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“COMFY BED”
Review of Brooks Guesthouse

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Brooks Guesthouse
Ranked #33 of 158 Bath B&B and Inns
Certificate of Excellence
GreenLeadersBronze level
cheshire
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“COMFY BED”
Reviewed 4 December 2009

Just spent a couple of days here to visit Bath and Christmas Market,
Slightly dissapointed with the room at first as the WOW factor not as good as expected(after looking at the images on the hotel website)
. The bed was extremely comfortable with very nice high quality bedding. Nice en suite bathroom with nice thick large towels. The shower was fine on the first day but on the second was a bit hit and miss. The staff were very helpful and friendly ,but the Chef was very grumpy looking ...you could watch him "assemble"" your breakfast through the glass window ..a little off putting. Not an award winning breakfast in our opinion, overcooked eggs ,strange tasting sausage, tough thick bacon and hard tomato. One of our party had egg and soldiers but the egg was hard boiled!! The coffee was nice and plenty of toast supplied ..when asked for it.
Christmas Market lacked atmosphere, we have been to a lot better.

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grumpyoldgits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Kent
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 December 2009

We stayed at the Brooke for 2 nights in a standard double room which was considerably smaller than we expected. The room was small and cluttered with furniture leaving very little space to move around. Being an attic room the bed was placed under the sloping roof which meant that if you occupied the left hand side of the bed you had to bend double to get in or out or bang your head on the ceiling, as I did on more than one occasion.
The bathroom was ridiculously small, I have seen larger bathrooms in a train carriage. The bathroom was the width of the shower tray.
With the toilet placed approximately 20cm’s from the sink base unit it was impossible to sit on the toilet without your knee being pressed hard against the unit and the seat slipping uncomfortably sideways off of the toilet.
A previous reviewer mentioned how disappointed he was with the breakfast. As I prefer continental style breakfasts, which was not available, over the transport café fry-ups I would have to agree. In an attempt to avoid oil and grease we had scrambled eggs with smoked salmon but unfortunately the chef salted the eggs then added the salmon, making it so caustic it was inedible.
On the plus side there was free internet access and the room was clean and bed very comfortable, however with a main road running just below the window it was rather noisy.
I would say that this is an average guest house but definitely not “boutique” as stated on their website.
When we raised the issue of the small room and facilities with the receptionist instead of an apology we received a lecture on what good value the room was. A pointless argument as even if the room was half the price it would not have made the bathroom any more usable.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobinkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
1 review
Reviewed 3 December 2009

stayed at brooks while doing xmas shopping with my sister we had room 22 nice big room lovely decor and big telly
loved the breakfast and the baileys after we came back at night

  • Stayed November 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sisteractDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 November 2009

We stayed at Brook's Guesthouse during the last weekend in November to visit the Christmas Market and explore Bath. As we visited when the market was on this was classed as peak season (as with all accomodation in Bath) so we paid £140 per night for a king size double room. Our room was small, cramped, basic and plain and did not even slightly resemble the pictures on Brooks website. This would not have been a problem if we had paid a reflective price, but £140 for basic accomodation with barely enough room to walk around the bed is too much.

The main problem however was not the room, but the shower, it took +15 minutes to run warm. This was not a one off, it happended on both days to both our and our friends room and both in the morning and the evenning (we tried both). After 15 minutes it turned luke warm and then scorching hot and took another 5 minutes to reach a manageable temperature, all in all 20 minutes waiting and a vast amount of wasted water. The second day we timed how long it took to run warm, it was exactly the same, 15 minutes. If only we could have called reception for assistance, but there was no phone in the room! There was no bath, so no alternative. This was annoying, time consuming and disappointing for an award winning 4 start guesthouse.

When picking where to stay in Bath, the breakfast reviews for Brooks was our deciding factor, so we were excited when breakfast time arrived. The menu wasn't huge but was varied, and the dining room was nice. Breakfast however was just very basic and plain. I ordered boiled egg and soldiers and got exactly that, no wow factor. I got 2 boiled eggs (one in an egg cup, the other just rolling around on the plate) and 4 small, cold soldiers. To add to that both eggs were hard boiled. My partner ordered mushroom omelette and got a plain omelette with a pile of tined mushrooms on top (not cooked with the omelette and certainly not fresh mushrooms). Breakfast was disappointing and most certainly not worthy of the awards.

There were positive points to the guesthouse; they were very accommodating for our late check in and both arrival and departure were smooth and easy. The communal lounge is comfortable and charming and has internet access and board games for all to use. The location is perfect and there is a lovely pub just along from Brooks, The Hop Pole which we recommend. Bath is glorious, so very pretty, quaint, friendly and charming! The guesthouse on the other hand, although comfortable and accommodating, was expensive and disappointing. Overall we had a fantastic time in Bath and will certainly be returning, unfortunately not to Brooks Guesthouse.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lizard2172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, Devon
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 November 2009

I've just enjoyed the warmth and ease of a night's stay in Brooks in Bath.
I can't say anything about price versus comfort: I wasn't paying and
didn't look for the tarriff. You'll have to decide about that, but let
me say that the atmosphere of this hip B+B just 10 mins walk from the
station was comfortable and kindly, cool but warm.
Breakfast was tasty and attractive: granola, fresh plums, deliciously
moist scrambled egg with rightfully smoky salmon.
There was a good choice of stimulating reading matter on the reclining
room table; my small-but-cool single room cleverly used its bijou
space, the doorless shower room with nice'n'heavy water flow;a warm
and cosy bed; nice lighting and interesting and authentic contemporary
Bath art on the walls.
Put this joint in your Contacts book and visit it when you're in Bath.
I will be doing the same.

  • Stayed November 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tokwoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KL
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 November 2009

Good location, lovely breakfast, clean and comfortable room, lovely lounge. Owners run the place very well and make sure guests are comfortable. French restaurant closeby has excellent food, the guesthouse has a list of everything you'll need including lovely restaurants.

  • Stayed November 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jayaKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm
Level Contributor
700 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 15 November 2009

I am not so fond of English hotels (I think you get better value in France for instance), but this was surely a very nice experience. An extremely nice room with perfect facilities.
I surely loved being in the cosy living room, where I could read or use the computer.
The breakfast was excellent: bacon you could eat (not from factory pigs so stressed that you cannot cut slices of it), eggs with a nice taste, good marmelade with just the perfect amount of sugar, good coffee, good juices. And then the staff was very friendly. I would rate this five stars out of five!

  • Stayed November 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fitzbenedict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brooks Guesthouse

Property: Brooks Guesthouse
Address: 1 Crescent Gardens | Upper Bristol Road, Bath BA1 2NA, England
Phone Number:
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #33 of 158 B&Bs / Inns in Bath
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Brooks Guesthouse 4*
Number of rooms: 22
Official Description (provided by the hotel):
Boutique guesthouse in Bath city centre, featuring 22 unique & individually styled en-suite rooms. Situated 2 mins from the Royal Crescent and a flat 7 min walk to town. Serving award winning breakfasts. ... more   less 
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Also Known As:
Brooks Guesthouse Hotel Bath

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