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“A very good hotel but a little too large”

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Macdonald Bath Spa Hotel
Ranked #20 of 35 Hotels in Bath
Certificate of Excellence
Cambridge UK
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“A very good hotel but a little too large”
4 of 5 bubbles Reviewed 6 December 2012

This is a very good hotel but slightly lacking in buzz. Staff were friendly but actually could be more business-like. It is a matter of taste as to whether friendly banter is what you like but on a business trip this is not necessary. The room was not ready on arrival and was of a high standard but impersonal. An extra touch like a small vase of flowers might help. Hotel is not central. No experience of the spa facility.

  • Stayed November 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ansubob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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West Sussex
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 5 December 2012

We recently spent 3 nights at this hotel. The accommodation and facilities are what you would expect for a hotel in this bracket. Bed and pillows extremely good, bathroom clean but a little tired. We didn't use the restaurant at all so I can't comment on this, not even for breakfast, as we preferred to take a stroll into Bath where there are numerous places to have a brunch.
The main thing to consider is that if you are not bothered about using the spa facilities, which were clean and well organised, then it is really just another fairly upmarket hotel, and if you are not getting a special price deal it would really be a rather overpriced place to stay compared to many other hotels like this in Bath.
By the way, we found the reception desk staff to be rather offhand in their manner - this sort of thing doesn't particularly concern or annoy us personally, but some people might be a bit upset! Maybe the desk staff were just having a bad day, overall the hotel staff were very polite.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carefulcouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 December 2012

I don't know what to add to the excellent reviews already posted.... this hotel is delightful. This was our second stay here and we're already looking forward to another visit. Alll the staff are very friendly and helpful - nothing is too much trouble (even de-icing my car!). There had been a bit of a hiccup with the booking but the upgrade more than made up for it. The four poster bed was ENORMOUS and very comfortable!! . The buffet breakfast was really good - lots of choice and we never felt hurried. Service wasn't at lightening speed but we were there for a relaxing weekend..... and took the opportunity to chill!!
We too were in Bath for the Christmas markets - easy to walk to but away from all the noise of the city centre. If you want a really good comfortable hotel where you feel valued and well treated by the staff - you won't go wrong with this hotel.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaybee0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 2 December 2012

Have just returned from an overnight stay at this hotel for a trip to the Bath Xmas markets. The staff at most Macdonald hotels are good but here they go the extra mile. Nothing was too much trouble with a friendly welcome and doorman rushing to take our bags as we arrived and jovial banter exchanged with the reception staff. Every single member of staff was brilliant, including the staff in the spa. Rooms were comfortable, clean and warm and room service was very efficient and friendly. Even when, a couple of hours after we had checked out we discovered that we had left a bottle of wine in the fridge they were quite happy to retrieve it for us.

The only downside was that the service at breakfast was quite slow and we had to keep prompting the waiting staff.

Throughly enjoyed it despite this though and would certainly go back.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, United Kingdom
Level Contributor
136 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 2 December 2012

Stayed here for 2 nights and it was just exquisite! The hotel was fantastic and the staff were very friendly and helpful. The food in the restaurant was superb, in fact, it was the best fillet steak I've ever had. The spa facilities were amazing. Both my husband and myself had massages and the pool facilites were the best I've experienced. As well as a pool and jacuzzi, there was an outdoor heated pool, 5 sensory tooms (steam room, normal sauna, infrared sauna, salt infusion room and ice room) as well as 2 showers, one with various body jets and the other with options such as drench, fragrance and cold. The only downside was that the drinks were extortionate!
The hotel is in an excellent location, only a 10-15 minute walk from the city centre, we'd take a taxi back to the hotel at the end of the day for about £4.50.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kira S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
106 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 30 November 2012

My wife & I had a very pleasant weekend, staying in one of the Cityscape rooms on the top floor of the old building with a nice view out over the historic town. The hotel is located on the outskirts of the town with a fifteen minute walk into the centre. The hotel has very nice & well maintained grounds. The room was very well appointed, the bed large & comfortable with a very nice bathroom. Nice fluffy white bathrobes were provided. The included breakfast was of the highest quality with a wide variety of cold buffet ingredients & a cooked dish to order. The Eggs Benedict were superb, the full English excellent & the smoked salmon with scrambled eggs perfect. The service was very good but understandably rather slow when the restaurant became crowded. The hotel has a beautiful lounge where one can order snacks & drinks & the intimate bar serves a good martini to order. Every one of the staff we encountered provided top class polite, friendly & efficient service. Highly recommended.

Room Tip: The rooms on the top floor of the old building facing the town are very pleasant with nice views of...
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spentbrothers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northamptonshire
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed 30 November 2012

Fantastic Hotel in a great location with a wonderful spa. However there is a definite feeling of tiredness around the place, my room was in the 400s and was ok clean and tidy but the units are old the windowsill when I opened the window, was all flaking paint. Toilet enamel had a crack in it and the shower unit has seen better days.

Don't get me wrong the service was always impecable and the breakfast very good. I wouldn't personally want to sit and eat in the corridor that leads to the bar as it seems a bit cold and very echoey but there where plenty of ladies who lunch there enjoying themselves.

We had booked a meeting room for the day which when we entered it in the morning discovered the Air Conditioning wasn't working and the room had not been cleaned from the previous day. the room was freezing and after having a couple of electric heaters delivered eventually warmed up.

We booked this hotel as we where interviewing and felt this Hotel would give a good perception of us, sadly the meeting room didn't. This is not what you expect in a hotel of this standing. I recently have booked meeting rooms for the same purpose at the Raddison in Covent Garden London for £200 a day. The room and service was immaculate. The MacDonald Spa did offer to reduce my bill for the room by 50% which was very good.

I would use the hotel again but next time I'll make sure I check the room has been prepared the night before.

Room Tip: Room 420 is at the end of the corridor so has two windows rather than the usual one which means you...
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank honestduo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Macdonald Bath Spa Hotel

Property: Macdonald Bath Spa Hotel
Address: Sydney Road, Bath BA2 6JF, England
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Bath
#6 Business Hotel in Bath
#8 Family Hotel in Bath
#9 Romantic Hotel in Bath
#13 Luxury Hotel in Bath
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Macdonald Bath Spa Hotel 5*
Number of rooms: 102
Official Description (provided by the hotel):
Perfectly situated in the heart of historic Bath and within walking distance of the major attractions and city centre, Macdonald Bath Spa Hotel is one of the leading five-star hotels is this popular destination. With years and years of history behind its wall and rich in character, the history is subtly complimented by modern facilities and amenities such as a relaxing spa and outdoor hydrotherapy pool. The food at Macdonald Bath Spa Hotel is simply outstanding and awarded two AA rosettes for quality and service in the popular Vellore Restaurant. Unwind overlooking the fabulous grounds with stunning views over the city. For that extra special treat, consider booking an Imperial Suite with its very own butler service, one of the best ways to stay in historic Bath. ... more   less 
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Also Known As:
Macdonald Bath Hotel Bath
Macdonald Hotel Bath
Bath Hotel Spa
Macdonald Bath Spa

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