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“Unfortunatley Very Disappointing!”
2 of 5 bubbles Review of Brooks Guesthouse

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Brooks Guesthouse
Ranked #29 of 160 Bath B&B and Inns
Certificate of Excellence
GreenLeadersBronze level
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Unfortunatley Very Disappointing!”
2 of 5 bubbles Reviewed 30 November 2009

We stayed at Brook's Guesthouse during the last weekend in November to visit the Christmas Market and explore Bath. As we visited when the market was on this was classed as peak season (as with all accomodation in Bath) so we paid £140 per night for a king size double room. Our room was small, cramped, basic and plain and did not even slightly resemble the pictures on Brooks website. This would not have been a problem if we had paid a reflective price, but £140 for basic accomodation with barely enough room to walk around the bed is too much.

The main problem however was not the room, but the shower, it took +15 minutes to run warm. This was not a one off, it happended on both days to both our and our friends room and both in the morning and the evenning (we tried both). After 15 minutes it turned luke warm and then scorching hot and took another 5 minutes to reach a manageable temperature, all in all 20 minutes waiting and a vast amount of wasted water. The second day we timed how long it took to run warm, it was exactly the same, 15 minutes. If only we could have called reception for assistance, but there was no phone in the room! There was no bath, so no alternative. This was annoying, time consuming and disappointing for an award winning 4 start guesthouse.

When picking where to stay in Bath, the breakfast reviews for Brooks was our deciding factor, so we were excited when breakfast time arrived. The menu wasn't huge but was varied, and the dining room was nice. Breakfast however was just very basic and plain. I ordered boiled egg and soldiers and got exactly that, no wow factor. I got 2 boiled eggs (one in an egg cup, the other just rolling around on the plate) and 4 small, cold soldiers. To add to that both eggs were hard boiled. My partner ordered mushroom omelette and got a plain omelette with a pile of tined mushrooms on top (not cooked with the omelette and certainly not fresh mushrooms). Breakfast was disappointing and most certainly not worthy of the awards.

There were positive points to the guesthouse; they were very accommodating for our late check in and both arrival and departure were smooth and easy. The communal lounge is comfortable and charming and has internet access and board games for all to use. The location is perfect and there is a lovely pub just along from Brooks, The Hop Pole which we recommend. Bath is glorious, so very pretty, quaint, friendly and charming! The guesthouse on the other hand, although comfortable and accommodating, was expensive and disappointing. Overall we had a fantastic time in Bath and will certainly be returning, unfortunately not to Brooks Guesthouse.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lizard2172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
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English first
Plymouth, Devon
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 26 November 2009

I've just enjoyed the warmth and ease of a night's stay in Brooks in Bath.
I can't say anything about price versus comfort: I wasn't paying and
didn't look for the tarriff. You'll have to decide about that, but let
me say that the atmosphere of this hip B+B just 10 mins walk from the
station was comfortable and kindly, cool but warm.
Breakfast was tasty and attractive: granola, fresh plums, deliciously
moist scrambled egg with rightfully smoky salmon.
There was a good choice of stimulating reading matter on the reclining
room table; my small-but-cool single room cleverly used its bijou
space, the doorless shower room with nice'n'heavy water flow;a warm
and cosy bed; nice lighting and interesting and authentic contemporary
Bath art on the walls.
Put this joint in your Contacts book and visit it when you're in Bath.
I will be doing the same.

  • Stayed November 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tokwoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KL
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 22 November 2009

Good location, lovely breakfast, clean and comfortable room, lovely lounge. Owners run the place very well and make sure guests are comfortable. French restaurant closeby has excellent food, the guesthouse has a list of everything you'll need including lovely restaurants.

  • Stayed November 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jayaKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm
Level Contributor
674 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
5 of 5 bubbles Reviewed 15 November 2009

I am not so fond of English hotels (I think you get better value in France for instance), but this was surely a very nice experience. An extremely nice room with perfect facilities.
I surely loved being in the cosy living room, where I could read or use the computer.
The breakfast was excellent: bacon you could eat (not from factory pigs so stressed that you cannot cut slices of it), eggs with a nice taste, good marmelade with just the perfect amount of sugar, good coffee, good juices. And then the staff was very friendly. I would rate this five stars out of five!

  • Stayed November 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fitzbenedict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex
1 review
5 of 5 bubbles Reviewed 2 November 2009

Stayed for 3 nights (24-26 October 2009). Loved the decor, room clean and comfortable, although a little on the small side considering we had paid for a king size deluxe roon. Breakfast was super, and the choice varied and fresh. Staff friendly, together with the location, made our stay in Bath very plesant. Would recommned highly.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElizLouiseW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 14 October 2009

We cannot praise Brooke's enough after our really enjoyable stay there in September. The rooms are gorgeous, the host and hostess are extremely welcoming, the breakfast was tasty, and it was great value. Our stay from start to finish was so enjoyable. Clara, the lady of the house, has beautiful taste and the interior design is beautiful, simple but so elegant. We will definitely be back and will be recommending the place to all our friends. Thank you for a great stay!

Stayed September 2009, travelled as a couple
Helpful?
Thank lovebath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kristiansund
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 October 2009

Firstly lets get things straight.... Brooks is not a Hotel. What it is is a high end guesthouse so if you want the extra trims of a chain hotel don't bother. So let me tell you Brooks is..... Brooks is very comfortable, very affordable and very practical place to stay whilst you enjoy beautiful Bath. You are a 10mins stroll from the center but if you walk back on yourself you can walk through the Royal Victoria Park and take in the Royal crescent, the Circus and many small shops as you make your way into town.
Our room, towards the back of the house, was small (ish) but plenty big enough for our purposes. The bathroom was once again small but clean and functional. Breakfast was cooked to order and hit the right spot, though my wife thought the continental side of things could have been a little better. The people who own the place are nice folk who want to make you stay a good one, we liked Bath so much we'll be back and we liked Brooks so much we'll be back there too

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sjm66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brooks Guesthouse

Property: Brooks Guesthouse
Address: 1 Crescent Gardens | Upper Bristol Road, Bath BA1 2NA, England
Phone Number:
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #29 of 160 B&Bs / Inns in Bath
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Brooks Guesthouse 4*
Number of rooms: 22
Official Description (provided by the hotel):
Boutique guesthouse in Bath city centre, featuring 22 unique & individually styled en-suite rooms. Situated 2 mins from the Royal Crescent and a flat 7 min walk to town. Serving award winning breakfasts. ... more   less 
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Also Known As:
Brooks Guesthouse Hotel Bath

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