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The Bath Priory
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Reviews (1,511)
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Reviewed 28 February 2010

Taken here by my company as part of a reward package. Beautiful room/suite overlooking the garden with sitting area and and a lovely old roll top bath in the bedroom in addition to a large shower in the contemporary bathroom.
We had a set dinner as we were a large group - food was wonderful but we only had 2 choices of each course which was very limited for the vegetarians and myself who is allergic to shell fish. Didn't use the Spa but it looked very nice.
My only gripe was that we asked room service for some ice which didn't arrive until we made the second call and the same thing happened later when we requested an extention lead for a piece of medical equipment. Apparently they didn't know which room had requested it, so had to wait until I called again in general the service was excellent. These were minor irritations and did not detract from the general enjoyment. Luckily we didn't have to pick up the bill which would have been substantial.
The hotel is a fair walk from the centre of Bath and with steep inclines on the way back. You need to be fit. Parking is quite limited and most people double park. Its a good idea to leave your keys with reception who will move your car if necessary, otherwise you might find yourself with an unexpected early alarm call.

  • Stayed: February 2010
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Thank Travel4me999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2010

Room was very hot. That's without the heating on! The shower was also a bit unpredictable running hot and cold. No tea and coffee facilities in the room which was also a bit odd - don't always want to have to phone room service for a cuppa

That aside the location was excellent for the city centre and the food was very good.

  • Stayed: February 2010, travelled as a couple
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Thank DECOSTY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2010

We returned to the Bath Priory after snow in January had delayed our planned visit, for a birthday celebration coinciding with St Valentine's weekend. The hotel did not disappoint. It is the attention to detail that we notice and once again, this was spot on. We had originally booked a Romance Break and to this was added a gastronomic dinner for St Valentine's Day. Our room (Apple Blossom) was too hot when we arrived; by the next morning we had turned off both radiators and opened the window wide, but this was easy to deal with ourselves. Everything else, the rose petals, the flowers, the proferred champagne, was laid out in advance and delighted us. The sheer number and attentiveness of the staff can be overwhelming but they deliver an experience rarely seen in other hotels, and we think they are conscious that this is what differentiates them from some of the competition. The problem then becomes how to keep the experience for the clients fresh and exciting. We love the public rooms; the standard of artwork on the walls alone makes them very special. The large lounge was a bit stuffy when we took tea there, so much so that we opened a window to the garden in order to breath. The smokiness of the open fire, in itself delightful, nevertheless needs to be vented effectively and not into the room.
We enjoyed the gastronomic Valentine's dinner. The space between tables, the pace of serving and the attentiveness of the staff all helped to make it a special occasion. We asked for our cheese course before dessert. This is how we like it and how the French traditionally eat - it is a little surprising that a Michelin starred restaurant keeps to dessert then cheese. The cheese course turned out to be a little disappointing - not in quantity but in variety and dryness. Everything else, including the chateuaubriand done to suit each of us, and the amuse-bouches, all washed down with a nice bottle of Rioja, pleased us without over filling our stomachs.
So, in summary, the hotel continues to delight. There should be something for everyone. A winter visit like this precludes dining in the garden on the terrace. We chose not to use the spa, preferring to explore Bath some more. The accompanied children we encountered in the hotel were well-behaved and nice to have around - a credit to their parents, and helping to make the hotel more relaxed and informal.

  • Stayed: February 2010, travelled as a couple
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Thank accidentaltourist_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2010

I booked this hotel based on recommendations from tripadvisor and it did not disappoint. My fiancee and I got engaged over valentines and the staff have been so helpful, I could not have asked for any more. The room was totally amazing, with a roll top bath next to the bed and enough molton brown products to last a few weeks. We stayed in the Moringa room, amazing en-suite bathroom with marble walk in shower, bed to die for and lots of room to relax. Best of all we sat eating breakfast by the window looking over the beautiful gardens.

The spa again was very good, spotlessly clean and always someone around to offer you any assistance. We didn't eat in the restaurant so can't comment on the food, but everytime we asked for a tea, it arrived promptly at the room (free of course) and had a selection of freshly baked biscuits. Wonderful.

On valentines day, the room was decorated beautifully with red roses everywhere, and a signed card from the staff offering their congratulations to us.

My partner and I have been to some top hotels around europe but nothing is a scratch on what we experienced over our 2 night stay. Perfect service, a very romantic setting and worth every penny. Go and see it to believe it!!

  • Stayed: January 2010, travelled as a couple
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Thank saintcountryboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2010

We've been to The Bath Priory maybe 20 times over the past 15 years and so feel reasonably positioned to offer a view on what has, at times, been one of our favourite UK hotels.

I'm afraid that this trip was marred by some real sloppiness which suggests to me that someone's taken their eye off the ball here - or maybe the high scores here have led to a little complacency.

First, the good stuff:-

* friendly welcome as ever - and the house looked beautiful
* well decorated and appointed room - Jasmine - no DVD player though - surprising
* gardens - despite being midwinter - well tended and attractive
* wine list remains interesting and generally good value - and the commis sommelier was attentive and enthusiastic
* main course beef dish cooked perfectly

The niggles:-

* room was stiflingly (mid 90sF) hot on arrival
* room was above the kitchens/restaurant and the sounds from there woke us from 7am and from around 8.30am we were subjected to continual sounds like banging and drilling - refurbs are important - but folks come away sometimes for a little rest - could these not be kept quiet until say 10am ?
* food - just frankly wasn't near Michelin starred class - one of the amuse bouches (pork belly) was inedible gristle - our canelloni of langoustine was collapsing as it arrived at the table (not at all like Mr Caines' version at Gidleigh) - we asked for Scallops as an extra course - they were overcooked - the cheese selection, while decent, had some clearly "tired" cheeses - the Epoisses I ordered was dry and crusty
* when asked by the waiter if we'd enjoyed the scallops, we explained that they were overcooked - a more senior employee then approached us some minutes later and explained rather loudly that the scallops were fresh that morning - we sought to explain that we did not doubt that, but he just repeated that they were fresh. He came back a little later to ask how we were doing and I sought to ensure that he understood that we were not complaining about the freshness of the ingredients - but he did not seem to fully understand. The next day, the scallop dish was charged as an extra £34 item - frankly, poor value for inadequate food and an alert hotel would heve deleted the charge.

Net, net, 1 decent sized room, a patchy meal and curtailed sleep - £900+ - rather more than I would have paid for a substantially better meal at The Square or Marcus Wareing - and slept in my own bed.

I was delighted when the Brownswords purchased Gidleigh - as I noticed that it had a positive impact on the Bath Priory - but I'm afraid that this dissipated somewhat. I would still recommend the hotel - and will go again - but I am hoping that this review will encourage someone to tighten things up again.

  • Stayed: February 2010, travelled as a couple
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2  Thank sd1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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