When I checked in I asked if I could exchange my dinner deal for breakfast. No.
I wanted to order breakfast for my room. It had to be done from my room. There were no forms in the room to order room service. I had to telephone for one.
The bed runner was FILTHY. When I removed it I noticed a large hand size blood stain on the duvet. Rang housekeeping. They came with a duvet cover. Not a duvet.
The curtains were hanging off the rail. They were stained with flower pollen.
The one mirror in the bathroom was over the lavatory bowl. This had no lid for the bowl. If you wanted to use the mirror you would have to lean over an open lavatory.
The room was designed for a disabled visitor. There was a panic cord in the bathroom to activate an alarm. This went off at 4.30am. It could not be deactivated. The wiring had to be removed. The alarm woke other sleepers in the corridor. If I had been a disabled guest there would not have been any response. I had to telephone reception to get someone to help.
The only good thing about the hotel is the location. They did refund me one nights money
- Official Description (provided by the hotel):
- Comfortable 173 bedroom hotel with an excellent city centre location, located 10 minutes from the railway station and close to Bath Rugby Ground. Beautiful views from our Restaurant of Pulteney Bridge, overlooking the River Avon. Please kindly note the hotel does not own a car park. Parking is available in the local vicinity and there are 3 Park & Ride options, please speak with our Reception Team for details. Facilities available in the hotel are gym, meeting rooms, restaurant, room service, lounge and bar area. ... more less
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- Also Known As:
- Hilton Bath City Hotel Bath
- Bath Hilton Hotel