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“Well located Dog Friendly Hotel”
Review of The Abbey Hotel

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The Abbey Hotel
Ranked #16 of 31 Hotels in Bath
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Well located Dog Friendly Hotel”
Reviewed 20 May 2013

We chose the hotel purely because it was one of the better looking dog friendly hotels in Bath City. Having not visited Bath before we weren't sure of the location but it turned out to be excellent. It's very close to the train station, the centre of town and of course the big attractions the Abbey and the Roman Baths.

The hotel is going though a period of refurbishment and unfortunately our room didn't quite look like the pictures look the ones on the website, but saying that it was well appointed with views over the square at the front.

The service was very good especially the breakfast staff who very welcoming and friendly. Breakfast is great with good choice of of Al a Carte options.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank ScottyMcKenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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Stavanger, Norway
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2013

Our room was barably okey, but bathroom need a desperate upgrade. Previous work must have been done by uncertified joiners and plubers. However the beed was excellent. Buffet breakfast was good, with a big pluss to the south African female reseptionist and the male bar tender that gave good advise on what to see in the area.

Room Tip: Avoid room near kitchen and kitchen exhaust ducting
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank Jan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 13 May 2013 via mobile

Was a bit differcult to see as I was looking for a large Best Western sign rather than the abbey. The staff were extremely helpful. The hotel was clean. I was in one of the rooms in the basement, sounds bad but was actually quite pleasant as there wasn't numerous people walking past looking for rooms. Would certainly stay again if I was staying in Bath

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Dazza997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 May 2013

The location of The Abbey cannot be better. We had a wonderful view across Bath and the hills. The hotel upgraded us to a larger room and it was large and the bed very comfortable. Nice and clean. Yes the carpet in the corridors and stairs are a little dated, and the lift is very small, but overall it was a good experience. The breakfasts were very good with a good selection of cold and hot options.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texan-n-london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2013

A stylish hotel in the town centre. Rooms are fairly basic and can be small but the communal areas and restaurant are top class. The breakfasts are great and the service is professional, the Alium restaurant is one of the best in the city. Recommended for business or pleasure.

Room Tip: Ask for a big one!
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  • Stayed April 2013, travelled on business
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Helpful?
1 Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbeyhoteloperations, Manager at The Abbey Hotel, responded to this review, 13 May 2013
Thank you for taking the time to review your stay at the Abbey Hotel. we appreciate your comments regarding the rooms and would mention that we do also have a variety of larger rooms (many with different layouts)

Our interest is in offering a warm welcome and ensuring that our guests have an enjoyable stay. Thank you for your helpful and honest review and we look forward to seeing you back at the Abbey Hotel.

Kind regards
Nicola Harvey
Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chestertown, Maryland
Level 4 Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 May 2013

This is an older hotel which could use some refurbishment, but the location is fabulous and the staff outstanding. Also outstanding is the restaurant - one of the best meals I had in a recent 3 week trip to the UK.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank fpceh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbeyhoteloperations, Manager at The Abbey Hotel, responded to this review, 13 May 2013
Thank you for your review, which we appreciate you taking the time to write.

As you comment we are fortunate to be offering accommodation within three superb 200 year old Georgian townhouse properties situated in the heart of Bath. I am delighted that you enjoyed your stay and that you were able to enjoy a meal in our Allium Brasserie, which is, we are proud to say, included in the top ten restaurants in bath.

I very much hope that you will visit again soon.

Kind regards
Nicola Harvey
Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
coventry
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 May 2013

I stayed here for business a few weeks ago and was very disappointed. The location is great, but for the price the size of the rooms (and particularly the beds) is ridiculous. Staff were okay although not overtly friendly, and breakfast was a massive £15 for a rubbish and pretty tiny english breakfast. My advice if you stay here is opt out of breakfast if you can, book room only and go to one of the local cafes for a proper fry up for about a fiver! It is super close to the train station and shops etc, but for a double it was a joke. The bathroom was really tired looking, there was one dingy window which looked out onto the back of the hotel and you could hear the noises from the pubs round the corner, so had a rough night's sleep! If you are staying here as a couple, be sure to request a decent sized bed- I was here on my own but the bed was tiny despite, allegedly, being a double, and my feet hung over the edge!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tyrannosaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbeyhoteloperations, Manager at The Abbey Hotel, responded to this review, 13 May 2013
Thank you for your review, which we appreciate you taking the time to write. It is important that guests comment on their experiences at the hotel, whether positive or negative, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I am sorry to hear that you were disappointed by the size of the room and bed you reserved. Regrettably, feedback through Tripadvisor is often essentially anonymous and we are unable to trace your booking or the room category that you booked through the references used. However I can confirm that we have during the last few weeks replaced 95% of the beds throughout the hotel with wonderfully comfortable beds from the Lansdown Cashmere collection along with brand new luxury toppers. The smallest of these are in our Cosy Doubles and measure 5ft width by 6.5 ft in length.

I would also mention that the £15 Breakfast charge is for the full Breakfast menu, which includes a help yourself buffet of cereals, pastries fruit and continental meats, a freshly cooked to order hot breakfast of your choice, along with toast Tea or Coffee.

I hope that you will consider staying with us again so that we can have another chance to provide you with what I am confident will be a superior experience.

Kind Regards

Nicola Harvey
Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Abbey Hotel

Property: The Abbey Hotel
Address: North Parade, Bath BA1 1LF, England
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#11 Luxury Hotel in Bath
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Abbey Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
The Abbey Hotel is a privately-owned hotel in one of the best locations in Bath. Situated in North Parade, close to Bath Abbey, Pulteney Bridge, The Pump Rooms and the main shopping centre, it's the perfect base for exploring this glorious city, recognised as a World Heritage Site. The Abbey Hotel is also the ideal place to stay for rugby at Bath, and we are only minutes away from Bath Cricket Club and the Thermae Spa. Guided tour buses exploring the rest of Bath, including the Royal Crescent, Circus and Assembly Rooms, leave from outside the Hotel every 10 minutes. With 60 comfortable rooms, a lounge where you can enjoy coffee and drinks, and The Allium Brasserie selling drinks and meals throughout the day, the Hotel is a great place to unwind, whether you're here for business or pleasure. Watch the world go by from our pavement terrace over a cappuccino, light lunch or an early evening drink.Just opened: our brand new restaurant, The Allium Brasserie, created by our new former Michelin-starred Executive Head Chef, Chris Staines. It's set to become the most popular place to eat in the city. ... more   less 
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Also Known As:
Best Western Bath
Bath Best Western

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