We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel”
Review of Queensberry Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Queensberry Hotel
Ranked #10 of 34 Hotels in Bath
Certificate of Excellence
GreenLeadersSilver level
Reviewed 14 June 2014

We spent 3 nights in Bath and stayed at the Queensberry. They were very helpful in arranging a car service from the Bristol Airport. The rooms were very nice - we had a problem with the drain in the shower and they upgraded our room for our last 2 nights. Breakfast was also very nice.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sgl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,400)
Traveller rating
Traveller type
Time of year
Language

618 - 624 of 1,400 reviews

Reviewed 11 June 2014

My husband and I have just stayed 2 nights at this wonderful hotel. We enjoyed every minute of our stay here and would not hesitate to recommend it. We arrived relatively late on the Saturday evening due to work commitments, the car valet system works very well, the car and our luggage were whisked away, and we were taken up to our fantastic deluxe room (number 10). The sun was streaming in through the large sash windows (the building is beautiful) and a bottle of prosecco was on ice, bliss at the end of a long day. It continued to get better from there, delicious cocktails in the bar from Sarah (thanks again!) as well as top tips for a fun night out in Bath. The Olive Tree restaurant food was outstanding and the staff extremely professional yet friendly too. Breakfast the following morning was just as good.

The staff recommended a local restaurant for dinner the following night and we finished off with a glass of champayne in the court yard at the hotel. I fancied a cup of tea and a fresh pot was made and brought up to the room, despite me insisting I could wait, the homemade biscuits were a nice touch too. We have been lucky to travel a lot and stop in many nice hotels throughout the UK and internationally. The attention to detail, customer service and standard of this hotel is 5 star, professional yet laid back and friendly too.

Thanks again to all of the staff, for making us feel so welcome and for a lovely relaxed weekend experience. We will definitely stop again next time we are in Bath, hopefully see you soon,

Jane and Andy Lucas-McGrath

p.s book through the hotel for special extras!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lucas_JA81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

My wife and I stayed at the Queensbury for 2 nights in a Deluxe Room as part of the Two Night Break ‘deal’. The reservation process was easy and the reservation’s team helpful, the thank you gifts you get for booking direct are a nice touch. The hotel is split across 3 now joined two houses which makes for a characterful warren of stairs and room. Having stayed here before I know that the rooms vary notable in size with some of the ‘classic doubles’ at the small end of what is acceptable for the price. That said our Deluxe room was spacious with a large corner sofa/table, big bed, walk in wardrobe and good sized bathroom. The fixtures and fittings are traditional rather than modernist, and the whole hotel is best described as delivering understated elegance with a waft of shabby chic rather than clinical modern finishes and decor. As with most places you get what you pay for and here at least some of the cost is due to location (hotels in this part of Bath aren’t cheap) as well as elegance. Breakfast is good, focusing on quality and service over quantity. The only grumble of our stay is the lack of tea and coffee making facilities in the room. They serve free tea and coffee in the drawing room downstairs 0800-2000, but this doesn’t address the desire for tea in bed without the wait and +£4 cost of a tea/coffee from room service (although this does include biscuits)

Room Tip: The classic doubles are small
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RickDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

My sister and I just stayed at the Queensberry for four nights. Although the photos online look like there are only king beds, they were able to twin the beds for us. We walked into a spacious room with a beautiful white bathroom. The room had two robes for us, a TV (which we didn't use), a radio and a couch, and the hotel even offered a complimentary shoe cleaning and polishing service each night. They had a free tea and coffee service daily from 8-8 - a huge perk in my mind! Although the walk from the city center was straight uphill, it was not far and easy to walk to all important sites in the city. Because we booked through the hotel, we were entitled to a 10% discount at their restaurant, which was delicious but very pricey. The staff was friendly and helpful. The only downsides to this hotel were that the breakfast was very expensive (20 pounds a day for the two of us!), so we skipped it and were able to eat very cheaply and happily at several of the nearby bakeries and pastry shops (we recommend the Bertinet bakery!), and that there were a million stairs and hallways to navigate. The hotel had previously been several row homes, so connecting them proved to be complicated. If you can't do stairs easily, I would be sure to specify that in your room request. But since the staff was so kind, I'm sure they would accommodate! My last complaint was that we needed to sleep with the windows open as so not to totally burn up over night, so when there was street noise, we heard all of it, and the clerk at the reception was not willing to ask the people (who apparently were also guests at the hotel) to please be quieter. We stayed during the week, so this was only a problem one night - I expect there might be more noise on a weekend, so either bring ear plugs or ask for a room that faces the garden!

