Also, why is it such an alien concept to expect a mirror to be put at the desk/dressing table, I am not disabled but I do have mobility problems and to have to stand at the long mirror to dry/tong hair is very uncomfortable. Breakfast (continental) good. Do your research on the car park arrangements/access before you go. VERY hard bed, not comfortable,

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank mollymooPlymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Shrewsbury Town Centre Hotel

Address: Smithfield Road, Shrewsbury SY1 1QB, England
Region: United Kingdom > England > Shropshire > Shrewsbury
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Shrewsbury
Price Range: £44 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Shrewsbury Town Centre Hotel 3*
Number of rooms: 136
Official Description (provided by the hotel):
Ideally located in the heart of the medieval town Shrewsbury, 0.3 miles from Shrewsbury train station and within walking distance of the Darwin shopping centre, the magnificent Shrewsbury Castle, Museum, Abbey, Theatre Severn and the beautiful Quarry Park. The hotel is surrounded by breathtaking scenic walks and is situated only 3.6 miles from the historic Battlefield. Our Shrewsbury Town Centre Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes.Our Car parking is located underneath Raven Meadows multi-storey car park, follow signs for Raven Meadows and take the left hand turning before entrance. Please note: parking at our hotel is charged £8 per 24 hours in a pay and display ... more   less 
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Also Known As:
Premier Inn Shrewsbury Town Centre Hotel Shropshire

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