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“Waited an hour and a half for food!!!”

The West Gate Public House
Ranked #231 of 591 Restaurants in Bath
Cuisines: European
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Restaurant details
Good for: Groups, Bar Scene
Dining options: Lunch, Dinner, Breakfast, After-hours, Reservations
Reviewed 5 May 2014

My girlfriend and I thought this would be a great little place to have Sunday lunch in the middle of Bath. The place was quite busy and we were told our food would be ready in half an hour so we waited....and waited.....and waited. After about 45 minutes we asked the waiter where our food was. He was extremely polite and very apologetic as it seemed there had been a mix up in the kitchen. We were offered free drinks and free dessert as we continued to wait. Our food didn't arrive until over an hour and a half after we ordered and when it did, it was really cold and not very well cooked, (they had also ran out of parsnips). We aren't the fussiest of eaters but after waiting for that long, the least we could expect was a decent meal and this was not one. We gave the food back and were given a full refund and promptly left to get a quick sandwich as we were starving at this point. The staff were friendly and sympathetic but this pub was a waste of our precious time in Bath and we will not be going back.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank LewisWynne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (321)
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217 - 221 of 322 reviews

Reviewed 11 April 2014

It was in the heart of the museum area. Simple pub but very friendly staff serving delicious food at an excellent price.
Even the cheap wine tasted very nice.

Thank brenord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

This pub was really light & airy inside, suitable for pretty much anyone who wants a drink & a lunchtime meal. The food was nice although there could have been more chips with the burger!

Thank Lucywholunches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

As the title suggests not the best roast dinner we have ever had. A previous visit had provided an ok experience so we thought we would give the pub another go. My husbands lamb shank at £11.90 looked rather good when it came out, however halfway through the middle of the lamb was frozen .... not just cold ... frozen. The only response we got from the Manager was a sorry and the offer of a free drink / desert. No refund in sight. A very disappointing experience.

Thank JmW1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

We were recommended to go to 'The West Gate' by our grandson who is at university in Bath. So our grandson and his sister, together with my wife and I went there yesterday evening for a meal. The staff were very friendly and helpful, and we ordered our meals and drinks. We all enjoyed our meals. I had the fish and chips. This was very well presented on a wooden board, together with a pot of mushy peas and a pot of Tartar sauce. The fish was marvellous, and obviously very freshly caught, and the chips were great. The price for the drinks and food was very reasonable. I know that we will go to 'The West Gate' again when we next visit our grandson.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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