Room Tip: We liked our room (30), but since it overlooked the street, noise was a problem one night. I would c...
See more room tips
  • Stayed: May 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mer3005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

Stayed overnight for the 2nd time, room was amazing! We have been lucky enough to stay at Glen Eagles several times and I have to say the room we stayed in was miles above anything we have stayed in pother hotels anywhere! 4 poster bed that was so comfortable, spacious, light and modern. Bathroom - WOW is all I can say.
Booked the restaurant in the evening and yet again had a stunning meal. The team in the kitchen are superb producing exceptionally high standards of food and flavours. Front of house staff are attentive and courteous to everyone's needs.

Stayed: June 2014, travelled as a couple
1  Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

We stayed here for a short honeymoon break. On arrival we were greeted pleasantly by reception staff with a congratulations. Our car was taken to valet parking with no issues. The receptionist was polite and informative and our bags were carried to our room. A bottle of prosecco had been put in our room with a note which was a lovely touch.

We stayed in room 27 on the first floor which partly faced the gardens and unfortunately offices so it didn't feel very private. The main room and bathroom blinds had to be closed for the duration of the stay.

The room was decorated nicely and was very clean and modern. The bathroom was very spacious with towel heater and power shower. Overall impression was good- a lovely room but quite small for a deluxe double and not particularly cosy as quite cramped and lacked privacy

Slight negatives were:
-the lack of privacy of the room and windows.
-The noise coming from the room above; the guests walking around sounded like a herd of elephants so we didn't manage a lay in as planned!
- no tea and coffee facilities in the room. Hot drinks are available in reception room But this was cold and a bit of a trek. When asked if staff could bring it to the room they said they weren't able to which contradicted previous reviews
- one member of breakfast staff was quite unfriendly. They had no croissants left and made no effort to get any more. Very stingy on toast and breakfast room lacked atmosphere and felt quite awkward in there- we opted for room service the following morning
- room service was good but again stingy on the toast
- our room was too hot!!! This woke us up throughout the night and early. We couldn't open the windows due to noise outside

A couple of extra stresses throughout the stay was the fire alarm going off and a power cut in my room whilst trying to get ready

Staff were warm and helpful and most requests were carried out quickly with enthusiasm and willingness to help which definitely made the stay very pleasant

Overall a nice hotel in a good location with mostly excellent staff and service.

I do however feel it is overpriced and/ or expensive- the service is very good but facilities let it down- everything is on the small side e.g the bar, restaurant and the rooms, the breakfast


  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Amyiron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014 via mobile

Came for a weekend away, we booked directly with the hotel and got upgraded on arrival. The room was spacious and had a very very comfy bed with a great view. There is tea and coffee available throughout the day in the lounge which is a nice touch. The bar was fab, the lady who makes the cocktails is very talented, best Bloody Mary I've ever had! Breakfast was lovely and I could happily eat there very morning! We had dinner in the hotel's restaurant and had the tasting menu with accompanying wines, it was an amazing experience, from the service to the food, everything was exceptional. Would definitely recommend this hotel to everyone.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank nicanic85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bath hotels
0.3 mi away
Francis Hotel Bath - MGallery by Sofitel
0.3 mi away
The Roseate Villa Bath
0.5 mi away
The Abbey Hotel
The Abbey Hotel
#18 of 34 in Bath
1,432 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
Bailbrook House Hotel
0.2 mi away
The Royal Crescent Hotel & Spa
0.5 mi away
Dukes Hotel
Dukes Hotel
#2 of 34 in Bath
1,288 reviews
Show Prices
Show Prices
Show Prices

Been to Queensberry Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Queensberry Hotel

Address: Russell Street, Bath BA1 2QF, England
Phone Number:
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #10 of 34 Hotels in Bath
Price Range: £105 - £303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Queensberry Hotel 3*
Number of rooms: 29
Official Description (provided by the hotel):
The Queensberry Hotel occupies four Georgian town houses in the heart of the city. The entire team is dedicated to giving each of our guests an outstanding experience. Guests can expect excellent standards of service, luxury bedrooms and delicious award-winning food. The Queensberry has held a Red Star rating for exceptional standards of service for ten consecutive years. This accolade is given by The AA, the organisation responsible for allocating star ratings to hotels and guest accommodation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Evoline ltd and 5viajes2012 S.L. so you can book your Queensberry Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing