Ali and Ian were rude to my son on the phone and we were made to feel like naughty school children on our arrival as Ian had missed our lovely email confirming our arrival time. We paid £110 for a twin room and were given a double with a kiddies bed so I ended up sleeping on a kiddies bed because Ian and Alison could not be bothered to separate the divan and give us separate bedding. On requesting an early breakfast we were made to feel as we were imposing on Ian and Alison.
I've stayed in a lot of B & B's and found these hosts 'odd' and I feel they need a crash course in customer service.
Claire James 6/7/14
- Official Description (provided by the hotel):
- High Beeches offers: ETC Quality in Tourism Four Star Guest Accommodation Genuine hospitality in a great location Three extremely well equipped Triple/ double/single rooms with super king/twin and king size beds all with en-suite shower rooms Deliciously cooked traditional English breakfast or continental if prefered Private off-street parking and garaging (if available) Courtesy pick up/drop off from Railway & Bus station (Please arrange in advance) Free Internet access via Wi-Fi for guests with their own computers or access via High Beeches PC High Beeches is situated on the Southern edge of Bath surrounded by glorious countryside, in an area of outstanding natural beauty but only a short distance from the centre of Bath with the rolling countryside and village of Southstoke behind us. We are located between the main campuses of the University of Bath and Bath Spa University with the MOD Foxhill offices, Bath Clinic, Wessex Water, Prior Park and Monkton Combe School all very close. ... more less
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- Also Known As:
- High Beeches Bed And Breakfast
- High Beeches Hotel Bath