I've actually enjoyed this pub on a few occasions as far as grabbing a drink goes. The customer facing staff behind the bar is always polite, and they have a good selection of drinks. However, on my last visit someone who I assume has a more managerial position was rude, far beyond any reasonable benefit of doubt. That was just not down to simply a bad day. The competition in Bath is fierce, and there are plainly too many great places to visit to bother revisiting a place with such unfriendliness. Next time I pass, I will do exactly that.
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