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“Luxury at its best”

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Macdonald Bath Spa Hotel
Ranked #20 of 35 Hotels in Bath
Certificate of Excellence
Stratford-upon-Avon, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Luxury at its best”
4 of 5 bubbles Reviewed 13 July 2014 via mobile

I have recently returned from a visit to bath spa hotel.
The rooms are lovely and clean. I was on the garden floor I had a few disturbances at early hours due to people dragging cases outside my window but other than that no problems. The service at both dinner and breakfast was exceptional as where as the food left a little to be desired.
Their was scaffolding around the building due to cleaning of the brick work; it was definitely worth the disruption as when I left you could see the difference it had made.
Overall had a lovely stay and will return again.

Stayed July 2014
Helpful?
Thank 683k_rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,227 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (496)
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English first
Cheltenham
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 12 July 2014

A group of us have just returned a week ago and we had a lot of trouble! Bills always wrong, evening meal time service was terrible, paid for a garden view room and scaffolding up and dirty windows! Zero apology! Was almost impossible to split a bill! Really upset and disappointed I felt like it was really hard work. Would not return.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Harriet_Maguire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

English Hospitality at its best with some of Scotland thrown in for good measure.
Surrounded by a lovely garden this hotel gives excellent service with attentive staff. The rooms are well appointed, spotlessly clean and quiet. Make a point to dine in the restaurant. Silver service and the food is excellent. My compliments to the chef.

Recommend the walk to South gate mall via the canal.

Only one minor irritation - they can be slow to answer the telephone.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Fiji-Bruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chard, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

We have just returned from 2 nights at this five star hotel which my husband booked for my birthday. A few days before our arrival the hotel e mailed to advise of scaffold work, as a result we were upgraded to a fabulous classic four poster room with views over the gardens. The staff are excellent, very courteous and friendly. Dinner in the restaurant was excellent it really was. Service at breakfast was slow and the quality of the cooked food variable. Well located, a taxi costs around as fiver to the centre if too tired to walk. A very relaxing experience, the sdpa facilities are superb. Well done Bath Spa!

Room Tip: If scaffolding tstill in place ask to be up graded.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Pauline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 9 July 2014

I came to this hotel for a work trip, and was quite excited about staying in a '5' star spa hotel. After arriving in my bedroom, I went to the bathroom and found that the toilet had not even been flushed - and there was something very unpleasant in there instead.
I rang reception and they sent someone up to clean the bathroom about 30 mins later.

I had a lot of work to do and wanted to get some done in the room but it was almost impossible due to renovations taking place directly outside my bedroom. At one point, there was a man on my balcony for approx 30 mins, showering down the bricks.

I later decided to have a shower in the bathroom. I turned on the shower and there was no hot water available. I rang reception (AGAIN!) and was told they would send someone over to me. When they arrived, they messed around with the shower for a few mins before telling me that it was broken and advised me to go and shower in the spa as the maintenance men had gone home. I advised at this stage that I was very unimpressed with what is marketed as a '5' star hotel. I was told that this would be fed back to the reception, but was not offered an apology.

Really, really disappointed with this hotel.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
7 Thank claire r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

Fabulous weekend at this beautiful hotel to celebrate my daughter's upcoming wedding. Reception staff and porters were all most helpful and welcoming. The massage I had was great and the spa facilities are excellent.
Lovely comfortable bed-rooms, sparkling bathrooms, comfy robes and slippers.

  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Pauline V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 8 July 2014

I stayed here on Saturday 5th July 2014 and I have to say I wasn't impressed at all. Firstly well over priced by about £100.00 plus and they charge you £5.00 for parking in there own car park.
The air conditioning was really noisy forcing me to turn it off during the night which in turn made the bedroom extremely hot. I have to say I had one of the worst night sleep at this hotel and I definitely wouldn't stay here again. Also doesn't help with scaffolding covering the building either.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
4 Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Macdonald Bath Spa Hotel

Property: Macdonald Bath Spa Hotel
Address: Sydney Road, Bath BA2 6JF, England
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Bath
#6 Business Hotel in Bath
#8 Family Hotel in Bath
#9 Romantic Hotel in Bath
#13 Luxury Hotel in Bath
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Macdonald Bath Spa Hotel 5*
Number of rooms: 102
Official Description (provided by the hotel):
Perfectly situated in the heart of historic Bath and within walking distance of the major attractions and city centre, Macdonald Bath Spa Hotel is one of the leading five-star hotels is this popular destination. With years and years of history behind its wall and rich in character, the history is subtly complimented by modern facilities and amenities such as a relaxing spa and outdoor hydrotherapy pool. The food at Macdonald Bath Spa Hotel is simply outstanding and awarded two AA rosettes for quality and service in the popular Vellore Restaurant. Unwind overlooking the fabulous grounds with stunning views over the city. For that extra special treat, consider booking an Imperial Suite with its very own butler service, one of the best ways to stay in historic Bath. ... more   less 
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Also Known As:
Macdonald Bath Hotel Bath
Macdonald Hotel Bath
Bath Hotel Spa
Macdonald Bath Spa

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