and it was.... Such attentive staff from start to finish, Lovely room with great views of the rugby pitch and Bath Abbey, especially gorgeous at night when it its lit up. The room wasn't the biggest in the world, however, it was beautifully presented and clean. A huge pat on the back to the staff. The Lady on reception and ladies in the breakfast room were so helpful and accommodating. True customer service which hopefully is recognised. So close to the city centre with free parking. BRILLIANT. Will definitely recommend and stay again.