We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location, nice bedrooms”
4 of 5 bubbles Review of Hilton Bath City

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Bath City
Ranked #25 of 35 Hotels in Bath
Brecon Beacons National Park, United Kingdom
Level Contributor
230 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Great location, nice bedrooms”
4 of 5 bubbles Reviewed 2 September 2014 via mobile

This hotel is ideally located in the city centre, and close to restaurants, shops and the train station! We slept in a twin room, the room was spacious and clean with a nice bathroom and comfy beds, the only two complaints was that the birds outside the window on the flat roof were very noisy at dawn and also woke our friends in the room next door also even though car parking was reduced you still have to pay for it, but it's ideally located right next door to the hotel! We did not have breakfast so can't comment on that, but the hotel had a small bar/coffee area as you enter the hotel. This hotel was reasonably priced.

Stayed August 2014, travelled with friends
Helpful?
Thank blossom219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquelineGayler, Hotel Administrator at Hilton Bath City, responded to this review, 19 September 2014
Thank you for taking the time to post your review, your compliments of our hotel, its location and spacious guests rooms is appreciated. We hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,682 reviews from our community

Traveller rating
    635
    978
    613
    300
    156
See reviews for
552
1,179
80
284
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (513)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
232 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 1 September 2014

Admittedly we got a "deal" at £65 per night, so we thought it particularly good value, for a reasonable hotel right in the centre of town. It's not a Hilton as we know it - more an average 4* star rather than 5*. However - the rooms were a good size, comfortable bed (not great but ok), decent bathroom/shower. Everything worked properly and room was very clean. It's starting to show its age, but has been well maintained.
Easy walk to all local attractions, plenty of restaurants, bars etc close by.
We ate out so can't comment on the restaurant/food. Booking in/out was quick and efficient, with well trained staff.

  • Stayed September 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Andrew81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennieSteward, General Manager at Hilton Bath City, responded to this review, 2 September 2014
Dear Andrew81,

Thank you for your review following your recent stay with us at the Hilton Bath City.

We appreciate your feedback on the standard of our rooms and note your comments that everything was clean and in good working order. To clarify, we are a 4* Hilton Hotel and not a 5* property which would echo your comments regarding the hotel.

Thank you for your comments regarding the swift check in and check out from our reception team and have conveyed your observations to them.

Andrew81, thank you for taking the time and trouble to convey your comments to us and we look forward to welcoming you back to the Hilton Bath if the opportunity arises.

Kind Regards,

Jennie Steward
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 September 2014

My wife and I had an excellent seven days in Bath City, we stayed in Hilton Hotel (as we usually do!), the hotel and it's position was perfect right in the City centre within walking distance to all that we needed to see in the City, it was a memorable seven days, I've given four star for rooms as the room was on a small size for Hilton.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FShakoori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennieSteward, General Manager at Hilton Bath City, responded to this review, 2 September 2014
Dear FShakoori,

Thank you for your lovely review of the Hilton Bath City following your recent stay with us.

It is always a pleasure to welcome back our loyal guests and thank you for once again choosing the Hilton brand. I was delighted to hear that your seven days with us were memorable for both yourself and your wife and appreciate the 4 stars you have given us.

FShakoori, I appreciate you taking the time and trouble to convey your comments to us and look forward to welcoming you back to the Hilton Bath City.

Kind Regards,

Jennie Steward
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashford, United Kingdom
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 1 September 2014

General hotel areas like the lobby, bar, restaurant etc. are all very nice, but the bedrooms and lack of attention to detail let this hotel down. The hotel is in a perfect location for site seeing and shopping, about a 5 minute walk from Bath Abbey and the Roman Baths. We had booked a deluxe room for extra space, not sure what this hotel considers deluxe but the room we had wasn't what I would consider deluxe. The room came with complimentary water, but both nights we had to ask for the water to be delivered to our room, in fact on the second night we had to ask twice! The bathroom is very small with very low water pressure, when you raised the shower head too high the water stopped (not good when your husband is 6ft 5in). I would recommend taking your own shampoo and shower gel as you only get one small shower gel and one small shampoo. We had dinner included in our room rate on the first night, the food was excellent and the service very good. Breakfast is buffet style with a great choice to suit everyone with orange juice and coffee served to your table. I had asked for apple juice instead, but when this didn't arrive decided to help myself. This hotel could be excellent if there was a little more attention to detail.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Hallite32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennieSteward, General Manager at Hilton Bath City, responded to this review, 2 September 2014
Dear Hallite32,

Thank you for your review following your recent stay with us at Hilton Bath City.

I was disappointed to read your comments and observations regarding your deluxe bedroom and it's lack of amenities. All of our deluxe rooms are larger in size, have complimentary water on the first night, additional amenities in the bathroom, bathrobes and slippers. I sincerely apologise that we fell short in this area and I have noted your comments and shared your feedback with the relevent heads of department. I have also spoken with my Maintenance Manager in regards to your observations of your shower and he will investigate this matter.

On a more positive note, I was delighted to read that both the food and service in our Atelier restaurant was excellent during your stay as was your breakfast.

Hallite32, we appreciate you taking the time and trouble to convey your comments to us and hope that we may welcome you back to the Hilton Bath City in the future.

