We chose the Queensberry for our family trip to Bath as part of our visit to the UK from the States. Booked 2 rooms for two nights. Lovely rooms but be warned it is noisy to 2 to 3 am on Russell Street due to revelers returning from the pubs. Add to that loud motorbikes and occasional barking dog and you begin to wonder if the location is that suitable. The continental breakfast and self serve tea and coffee are excellent. We chose not to dine there as we wished to experience the local eateries. The manager on site was not suitably experienced for a hotel of this caliber, ready to charge an additional 2% on my gratuity to the staff because I chose to use American Express, and surprisingly not terribly knowledgeable of the local area. Thankfully a more senior manager (perhaps the regular manager?) advised her not to charge the additional 2% on the gratuity. I am disappointed that there would be such a surcharge since I reserved with Amex to begin with without any warning of this policy. Overall the hotel and general staff are wonderful, the location if you seek a restful nights sleep is iffy the financial terms are odd and the manager ill experienced.
- Official Description (provided by the hotel):
- The Queensberry Hotel occupies four Georgian town houses in the heart of the city. The entire team is dedicated to giving each of our guests an outstanding experience. Guests can expect excellent standards of service, luxury bedrooms and delicious award-winning food. The Queensberry has held a Red Star rating for exceptional standards of service for ten consecutive years. This accolade is given by The AA, the organisation responsible for allocating star ratings to hotels and guest accommodation. ... more less
- Reservation Options:
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