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“No surprises, but good value for money.”

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Holiday Inn Express Bath
Ranked #17 of 31 Hotels in Bath
Certificate of Excellence
Level 4 Contributor
43 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“No surprises, but good value for money.”
Reviewed 3 June 2012

Stay there for one night. Good location to the center of Bath maybe in center bath in 10 to 15 minutes. Rooms were clean, staff were very helpful, we were allowed to check in very early with no problems. Breakfast was good. For the price we paid the Holiday inn express was defintiely good value for money.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glenvine32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BathDeputyManager, Manager at Holiday Inn Express Bath, responded to this review, 20 June 2012
Dear Guest,

Thank you for posting your comments on our Trip Advisor page, it is encouraging to read you had a pleasant visit.

I am pleased that you found our rooms clean and staff very helpful. All teams throughout the hotel pride themselves in delivering the best possible service. We will always try to assist guests in checking in early if this is possible and I am glad to see we were able to help.

Thank you again I hope we have the pleasure in welcoming you back in the future.

Yours sincerely,

Lisa Franklin
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (208)
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England
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 June 2012

This hotel is clean and comfortable and within reach of Bath's many attractions. Like other reviewers I found the breakfast to be poor but given that we stayed for three nights for what we would have paid for one elsewhere in Bath, I can live with that.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Belle44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BathDeputyManager, Manager at Holiday Inn Express Bath, responded to this review, 20 June 2012
Dear Guest,

Thank you for your comments following on from your stay with us. I am pleased to hear that you found our hotel clean and comfortable, our housekeeping department take great pride in keeping their cleanliness levels to the highest of standards.

Please accept my apologies that our breakfast did not meet your needs, we are constantly reviewing this area and appreciate your feedback.

Thank you again.

Yours sincerely,

Lisa Franklin
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 6 Contributor
105 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 May 2012

We were impressed by the helpfulness of the staff. When making the booking I noted that no twin bedded rooms were available so I requested one, if possible, in the comments section of the booking form. On arrival the receptionist apologised for not having a twin bedded room available but said that she had had the sofabed in the room made up so that we could use that as a second bed if we wished (there was also a double bed in the room). We found that really helpful. She also gave us lots of useful information for our visit to Bath.

The town centre was a short walk from the hotel and our room, breakfast, etc up to usual Holiday Inn Express standards. Will definitely stay there again on our next visit to Bath.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Christine_Roger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BathDeputyManager, Manager at Holiday Inn Express Bath, responded to this review, 30 May 2012
Dear Christine,

Firstly, I would like to thank you for such an encouraging review. It really is pleasing for all our staff to see that their hard work and dedication is appreciated. They do go above and beyond the call of duty when trying to help guests have an enjoyable stay with us.

It is also pleasing to see our location was useful during your stay; we always suggest that guests take the short stroll into the city and leave the car in our secure on-site car park.

Thank you again, and it will be our pleasure to welcome you back in the future.

Yours sincerely,

Lisa Franklin
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 May 2012 via mobile

This is a clean basic hotel. Room was set up ready for child. Staff very good at giving directions to city centre. Breakfast ok, but we had to hunt to find a table and queues built up quick. Would definitely stay here again.

Stayed May 2012, travelled with family
Helpful?
1 Thank elaine61gcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BathDeputyManager, Manager at Holiday Inn Express Bath, responded to this review, 28 May 2012
Dear Elaine,

Thank you for reviewing the Holiday Inn Express Bath, we appreciate you taking the time to provide feedback.

I am pleased to see our staff were helpful in giving directions, they try their utmost to be of assistance throughout guests stays.

We hope to welcome you back into the hotel again.

Yours sincerely,

Lisa Franklin
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sussex
Level 5 Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 May 2012

Well, you have to pay for parking. But the location is 10minutes walk from the City Centre so we didn't need the car all weekend. Our room was on the ground floor, clean and comfortable, TV, hairdryer, coffee making facility - and you could pick up extra coffee or teabags at the end of the corridor. It was quiet, even though the hotel was full. Breakfast was a bit of a scramble, the serving area is not big enough, the choices are limited, but we ate well enough and the staff made sure to keep things topped up. There is only a small lounge area, but we were out sightseeing so didn't mind too much. An excellent choice for a busy weekend, and not as expensive as the City Centre hotel, but still quite expensive for a very standard hotel stay. Basically Bath is expensive to stay in.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CoeliacSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BathDeputyManager, Manager at Holiday Inn Express Bath, responded to this review, 28 May 2012
Dear Guest,

Thank you for taking the time to write a review after your stay with us, we value all feedback.

I am pleased to see our location was of use to you. We do suggest that guests simply leave their car in our secure on-site car park and walk into the city which is a short 10 minute walk.

With regards to our complimentary buffet breakfast, we do try to pre-warn all guests that there are specific times when the breakfast area will be busy, so that all guests have the option to avoid such times if they so wish to. It is pleasing to see our staff recognised for their hard work on breakfast replenishing items.

Thank you again, we hope to welcome you back to Bath again.

Yours sincerely,

Lisa Franklin
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level 6 Contributor
338 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 21 May 2012

Pretty good chain hotel that's an easy walk (10-15 mins) from central Bath. Rooms are fine, nice and quiet too.

Room Tip: Free WiFi is only available in the lobby - in rooms it's chargeable.
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WH0A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BathDeputyManager, Manager at Holiday Inn Express Bath, responded to this review, 22 May 2012
Dear Guest,

Thank you for taking the time to comment on our hotel following on from your stay with us. I am glad to see you found our location to be useful. As you have mentioned we are in an ideal location to park, leave the car and explore our glorious World Heritage City.

Thank you again.

Yours sincerely,

Lisa Franklin
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 14 May 2012 via mobile

10 of us stayed here. From service to to the room cleaneness. Everything was just right. Thank you so much.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolmcbain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BathDeputyManager, Manager at Holiday Inn Express Bath, responded to this review, 22 May 2012
Dear Guest,

Thank you for such an encouraging review. It is pleasing to see we are meeting the needs and expectations of our guests. We take great pride in delivering an excellent stay.

We hope to welcome you back in the future.

Yours sincerely,

Lisa Franklin
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Bath

Property: Holiday Inn Express Bath
Address: Lower Bristol Road | Brougham Hayes, Bath BA2 3QU, England
Phone Number:
Region: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #17 of 31 Hotels in Bath
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Bath 3*
Number of rooms: 126
Official Description (provided by the hotel):
Stay at the popular Holiday Inn Express Bath hotel and explore Bath's historic city centre on foot. We're a short stroll from the historic city centre, where you can take your time with a relaxing session at Thermae Bath Spa. We are also close to Bath Spa train station and 10 minutes' drive from Bath's 3 Ministry of Defence offices and the University of Bath campus. Bath Spa University is 5 minutes by car. The convenient Holiday Inn Express Bath is a 10-minute walk to the elegant Pump Room at the Roman Baths and the Grade I-listed Royal Crescent. Wake up to bacon, sausages, baked beans, scrambled eggs and more as part of the inclusive breakfast buffet and watch Bath come to life from the windows of the airy Great Room. Our friendly front desk team will give you information on day trips to Glastonbury and Stonehenge. Wi-Fi is free. ... more   less 
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Also Known As:
Holiday Inn Express Bath Hotel Bath
Bath Holiday Inn Express
Holiday Inn Bath

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