Kind Regards,

Jennie Steward
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hallite21
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 1 September 2014

Stayed here for two nights, the downstairs area very clean, check in very quick and easy, the big let down for me was the rooms, we had a queen deluxe room which was below standard and seemed on par with a normal room nothing deluxe about it at all. We also had complimentary water with our room rate which we had to ask for every time and sometimes had to ask again as it was not there when we got back from going out so service needs to looked at. The rooms needs to be refurbished and made more modern especially the bathrooms.

But the hotel is very central for everywhere.

Car parking below is £15.00 per day on each exit but if you leave the car there and and walk or use local transport you only get charged the once.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Hallite21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennieSteward, General Manager at Hilton Bath City, responded to this review, 2 September 2014
Dear Hallite21,

Thank you for your review following your recent stay with us at the Hilton Bath City.

I was disappointed to learn that your experience in our deluxe room was not to your satisfaction. All of our deluxe rooms are larger than our standard rooms, come with complimentary water on the first night, additional amentities in the bathroom and bathrobes and slippers. I sincerely apologise that we fell short on both your expectations and the delivery of our amenities and have conveyed your feedback to the relevent heads of department for review.

Hallite21, thank you for taking the time and trouble to convey your comments to us and we hope that there will be an opportunity to welcome you back to the Hilton Bath City in the future.

Kind Regards,

Jennie Steward
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
1 review
5 of 5 bubbles Reviewed 31 August 2014

Two nights spent in this hotel with absolutely nothing to complain about and too much to praise in one review. The attitude of the staff from the moment we arrived was first rate: friendly, polite and professional. The location of the hotel is spot on, far enought out of the centre to make the outer limits of Bath accessible and close enought to make it a very quick trot into the centre.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennieSteward, General Manager at Hilton Bath City, responded to this review, 2 September 2014
Dear Jonathan M,

Thank you for the fantastic review following your recent stay with us at the Hilton Bath City.

I was delighted to read of the excellent customer service you received from my team and I will be sure to share your lovely comments with them. The team here at Hilton Bath work tirelessly to ensure that all of our guests receive a warm welcome and enjoyable stay and I am pleased that this was given to you during your time with us.

Jonathan M, I appreciate you taking the time to convey your comments to us and we look forward to welcoming you back to the Hilton Bath City in the future.

Kind Regards,

Jennie Steward
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 30 August 2014

We stayed here for one night late August and found the hotel to be in general very good. The rooms are what you'd expect for a city centre hotel, not the biggest, but by no stretch of the imagination the smallest room you'd experience. The shower room was very modern, clearly they've not long had a refurbishment. The room itself was quite stuffy in the evening, and with the window open, there was a lot of road noise, but generally no complaints about the room.

The Bar is a tad pricey, but then again it is a hotel bar, so what you'd expect, the only disappointing thing was the hollandaise sauce on the Eggs Benedict in the morning, very thin & runny.

The staff at the hotel were very friendly and helpful. A special mention has to be made of the reception staff that checked us in (one was a trainee) who were very friendly. Unfortunately, I didn't get their names, but it was 2 women and one man (who used to live on Miami Beach), but they were the best receptionists I've experienced in years!

Room Tip: Top floor room was a good choice by us.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank BarryC389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennieSteward, General Manager at Hilton Bath City, responded to this review, 2 September 2014
Dear BarryC389,

Thank you for your review following your recent stay at the Hilton Bath City.

I was pleased to read your comments and fair observations of our bedrooms and of our bar prices at the hotel. I was disappointed to learn of the runny hollandaise sauce at breakfast and have shared your feedback with our Head Chef and sends his apologies to you.

I was delighted to read of your feedback regarding the reception team who checked you in to the hotel. It was Tina, Rita (trainee) and Simone (gentleman who lived on Miami Beach) who spoke with you and I have shared your fantastic comments with them which have been gratefully received.

BarryC389, we appreciate you taking the time and trouble to convey your comments to us and we look forward to welcoming you back to the Hilton Bath in the future.

Kind Regards

Jennie Steward
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bath hotels
0.2 mi away
Francis Hotel Bath - MGallery by Sofitel
0.7 mi away
Holiday Inn Express Bath
0.3 mi away
Premier Inn Bath City Centre Hotel
Show Prices
Show Prices
Show Prices
0.2 mi away
The Abbey Hotel
The Abbey Hotel
#17 of 35 in Bath
4.0 of 5 bubbles 1,342 reviews
0.3 mi away
Queensberry Hotel
Queensberry Hotel
#12 of 35 in Bath
4.5 of 5 bubbles 1,324 reviews
0.3 mi away
Dukes Hotel
Dukes Hotel
#2 of 35 in Bath
5.0 of 5 bubbles 1,205 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Bath City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Bath City

Property: Hilton Bath City
Address: Walcot Street, Bath BA1 5BJ, England
Phone Number:
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #25 of 35 Hotels in Bath
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Bath City 3.5*
Number of rooms: 173
Official Description (provided by the hotel):
Comfortable 173 bedroom hotel with an excellent city centre location, located 10 minutes from the railway station and close to Bath Rugby Ground. Beautiful views from our Restaurant of Pulteney Bridge, overlooking the River Avon. Please kindly note the hotel does not own a car park. Parking is available in the local vicinity and there are 3 Park & Ride options, please speak with our Reception Team for details. Facilities available in the hotel are gym, meeting rooms, restaurant, room service, lounge and bar area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Hotels.com, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hilton Bath City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Bath City Hotel Bath
Bath Hilton Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing