We booked our 2 night stay via a hotel booking site. When we got the price we rang the hotel to see if they could match the price. The receptionist I spoke to virtually argued that the price I had managed to find didn't exsist -this was the start.
When we arrived I asked if there were any upgrades, which I do in any hotel, and was told, "well I've already checked you in now!!'. So that was out of the question! THe reception staff were generally cold and unfriendly which is not a good start to any stay.
We had one drink in the bar - the empty, atmospheric LESS bar, it was £14.80 for a vodka!!! It was a double measure but please come on! This just screams you are being ripped off. They did oblige with a half measure when I asked but the mixer cost £2.00 so the vodka and diet coke cost nearly £10. Which is quite ridiculous.
The rooms are fine, nothing special compared to any other hotel. The Concierge staff couldn't have been more helpful if they tried which is one saving grace.
I wouldn't recommend this hotel - it is overpriced for what you get, the reception staff make you feel like an interruption to their job not the reason for it, and the bar is massively over priced.
- Official Description (provided by the hotel):
- Perfectly situated in the heart of historic Bath and within walking distance of the major attractions and city centre, Macdonald Bath Spa Hotel is one of the leading five-star hotels is this popular destination. With years and years of history behind its wall and rich in character, the history is subtly complimented by modern facilities and amenities such as a relaxing spa and outdoor hydrotherapy pool. The food at Macdonald Bath Spa Hotel is simply outstanding and awarded two AA rosettes for quality and service in the popular Vellore Restaurant. Unwind overlooking the fabulous grounds with stunning views over the city. For that extra special treat, consider booking an Imperial Suite with its very own butler service, one of the best ways to stay in historic Bath. ... more less
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- Also Known As:
- Macdonald Bath Hotel Bath
- Macdonald Hotel Bath
- Bath Hotel Spa
- Macdonald Bath Spa