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“Queuing for breakfast?”

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Macdonald Bath Spa Hotel
Ranked #17 of 30 Hotels in Bath
Certificate of Excellence
Abingdon, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Queuing for breakfast?”
Reviewed 9 December 2012 via mobile

The spa facilities at this hotel are excellent, it is just a shame that the service does not match! My wife and I queued for 10 mins just to sit down for breakfast. Not because the breakfast room was full, but because the service does not work.

And I agree, since when does a hotel charge guests to park!

Back to the Royal Crescent next year.

Stayed December 2012
Helpful?
1 Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (512)
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Huddersfield, United Kingdom
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 December 2012

We have stayed in this hotel many times but never again.
Service standards have dramatically declined and it looks as if money urgently needs to be spent on refurbishment, especially the bathrooms.
Our French Windows didn't even close properly.
Another niggle - why does a so-called 5 star hotel charge customers to park their car?
They never used to.
Do they really need the extra revenue?

  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Philip1888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 December 2012

This is a !st Class Hotel perfect for short break. Staff are brilliant nothing too much trouble.This Hotel has everything a traveller needs. Only complaint you have to pay for parking.Excellent breakfast & dinner. Spa facilities first class. Close to City centre walking distance.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulsand186299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge UK
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 December 2012

This is a very good hotel but slightly lacking in buzz. Staff were friendly but actually could be more business-like. It is a matter of taste as to whether friendly banter is what you like but on a business trip this is not necessary. The room was not ready on arrival and was of a high standard but impersonal. An extra touch like a small vase of flowers might help. Hotel is not central. No experience of the spa facility.

  • Stayed November 2012, travelled on business
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ansubob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 December 2012

We recently spent 3 nights at this hotel. The accommodation and facilities are what you would expect for a hotel in this bracket. Bed and pillows extremely good, bathroom clean but a little tired. We didn't use the restaurant at all so I can't comment on this, not even for breakfast, as we preferred to take a stroll into Bath where there are numerous places to have a brunch.
The main thing to consider is that if you are not bothered about using the spa facilities, which were clean and well organised, then it is really just another fairly upmarket hotel, and if you are not getting a special price deal it would really be a rather overpriced place to stay compared to many other hotels like this in Bath.
By the way, we found the reception desk staff to be rather offhand in their manner - this sort of thing doesn't particularly concern or annoy us personally, but some people might be a bit upset! Maybe the desk staff were just having a bad day, overall the hotel staff were very polite.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Carefulcouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 December 2012

I don't know what to add to the excellent reviews already posted.... this hotel is delightful. This was our second stay here and we're already looking forward to another visit. Alll the staff are very friendly and helpful - nothing is too much trouble (even de-icing my car!). There had been a bit of a hiccup with the booking but the upgrade more than made up for it. The four poster bed was ENORMOUS and very comfortable!! . The buffet breakfast was really good - lots of choice and we never felt hurried. Service wasn't at lightening speed but we were there for a relaxing weekend..... and took the opportunity to chill!!
We too were in Bath for the Christmas markets - easy to walk to but away from all the noise of the city centre. If you want a really good comfortable hotel where you feel valued and well treated by the staff - you won't go wrong with this hotel.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank jaybee0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 December 2012

Have just returned from an overnight stay at this hotel for a trip to the Bath Xmas markets. The staff at most Macdonald hotels are good but here they go the extra mile. Nothing was too much trouble with a friendly welcome and doorman rushing to take our bags as we arrived and jovial banter exchanged with the reception staff. Every single member of staff was brilliant, including the staff in the spa. Rooms were comfortable, clean and warm and room service was very efficient and friendly. Even when, a couple of hours after we had checked out we discovered that we had left a bottle of wine in the fridge they were quite happy to retrieve it for us.

The only downside was that the service at breakfast was quite slow and we had to keep prompting the waiting staff.

Throughly enjoyed it despite this though and would certainly go back.

  • Stayed December 2012, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Suzanne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Macdonald Bath Spa Hotel

Property: Macdonald Bath Spa Hotel
Address: Sydney Road, Bath BA2 6JF, England
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Bath
#4 Spa Hotel in Bath
#5 Family Hotel in Bath
#6 Romantic Hotel in Bath
#11 Luxury Hotel in Bath
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Macdonald Bath Spa Hotel 5*
Number of rooms: 102
Official Description (provided by the hotel):
Perfectly situated in the heart of historic Bath and within walking distance of the major attractions and city centre, Macdonald Bath Spa Hotel is one of the leading five-star hotels is this popular destination. With years and years of history behind its wall and rich in character, the history is subtly complimented by modern facilities and amenities such as a relaxing spa and outdoor hydrotherapy pool. The food at Macdonald Bath Spa Hotel is simply outstanding and awarded two AA rosettes for quality and service in the popular Vellore Restaurant. Unwind overlooking the fabulous grounds with stunning views over the city. For that extra special treat, consider booking an Imperial Suite with its very own butler service, one of the best ways to stay in historic Bath. ... more   less 
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Also Known As:
Macdonald Bath Hotel Bath
Macdonald Hotel Bath
Bath Hotel Spa
Macdonald Bath Spa

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