This Guest House has a lot of promise and potential which I expected from the previous reviews on here. However, a new couple have just taken over and it seems standards have slipped. It is poor value for money. When we arrived later than 6pm they were not overally happy instantly told us to give them a good review and pay the bill before we had even put our bags down! Beware of the breakfast that is not what is advertised on the website! (due to change of owners). The breakfast on each morning was slow, cold and of a very poor standard (eggs not cooked properly and rubbery pancakes which were not homemade as they stated on the website. We also waited over half an hour for our breakfast which we were told we had to pre-order and pre order the time of the previous day. The managers and staff speak poor English so you don't get much of a warm welcome or interaction at breakfast times etc. When I stayed cleaning products were left laying around in the rooms which was poor attention to detail. I was expected a welcoming atmosphere and hosts who could talk to us at breakfast about the area of Bath which we didn't get. I think they are trading on the previous good name at present and also relying on people looking at past reviews.
- Official Description (provided by the hotel):
- Our elegant Georgian home was built by John Wood the younger in 1765, and is ideally situated in the loveliest part of Bath between the Circus and Royal Crescent. We aim to offer you comfort and personal attention. We will gladly help you plan your stay in Bath, giving guidance with visits, tours and routes. Our rooms are beautifully decorated and very comfortable with all the expected amenities of a 4 gold star guest house. ... more less
- Reservation Options:
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- Also Known As:
- Brocks Guest House Hotel Bath