Have just spent 4 nights at this hotel and almost everything was fantastic.
Stayed in room 103 which was massive, but even though space allowed, it had no armchair. I suffer with my back so found it uncomfortable spending evenings watching tv lying on the bed as there was no comfortable chair to sit on.
Having said that the hotel was beautifully clean, the meals were excellent, and the service was really great.
My only real disappointment, and the reason for not giving it a 5, was the fact that trying to take a bath every morning was a real trial. To get any hot water out of the bathtap you had to run it for 15 minutes. Eventually it did come through though. When I mentioned this at reception one morning the receptionist said there had never been a complaint about this before. On the day I checked out though, I mentioned it to another receptionist who seemed to know what I was talking about. I also discovered that if you run the hot tap on the sink at the same time as the hot tap on the bath it comes through hot in 3 to 4 minutes. It would have been much better customer service if I had been told at check-in "Room 103 sometimes has problems with water getting through hot. Just run both hot taps for about 5 minutes and it should be fine". I would then not have batted an eyelid.
So - overall an almost excellent experience. Will I go back? Absolutely.
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- Also Known As:
- Lord Hill Shrewsbury
- Lord Hill Hotel Shrewsbury, Shropshire