Was visiting Bath for the Telegraph Literature Festival and had prebooked a 26 sq.metre family room with double bed, double sofabed and Sony Playstation. Had asumed that all rooms at the hotel had been refurbished - not the case. Was allocated a very grim and grimy 'family room' and had to request an alternative. Was given a refurbished double room with neither a sofa nor a Playstation - they apparently don't work with the new plasma televisions!
Having driven around the 'hotel carpark' (read Waitrose supermarket carpark) in search of a space for at least 25 minutes, then having had to change rooms, we were in danger of missing the Literature event so didn't take too much notice of the layout of the room until after dinner that evening. (Dinner, by the way, unlike breakfast, is best avoided. Our freshly prepared salad may well have been freshly prepared at some point, but not that evening).
The room was clean, with new striped carpets, a noisy kettle and only one bathrobe. The bathroom door lock didn't actually lock, the power shower had no actual power and someone else's hairs remained stuck to the wall above the bath. A door, which I had assumed was a cupboard door, was actually an interconnecting door to the next room. Back to reception, but apparently the hotel was now completely full and we could not change room until the next day.
Whilst we avoided the seagulls' dawn chorus (we faced west over the front of the hotel), there was a bit of noise from the asbo brigade at midnight, then from the street sweepers at dawn, but nothing too unbearable - not compared to the noise of coughs and snores through the interconnecting door.
The following afternoon we were offered an even smaller twin without even a bath. That was followed by the offer of an east facing (read seagull facing) double, two doors away from the lift. We stayed where we were!
On a happier note, the central location is superb and the staff, despite all of the above, were charming. They deserve a bonus for having to put up with working in such a dreadful place...
- Official Description (provided by the hotel):
- Comfortable 173 bedroom hotel with an excellent city centre location, located 10 minutes from the railway station and close to Bath Rugby Ground. Beautiful views from our Restaurant of Pulteney Bridge, overlooking the River Avon. Please kindly note the hotel does not own a car park. Parking is available in the local vicinity and there are 3 Park & Ride options, please speak with our Reception Team for details. Facilities available in the hotel are gym, meeting rooms, restaurant, room service, lounge and bar area. ... more less
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- Also Known As:
- Hilton Bath City Hotel Bath
- Bath Hilton Hotel