Four of us went here for afternoon tea to celebrate a birthday and would not go again.
No one came to take our order, we had to ask in another room and when our tea came we were not given milk or sugar, despite asking twice, and were forced to minesweep from other uncleared tables. The food itself took far too long from ordering to arrive even though we were the only group there and was distinctly average when it finally came.
Service was extremely poor, the staff were obviously badly trained and communication was terrible. Would absolutely never go here again which is a shame as the setting is so perfect and the location is great. There are plenty of other great places to go in bath so I wouldn't even bother trying here for tea!
- Official Description (provided by the hotel):
- In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more less
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- Also Known As:
- Accor Francis Bath
- Bath Francis Hotel
- Mercure Bath
- Francis Hotel Bath