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“Excellent location - period hotel.”

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Francis Hotel Bath - MGallery by Sofitel
Ranked #15 of 35 Hotels in Bath
Certificate of Excellence
East Midlands
Level Contributor
84 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Excellent location - period hotel.”
Reviewed 17 June 2014

My wife and I chose this hotel for a mini break to Bath as we had not been there before. Having checked the Tripadvisor recommendations this looked to be a good hotel for us and we were not disappointed. The location is excellent, we were able to walk to all of the major attractions without difficulty.

Car parking here is extra but we knew that. At £15 per day it is not too bad but if you are driving remember to factor this in. Parking is by valet so you can pull up right out front.

Our room was on the small side but perfectly ok for a short break. This is a period property so it has a few quirky features which are actually endearing. The bed was very comfortable, bathroom was small with a smallish walk in shower (no bath) but again fine for us. The room was spotlessly clean and free Wi-Fi is available throughout.

Breakfast is served in a room in the lower level and was fine, All the usual breakfast fare available with a fresh cook menu for certain things. Certainly no complaints. The main restaurant is run by Raymond Blanc. Food and service here was excellent. We were advised to book but actually we would have easily got in without booking. Lots of other good looking restaurants within easy reach of the hotel. Staff were friendly and very obliging throughout.

We would definitely stay here again on any return trip to Bath.

Room Tip: Upper floor rooms probably better - upgrade to an exec room if you need more space.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Ke1thred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 19 June 2014
Thank you for sending in such an informative review; which I am sure will be of use to any potential future guests. I hope you don’t leave it too long before you return to Bath; there is always a lot to see.
Kind regards – John Willcock
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (502)
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English first
Denver, Colorado
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2014

We stayed one night in mid-June and found the hotel and service top notch.The room was small but nicely appointed and we had a good view. The bathroom was charming and functional.The hotel is on Queen's Square which is centrally located for many attractions and quite near a Hop on Hop Off stop. Several well reviewed restaurants are within walking distance.

We were allowed to check in early which we appreciated. Breakfast was delicious with lots of choices. We were on the 3rd floor and our only minor complaint is that the room was rather hot at night.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alison T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 19 June 2014
Thank you for your review. We do value your feedback and hope it isn’t too long before you return to Bath and The Francis Hotel.
Kind regards – John Willcock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bicester, United Kingdom
Level Contributor
139 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 June 2014

Overrated and overpriced. Typical British shabbiness that our American cousins probably called British chique.
Our room smelt, bad drains in the en suite I think, this coupled with a useless typical British shower,pokey little room, no view and all for 159 smackers a night.
Positive points, well it is convenient for the Town and it has Monsieur Blancs super little restaurant in the building.
Won't bother in the future.

Room Tip: Go somewhere else!
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ant_walton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 17 June 2014
Oh my goodness, I am sorry to see that you had a disappointing time with us and your stay wasn’t up to your expectations. I would very much like to discuss this with you in person. Please can you call me on 01225 424105.
Kind regards – John Willcock
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Melbourne, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 June 2014

Stayed for 3 days room was beautiful, bed and linen so crisp, clean & snuggly. Location perfect, staff very friendly and accomodating. This hotel ticks all the boxes extremely well, I would highly recommend to anyone.

Room Tip: We were on ground floor no views but no lifts a bonus.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DDej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 17 June 2014
Thank you for sending in a review following your stay. It is great to see that you enjoyed yourselves and hope we see you again soon.
Kind regards – John Willcock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warminster, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
Reviewed 9 June 2014

we stay here very often with our family love the venue and location its a great area to be in to go out in bath cant fault it love to go back for xmas this year i love that the staff are very hemp full and that they can take care of our friends

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shaun j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 10 June 2014
Thank you for your kind comments and compliments. I do hope we get the opportunity to welcome you back to The Francis in the Festive Season.
Kind regards – John Willcock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
91 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 June 2014 via mobile

We had a very nice stay here for 4 days. The hotel is in a great location and the staff are friendly. The hotel is quaint and quirky but not luxurious.
The rooms are cheaply finished and there are some design discomforts, but overall it was a pleasant experience. The beds are comfortable and everything was very clean but i expect a little more of a diva experience from a hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank j g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 10 June 2014
Thank you for sending in a review following your recent stay with us. I am pleased that you enjoyed your stay and found the staff to be pleasant although it is disappointing to see that you aren’t so positive about the décor. However, I do hope we will have the chance to welcome you back to the Hotel.
Kind regards - John Willcock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Francis Hotel Bath - MGallery by Sofitel

Property: Francis Hotel Bath - MGallery by Sofitel
Address: Queen Square, Bath BA1 2HH, England
Phone Number:
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Bath
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
Official Description (provided by the hotel):
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 
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Also Known As:
Accor Francis Bath
Bath Francis Hotel
Mercure Bath
Francis Hotel Bath

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