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Francis Hotel Bath - MGallery by Sofitel
Ranked #15 of 35 Hotels in Bath
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing”
Reviewed 26 August 2014

Stayed at the hotel to celebrate my first wedding anniversary and loved everything about the place. Staff were very helpful, friendly and couldn't do enough for you. The room was beautiful, location amazing and cocktails in the lounge were yummy. Hotel was exactly what we wanted and I would definitely stay again. Highly recommended!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charlotte F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 27 August 2014
Congratulations for your anniversary. Thank you so much for your recommendations – I hope we see you again soon.
Kind regards – John Willcock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,096 reviews from our community

Traveller rating
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See reviews for
285
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102
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (498)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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  • Turkish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2014

Myself and partner went to Bath end of last year and couldn't wait to go back. We booked the hotel through a booking site and when we arrived we were not disappointed! The room was brilliant, very clean and a excellent size! The staff from the moment we arrived were brilliant, nothing was to much trouble and very punicual! The reception staff, extremely professional and help us with all our bookings for restaurants etc. The bar manager was professional, very helpful and educational with the drinks in which he served! The porters were super and again extremely helpful. We cannot wait until we visit Bath again and this is the only hotel we will stay.
So well done to all the staff, the management are very lucky!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ThomasMoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 27 August 2014
What a wonderful review - thank you. It is always great to read such positive comments and we feel very lucky to have such a good team.
Kind regards – John Willcock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2014

The beds were great, bar wonderful after a long days walking with great service. location perfect for walking and not bad crowds at the hotel. Loved Bath and so did my family. We enjoyed the view from our room.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank rmasula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 27 August 2014
I’m glad you had such a good time in Bath and at the Francis Hotel. Come back soon!
Kind regards - John Willcock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2014 via mobile

Stayed here for my birthday, amazing. Beautiful room and great facilities. Staff very friendly, courteous, and helpful. The decor and ambience is quite special. Great location for exploring the city. Raymond Blanc brasserie in the same building for a lovely meal.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 27 August 2014
I’m delighted you enjoyed your birthday celebration with us. I hope we see you on your next trip!
Kind regards - John Willcock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 August 2014

It's just a really solid and slick hotel, friendly staff, lovely rooms and a great base to go out and see the City from. Bar area is nice, didn't bother with Marco's restaurant as we had other plans but it did look good. Loved the robes and soft towels, comfy beds and a great nights sleep in the heart of a beautiful city.

  • Stayed October 2013, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Peru_Sebastian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 27 August 2014
Thank you very much for your great review; it is always a great boost to morale. It is actually Brasserie Blanc that adjoins the Hotel – come back and try it!
Kind regards - John Willcock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bristol
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2014

We stayed for one night at the Fracis Hotel ad on our arrival our experience was nothing but pleasurable. We pulled up in Queens square which is about as central as you can get in Bath, the beautiful georgian facade and architecture was wonderful and the wooden rotating door made you feel like you stepping back in time. Straight away we were offered to have our car parked for us (although this is £15 a night but to be honest parking in Bath is expensive anyway and we liked knowing the car was safe and secure) and were helped in with our bags. The interior is a wonderful mix of modern pieces meets a royal feel. Gilded gold mirrors and beautiful contemporary furniture, we sat and had tea in the lounge before heading to our room. We had a superior double which was a comfortable size and even included a quirky painting on the ceiling. The room was completely soundproof and the curtains were black out ensuring a deep sleep for the evening. All of the room was clean and bed was heavenly to sleep in!

We didn't have breakfast here, choosing to explore the cafes near by but we did find a fab restaurant called Sotto Sotto within a five minute walk, do book a table as it is very popular! and we found a few good cocktail bars like Circo which is great, especially as it is 2 for 1 cocktails before 8pm.

You can check out our whole day and where we visited while staying in Bath here http://www.wildandgrizzly.com/2014/08/a-celebratory-city-break-in-bath.html

I would definitely stay again at this lovely hotel.

Room Tip: We stayed in room 17 which was on the street but was still silent, I think all the rooms are sound p...
See more room tips
  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank WildandGrizzly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 28 August 2014
Thank you very much for sending in such a wonderful review! We look forward to welcoming you back to the Francis at some time in the future.
Kind regards
John Willcock- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2014

Stayed here for 3 nights with our family of 5. Booked 2 bedrooms. The rooms were comfy. The location was great as it was very centrally located. Everything we wanted to see was within a 5-10 minute walk. The staff was great! Very friendly and helpful, especially the 2 concierge men. Great job - hope to be back some day.

Stayed August 2014, travelled with family
Helpful?
1 Thank john v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review, 27 August 2014
And we look forward to seeing you then! Thank you for your kind words.
Kind regards - John Willcock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Francis Hotel Bath - MGallery by Sofitel

Property: Francis Hotel Bath - MGallery by Sofitel
Address: Queen Square, Bath BA1 2HH, England
Phone Number:
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Bath
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
Official Description (provided by the hotel):
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 
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Also Known As:
Accor Francis Bath
Mercure Bath
Bath Francis Hotel
Francis Hotel Bath

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