8 of us visited the restaurant at lunchtime Sunday to end a special stay in Bath, after enjoying the river cruise. It was very hot so we sat outside. The upstairs deck was covered in cigarette butts and an empty cocktail glass - the waiter explained they'd had a party the night before ( do they have no dustpan and brush?) so we sat downstairs. We should have been suspicious at the lack of customers maybe.
We ordered drinks, 2 pizzas, 6 salads and 3 bowls of chips. We were in no rush but after 45 minutes and feeling quite parched we asked where the drinks were 3 times. The waitress then re-took our food order as it had been wrong. After an hour the drinks arrived!! They were wrong. The meals arrived after 1 hour 20 minutes. The Greek salads had thick spicy dressing on - cheap Chinese dipping sauce, meant to be on the 'Mediterranea' salads which had no dressing, the tuna salad looked slopped out of a tin and when we mentioned it should have an 'infused lemon dressing' the waited brought out half a lemon on a plate!! The cheap oven chips were so hard, brown and overcooked that when a homeless chap visited the table we offered him a bowl - he ate a few then left the bowl on another table in disgust!!
There was 1 other couple eating and a table of 3 ladies having drinks, who were nearly in tears laughing at our misfortune along with us as it got worse and worse. Needless to say, they changed their mind about ordering!
We got up - very hungry -and left without paying or eating and had to enjoy a sandwich from the shop on the bridge. A total disgrace of a place. I can't believe this is the same place I read about before.
They notified us at the start their card machine wasn't working -maybe the service has been this bad for long enough that they are going into administration? AWFUL!!
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