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“Wonderful location”

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Macdonald Bath Spa Hotel
Ranked #18 of 32 Hotels in Bath
Certificate of Excellence
Reviewed 18 April 2014

This hotel has a wonderful relaxed and luxurious atmosphere. The situation couldn't be bettered - a grand sandstone building on a hillside with a sweep of immaculately kept gardens to the front. The sunny terrace at the front was a lovely spot for afternoon tea or pre-dinner drinks. The hotel has many comfortable public areas to choose from, where you are looked after but not pestered. We had two nights here and, as we had visited Bath before, did not feel too guilty about spending many hours just enjoying the hotel and the superior spa facilities. The indoor pool is a reasonable size and the outdoor pool is more of a hot spa pool to lounge in and then enjoy the sheltered sundeck. It was quite a novelty to be sunbathing in April. The staff are friendly and attentive. We had drinks and dinner one evening and while the food was not exceptional, it was of the standard expected. But the cooked breakfast was the best I've had, all top quality ingredients, well cooked. I would certainly stay again and know I was in for a treat.

  • Stayed: April 2014, travelled as a couple
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1  Thank MountLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan D, Managing Director at Macdonald Bath Spa Hotel, responded to this reviewResponded 23 April 2014

Dear Guest

Thank you for taking the time and trouble to submit such a positive review following your stay at the Macdonald Bath Spa Hotel.

I was pleased to note that you enjoyed your visit. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it and thank you for your kind comments about breakfast.

We look forward to welcoming you back very soon!

Best wishes

Jonathan Dawson
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,304 - 3,310 of 4,555 reviews

Reviewed 16 April 2014 via mobile

We thoroughly enjoyed our short honeymoon getaway to the spa hotel.

We were warmly greeted at the reception and given a tour of the facilities by a very friendly member of staff (cannot remember his name).

In our room there was a complimentary bottle of champagne... Nice touch!!

Luxurious bathroom, lots of space in the room and a picturesque view over the city of Bath.

Breakfast had an array of dishes to choose from. Service could be a little slow bringing out the cooked breakfast but there was so much cold breakfast to stock up on, it was not a problem.

Spa part of it was lovely. Clean and fresh throughout. Some noises teenagers were there during the day so go in the evening if you want some quiet time. We had treatments each and they were both relaxing and good value.

A short walk into town was refreshing each evening for dinner. We saw the member of staff (who did our tour) a few times on his way out of the hotel and he went out of his way to say hi which we thought was lovely.

Would recommend this hotel to anyone and everyone!!

Stayed: February 2014, travelled as a couple
Thank Aimsworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan D, Managing Director at Macdonald Bath Spa Hotel, responded to this reviewResponded 23 April 2014

Dear Guest

Thank you for taking the time and trouble to submit such a positive review following your stay at the Macdonald Bath Spa Hotel.

I was pleased to note that you enjoyed your visit. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

Congratulations on your wedding.

We look forward to welcoming you back very soon!

Best wishes

Jonathan Dawson
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

My wife and I decided to have a night away in Bath and chose this hotel because it has parking and is close to the City for my wife to shop! Why charge guests £5 to park in their huge car park? It smacks of being mean and annoyed me when you are already paying a lot to stay there. The room was very nice, clean and tastefully decorated. We decided to eat in the hotel restaurant and the food was excellent but it was a bit expensive and the drinks were a crazy price £12.30 for a G&T! Breakfast was good with excellent ingredients.
We had a swim in the pool and the spa seemed well equipped if you like that sort of thing.
Overall, pretty good and would do it again - but I'd eat and drink in the City!

  • Stayed: April 2014, travelled as a couple
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Thank Guy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan D, Managing Director at Macdonald Bath Spa Hotel, responded to this reviewResponded 23 April 2014

Dear Guest

Thank you for taking the time and trouble to submit such a positive review following your stay at the Macdonald Bath Spa Hotel.

I was pleased to note that you enjoyed your visit. We appreciate such a helpful review and I note your comments with regard to the bar prices.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We do look forward to welcoming you back very soon!

Best wishes

Jonathan Dawson
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

Had a great stay at the hotel, very welcoming on arrival, well equipped and comfortable surroundings,
Breakfast was well presented with a good choice.
Well equipped gym, did not use the pool but looked nice with indoor / outdoor pool and sun deck.
Short walk to town centre and ample parking.

Room Tip: We had a garden view which was very nice
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  • Stayed: April 2014, travelled with family
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Thank Andy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan D, Managing Director at Macdonald Bath Spa Hotel, responded to this reviewResponded 23 April 2014

Dear Andy G

Thank you for taking the time and trouble to submit such a positive review following your stay at the Macdonald Bath Spa Hotel.

I was pleased to note that you enjoyed your visit. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We do look forward to welcoming you back very soon!

