I booked this hotel as a gift for my boyfriend for christmas and both of us were extremely disappointed. I paid £166 for a "deluxe queen room" which was just awful. The whole room looked very dated and not at all what it looked like on the internet and the bed was tiny! I rung reception several times to check we had the right room, but received no answer. I then went downstairs to reception where the man told me that queen beds are in fact smaller than double beds! I explained to him that this is not the case, but he insisted it was. The bed itself was on wheels and moved every time we got on it. The shelf behind the bed was caked in dust and to top it all off, the room was right by the second lift so we got kept awake for most of the night and early hours of the morning hearing the lift going up and down constantly. Overall I feel that £166 is an awful lot of money to pay for such an awful room which was meant to be one of the "premium" rooms. Safe to say I will NOT be returning to this hotel or recommending it to anyone else!
- Official Description (provided by the hotel):
- Comfortable 173 bedroom hotel with an excellent city centre location, located 10 minutes from the railway station and close to Bath Rugby Ground. Beautiful views from our Restaurant of Pulteney Bridge, overlooking the River Avon. Please kindly note the hotel does not own a car park. Parking is available in the local vicinity and there are 3 Park & Ride options, please speak with our Reception Team for details. Facilities available in the hotel are gym, meeting rooms, restaurant, room service, lounge and bar area. ... more less
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- Also Known As:
- Hilton Bath City Hotel Bath
- Bath Hilton Hotel