It was our first time in Bath and we wanted a hotel that was central so we didn't have to walk far to see everything. Location wise, it is hard to beat the Francis Hotel. It is very centrally located right on Queen's Square and within a few minutes to attractions like the Roman Baths, Jane Austen Centre and the Abbey. The hotel has recently undergone a major refurbishment and it looks great. They went with a fun and witty decor that is a change of pace from the usual Georgian formal look.
Prompt and professional check in though perhaps lacking in warmth. This is not a place that will go out of its way to personalize your visit. Our room - which was a Feature room and one I'd recommend as it's just been refurbished - was very comfortable, roomy and had the colorful decor seen throughout the hotel. We faced the Queen's Square which was great. I read reviews that noise was bad from that side, but we never heard anything. Bed was very comfortable. Overall we were very happy with our stay and love the beautiful city of Bath.
Some minor issues that bothered us and might not bother others were the following - only one bath towel in the room, what's up with that? Asking if you'd like a morning paper during check in and finding out you are being charged for that every day. Housekeeping could be better - the second day, the beds were very messily made and the bathroom was not thoroughly cleaned at all. Breakfast we felt was pretty bad for the price. The pancakes we got one morning were so small that my husband and I burst out laughing. It was little things like that which made you feel like they are trying to cut corners and run on the cheap. Considering the work and money put into refurbishing this is sort of unfortunate.
- Official Description (provided by the hotel):
- In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more less
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- Also Known As:
- Accor Francis Bath
- Bath Francis Hotel
- Mercure Bath
- Francis Hotel Bath