Best wishes

Jonathan Dawson
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

My wife and I have just completed a 2-night discounted offer here and could not have been more impressed. The hotel is ideally situated, 15 minutes walk from the centre of this lovely city and has ample parking (but £5 per day). We were given a free upgrade into a beautiful garden-view room, which was spacious and comfortable in every way. The cuisine, if rather dear, was first class. But, especially, the hotel is most memorable for its superb staff: they were all most efficient, extremely helpful at all times and consistently cheerful. We look forward to returning. Just two minor suggestions: the elderly would greatly appreciate some transport into the centre, as parking there is a nightmare; the really good bathrooms would be made perfect with a better toilet-roll holder - ours had nothing to secure the roll and at the slightest touch it ran off over the floor like a demented Andrew advert!
Cato

Room Tip: Garden-view rooms cost a little more but the spaciousness and sunny outlook make it worthwhile
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  • Stayed: April 2014, travelled as a couple
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Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan D, Managing Director at Macdonald Bath Spa Hotel, responded to this reviewResponded 23 April 2014

Dear David G

Thank you for taking the time and trouble to submit such a positive review following your stay at the Macdonald Bath Spa Hotel.

I was pleased to note that you enjoyed your visit. Thank you for your feedback about the bathrooms. We are looking at transport options to help guest that may have difficulty with the short walk in to the centre of Bath We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We do look forward to welcoming you back very soon!

Best wishes

Jonathan Dawson
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014 via mobile

At just 11PM they don't even have tea! The guy from room service told me you can make your own, there is a kettle in the room! The only things they got are cold salmon, egg and ham sandwiches. The building looks nice but the service is quite poor.

Stayed: April 2014, travelled with friends
Thank Fardad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan D, Managing Director at Macdonald Bath Spa Hotel, responded to this reviewResponded 23 April 2014

Dear Fardad F

Thank you for submitting a review of the Macdonald Bath Spa Hotel following your stay.

May I sincerely apologise for your disappointment with room service. I am very surprised as we have an extensive 24 hour menu and a wide variety of teas. A programme of remedial training is underway with the night team to ensure that any similar lapses will not be repeated.

I would welcome the opportunity of restoring your confidence in the hotel and ask that you contact me directly should you wish to book in the future so that I may take care of the arrangements for you personally.

Once again sincerest apologies

Best wishes

Jonathan Dawson
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

The staff are wonderful, in every department. The room was very good and the bathroom excellent. We enjoyed the table d'hôte meal each evening but would have liked more variation in the menu each night. When we asked, we were allowed to,mix and match from the a la carte menu, which made all the difference. Still, for those staying more than two nights, a more extensive table d'hôte would be preferable. The food was excellent and we had a really good package which included the set dinner. Breakfast was also very good.
The hotel is set in lovely gardens about a ten minute walk from the centre of Bath so very convenient. We thought £5 parking charge for valet parking was reasonable but do understand those who suggest it is unnecessary at the high room rates.

I would not want to pay the full tariff and regard it as overpriced. However, we had an extremely good package and found it excellent value for money at the price paid. We loved the staff and will return.

Room Tip: We were in the main building, which we prefer wherever we are. The room was really quiet, towards th...
See more room tips
  • Stayed: March 2014, travelled with family
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    • Cleanliness
    • Service
1  Thank munx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan D, Managing Director at Macdonald Bath Spa Hotel, responded to this reviewResponded 23 April 2014

Dear Munx

Thank you for taking the time and trouble to submit such a positive review following your stay at the Macdonald Bath Spa Hotel.

I was pleased to note that you enjoyed your visit. We are looking at a wider variety of menu options. We do appreciate such a helpful review and thank you for such kind comments about our staff.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We look forward to welcoming you back very soon!

Best wishes

Jonathan Dawson
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Macdonald Bath Spa Hotel

Address: Sydney Road, Bath BA2 6JF, England
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Bath
#5 Business Hotel in Bath
#7 Romantic Hotel in Bath
#12 Luxury Hotel in Bath
Price Range: £127 - £344 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Macdonald Bath Spa Hotel 5*
Number of rooms: 102
Official Description (provided by the hotel):
Perfectly situated in the heart of historic Bath and within walking distance of the major attractions and city centre, Macdonald Bath Spa Hotel is one of the leading five-star hotels is this popular destination. With years and years of history behind its wall and rich in character, the history is subtly complimented by modern facilities and amenities such as a relaxing spa and outdoor hydrotherapy pool. The food at Macdonald Bath Spa Hotel is simply outstanding and awarded two AA rosettes for quality and service in the popular Vellore Restaurant. Unwind overlooking the fabulous grounds with stunning views over the city. For that extra special treat, consider booking an Imperial Suite with its very own butler service, one of the best ways to stay in historic Bath. ... more   less 
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Also Known As:
Macdonald Bath Hotel Bath
Macdonald Hotel Bath
Bath Hotel Spa
Macdonald Bath Spa

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